First Charter Bus Rental - Rochester, NH Reviews 

57
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TrustScore 4 out of 5

4.1

121 Whitehouse Road, 3867 Rochester, NH, US

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Rated 5 out of 5 stars

The company was very easy to work with…even letting me know where the busses would need to park to pick up our wedding guests at the hotel. I received a phone call from one of the drivers the day bef... See more

Rated 5 out of 5 stars

While me and my wife did not experience the bus trip as it was for our guests coming to and from our wedding we did receive excellent feedback from guests and our wedding coordinator. The feedback was... See more

Rated 5 out of 5 stars

From the initial booking to the final drop off at the hotels the entire experience was wonderful Ashton and Dawna were our drivers I can not say enough kinds words to describe their professionalis... See more

Rated 5 out of 5 stars

Our driver was amazing--super friendly, really patient, very safe driver, and went above and beyond by tailoring a playlist just for our event. There were traffic jam and weather challenges and he rol... See more


Company details

  1. Bus and Coach Company
  2. also in
  3. Bus Charter

About First Charter Bus Rental - Rochester, NH

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
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Contact Us

Contact info

  • 121 Whitehouse Road, 3867, Rochester, NH, United States

  • 800-774-3135

4.1

Great

TrustScore 4 out of 5

57 reviews

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4.1

All reviews

(57)

1,681 reviews in the last 12 months

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Rated 5 out of 5 stars

They were just the best

They were just the best. It was so easy to work with them, they were responsive and accommodating and just did such a great job with our wedding. Absolutely would recommend. Thank you!

July 5, 2021
Rated 1 out of 5 stars

HORRIBLE customer service

HORRIBLE customer service. Bus did not show up on time....tried to call the 800 customer service number and NO ONE answered!?! I was on hold for 45 minutes while all the wedding guest waited outside in rain. FINALLY got a hold of the bus driver. He thought to pick up was at 4:00 p.m. it was at 1:30 p.m!!!!!????? How does this happen??? I have a copy of the confirmation. I still have not talked to anybody in customer service as no one has called me back..as I was forced to leave a message. I will be getting my money back. My daughter's wedding was pushed back an hour and 15 minutes all because of this. Unacceptable.

June 13, 2021
Rated 5 out of 5 stars

Wedding buses

The buses were a great option for our wedding. They were prompt and on time and did a wonderful job transporting the wedding too and from the venue.

May 3, 2021
Rated 5 out of 5 stars

Great Service!

The company that set us up with our bus driver as well as our driver were both professional and timely. All of our guests said that they had a great experience! I would absolutely use this company for another event.

November 10, 2020
Rated 5 out of 5 stars

Great Service

Great Service
We chartered a bus for our wedding and I am so glad we did. They were able to shuttle our guests to and from the hotel to our venue. Our driver was amazing!

September 2, 2020
Unprompted review
Rated 5 out of 5 stars

Great Serivce

Our bus driver was early, happy, and responsive. I'll definitely be booking through First Charter in the future.

January 28, 2020
Unprompted review
Rated 5 out of 5 stars

Peace of mind

Ben was such a great, accommodating driver. I had peace of mind that guests didn’t drive after the wedding reception!

January 6, 2020
Unprompted review
Rated 5 out of 5 stars

Job well done

Professional, friendly service. Would recommend to anyone! Especially for a wedding!

December 9, 2019
Unprompted review
Rated 5 out of 5 stars

Thank you!

On time. Professional. So great to work with you guys! Would ABSOLUTELY recommend to others

November 19, 2019
Unprompted review
Rated 5 out of 5 stars

Christy was amazing

Christy was amazing! She called the morning of to confirm, which was very comforting. We were supposed to have a hayride to and from our ceremony site (separate from First Charter Bus Rental) and the venue's hayride popped a tire on the first ride! Christy and her the other driver (not sure of her name) jumped in and shuttled people back from the ceremony site so people weren't waiting.

thank you!

November 3, 2019
Unprompted review

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