Made our wedding pick-up easy!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We had a wonderful experience all the way through. Beginning with booking the bus, the person who assisted was so helpful and thorough. Day of, our bus driver was wonderful! Go with the flow, kind... See more
It was a little frustrating as the second bus was extremely late to pick up guests at their hotel which caused them to be late to the venue & in turn heals our ceremony up. Ultimately, it worked out b... See more
We’ve used the first student bus shuttle for transporting our youth to and from a weekend retreat three years now and have always been happy with their services. Three hours there and three hours back... See more
Company details
About First Charter Bus Rental - Providence
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
3 Ricom Way, 2909, Providence, RI, United States
- 800-774-3135
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Made our wedding pick-up easy!
Bus was on time and the driver was…
Bus was on time and the driver was great. Staff that helped to book the trip was very helpful.
We had a wonderful experience all the…
We had a wonderful experience all the way through. Beginning with booking the bus, the person who assisted was so helpful and thorough.
Day of, our bus driver was wonderful! Go with the flow, kind and helpful!
The bus driver was very nice and the…
The bus driver was very nice and the trip was fine. The reason I gave 4 instead of 5 stars is that the bus was 15 minutes late picking up the group. This has happened several times when we've used this service.
Ana was excellent!
It was a little frustrating as the…
It was a little frustrating as the second bus was extremely late to pick up guests at their hotel which caused them to be late to the venue & in turn heals our ceremony up. Ultimately, it worked out but it was still frustrating that we scheduled the busses to leave their destination at 4:30 and the second bus didn’t arrive until 4:45pm.
First Charter saved the day
First Charter saved the day! The bus driver was wonderful, accommodating, and timely. The bus was thankfully air conditioned and very clean…no complaints from the guests/ vendors being transported.
Our only disappointment was communication from the Providence dispatch location. We never received the drivers contact info and had no way to reach him at the offsite parking location. We had to send someone up to the parking area to get contact info so we could call the bus when guests were ready to leave.
All in all the ease of booking transportation and the driver’s professionalism made up for a minor inconvenience. We would definitely use this service again!
Excellent driver and customer service
Excellent driver and customer service. We had a great time.
Will use again year after year
We’ve used the first student bus shuttle for transporting our youth to and from a weekend retreat three years now and have always been happy with their services. Three hours there and three hours back. We look forward to using their services again next year and believe we will continue to be using them for many years to come.
Great service
Great service. Stress free and effortless for our transport of guests between hotel and venue!
Not flexible
We were told when reserving that the bus would be "in use" for us for 5 hours. The pricing was based upon that. However, on the day of, when we wanted an earlier pickup time than originally agreed, due to rain, the bus driver said she had another gig to drive between our drop off and pick up/ How did that happen if we had booked the bus for the day?
Efficient scheduling process
Efficient scheduling process, bus was on time.
Great!
Driver was great!
Bus was on time for all shuttles and everyone got to and from our wedding with ease.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






