First Charter Bus Rental - Plymouth Reviews 

46
TrustScore 5 out of 5

4.8

19 Natalie Way, 2360 Plymouth, MA, US


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Rated 5 out of 5 stars

I rented a bus from first charter to bring a bunch of friends to a concert on the 4th of July on Cape Cod. We have a wonderful experience and our drive - Beth - was the best!! The bus was perfect and... See more

Rated 5 out of 5 stars

First Charter bus Rental was the perfect transportation for our wedding! Very reliable and great to work with. Would recommend them to anyone!

Rated 5 out of 5 stars

Transported guest to and from my daughter’s wedding. Happy to know passengers arrived safely.

Rated 5 out of 5 stars

The bus was on time and met our needs. The price was reasonable, and the bus manager called a few days before to review all of the details with us. Service was great!


Company details

  1. Bus and Coach Company
  2. Bus Charter

About First Charter Bus Rental - Plymouth

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
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Contact Us

Contact info

  • 19 Natalie Way, 2360, Plymouth, MA, United States

  • 800-774-3135

4.8

Excellent

TrustScore 5 out of 5

46 reviews

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4.8

All reviews

(46)

1,535 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Last minute wedding transportation

We booked a bus for our wedding last minute, the Monday before our Saturday wedding. Responses were quick and we were able to have service to the two hotels our guests were staying at. The driver was wonderful and patient and most importantly helped our perfect day end safely for us and our guests. Thank you.
P.S. I don't recommend people waiting to the last minute like we did lol.

August 8, 2022
Rated 5 out of 5 stars

First Student Charter was excellent

First Student Charter was excellent! The buses were great, nice than I expected! We had 3 buses transport guests to hotels, the venue and after party. The drivers were so nice and even came back to pick up a couple guests that didn't fit on the initial run! Thank you!

July 13, 2022
Rated 5 out of 5 stars

Our bus service with Christine was…

Our bus service with Christine was great! Christine accommadated us in every way and went the extra mile with glow sticks along the floor and insides of the bus. She was always prompt and on time and very polite to the guest riding the bus

June 6, 2022
Rated 5 out of 5 stars

Easy to book and schedule

Easy to book and schedule. Had to make some changes the week of, and at first there were some issues but was able to call back the next day and speak to someone else who was able to help. Busses were on time and bus drivers were very courteous.

April 25, 2022
Rated 5 out of 5 stars

Our driver was on time

Our driver was on time, polite and went out of her way to accommodate us. We had scheduled two rounds of stops. The first round, nobody left and she just was left sitting and waiting. The second round, all the passengers were late. I felt so bad, she was stuck waiting there. But she didn't complain and waited. It was a fantastic service from start to finish. Thank you!!!

March 28, 2022
Rated 1 out of 5 stars

The bus never showed up

The bus never showed up. After being 45 minutes late our guests at the hotel for our wedding finally called us to let us know. We called 4 different numbers 17 times and got no answers. Our guests had to scramble to get themselves to our venue and our wedding started extremely late. The company finally called back with no remorse, no explanation (they claimed traffic but every single person who drove the same route said there were no delays at alll). Still waiting on a refund.

November 9, 2021
Rated 2 out of 5 stars

Scheduled wedding transportation

Scheduled wedding transportation with first charter bus rental for Plymouth, MA. The ride to the venue went smooth from what I heard but the ride back was 45 minutes late. We (bride and groom) ended up sending all of the wedding guests we could fit in our 14 passenger limo who did multiple runs and waited with the remainder of the guests to get on the school bus. Everyone was tired at the end of the night and was ready to go and the bus was very late.

October 17, 2021
Rated 5 out of 5 stars

Wedding Transportation

The buses were on time and accommodating for those running a few minutes late. It was a great service and everyone enjoyed it.

August 24, 2021
Rated 4 out of 5 stars

Worth the cost!

The majority of the experience was very professional and stress free. The email communication was very timely with prompt responses. I will say my only complaint would be on your phone center availability and responsiveness. Both times I called the 1-800 number, it was painfully lengthy to get someone and when I gave up and left my call back number (a valid option), no one called me back.
As for the driver, she was on time and very prompt. She was a joy to deal with and very flexible on the return trips. I would use your company again.

August 8, 2021

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