First Charter Bus Rental - Riverview Gardens Reviews 13

TrustScore 3.5 out of 5

3.4

807 Chambers Rd., 63137-2902 St Louis, MO, US


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Rated 4 out of 5 stars

A little disappointed that we ordered 2 buses and only 1 showed up. They did finally send a bus to the destination to bring the second group back.

Rated 5 out of 5 stars

Our driver was super sweet! Everyone loved the yellow bus vibe. Perfect for our event.

Rated 5 out of 5 stars

My driver was extremely nice and professional. I really appreciated her coming to pick us up earlier than planned. She dropped us off after a pretty smooth ride back. I have been very appreciative... See more

Rated 5 out of 5 stars

The bus arrived early, but I was a little confused when I saw a neighboring school district name on the bus, but the driver kindly explained. She was very professional and would love to have her for... See more


Company details

  1. Bus and Coach Company
  2. Bus Charter

About First Charter Bus Rental - Riverview Gardens

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
Get a Quote
Contact Us

Contact info

  • 807 Chambers Rd., 63137-2902, St Louis, MO, United States

  • 800-204-4362

3.4

Average

TrustScore 3.5 out of 5

13 reviews

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Rated 2 out of 5 stars

the bus was over 30 miniutes late no…

the bus was over 30 miniutes late no one called to let us know we called dispatch several times and got no answer then after no answer the distacher answers and says we got a lot going on yall not the only people waiting chill their on the way. i ask the eta they said 10 mins they came 20 mins later they were to arrive at 9 am they came to the center to pick us up at 9:59 we had a 10 am fieltrip we arrived at the fieldtrip at 10:35

October 16, 2025
Rated 4 out of 5 stars

Disappointed

A little disappointed that we ordered 2 buses and only 1 showed up. They did finally send a bus to the destination to bring the second group back.

April 10, 2025
Rated 1 out of 5 stars

No call no show

I had scheduled and paid for 2 busses to make a round trip. Only one bus showed up (30 minutes late) the day of and we were never notified. I have been calling for a refund for over a week now but their offices are incredibly unorganized and I have not got anything back yet.

January 20, 2024
Rated 1 out of 5 stars

Late, Accident, and Rushed Back

If I could give it zero stars or a negative I would do that. First, he arrived over 30 minutes late, no apology or real explanation. Then he did not know how to get to the destination and required us to use our own navigation but he couldn't hear anything we were saying so he traveled 2 miles past where he was supposed to turn. When we finally got there, the driver ran into a brick wall and damaged the side of the bus and several of our children were pretty shook up about the incident. Again, no apology! We were supposed to arrive at 5pm, however with all of the nonsense, we didn't arrive until 6pm and were rushed back to the center at 7pm.

December 16, 2023
Rated 5 out of 5 stars

Excellent Experience

My driver was extremely nice and professional. I really appreciated her coming to pick us up earlier than planned. She dropped us off after a pretty smooth ride back. I have been very appreciative of every driver I have had thus far.

October 12, 2022
Rated 5 out of 5 stars

Satisfied

The bus arrived early, but I was a little confused when I saw a neighboring school district name on the bus, but the driver kindly explained. She was very professional and would love to have her for future charters.

June 21, 2022
Rated 1 out of 5 stars

Our driver did not know the route and…

Our driver did not know the route and dropped us off 7/10ths of a mile away from our destination, forcing us to walk. Then, she did not pick us up and we had to wait an hour until someone drove to where she was parked and guided her to our pickup spot. In the hour and a half between drop off and pickup, she did not seem to make an attempt to find the correct pick up point. We wasted a lot of time and older people with hip issues had to walk a long distance. We were later refunded half of our cost, but the experience was pretty awful all around.

May 6, 2022

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