First Charter Bus Rental - Rock Falls Reviews 20

TrustScore 4.5 out of 5

4.6

1902 First Avenue, 61071 Rock Falls, IL, US


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Rated 5 out of 5 stars

Joshua was gracious and patient with our group. We really appreciated him.

Rated 5 out of 5 stars

We used First Charter for our daughters wedding this summer. The drivers were so kind and friendly to all our guests. We had great comments from our friends who used the shuttle. The bus/shuttle wa... See more

Rated 5 out of 5 stars

We would really like to thank our bus driver Dale. He was extremely helpful. He even went down the slide. He was amazing!!

Rated 4 out of 5 stars

Very easy to contact and book services. The bus driver was on time for each pick up time. Very friendly.


Company details

  1. Bus and Coach Company
  2. Bus Charter

About First Charter Bus Rental - Rock Falls

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
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Contact Us

Contact info

  • 1902 First Avenue, 61071, Rock Falls, IL, United States

  • 800-204-4362

4.6

Excellent

TrustScore 4.5 out of 5

20 reviews

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Rated 4 out of 5 stars

Good Service

Very easy to contact and book services. The bus driver was on time for each pick up time. Very friendly.

October 15, 2022
Rated 5 out of 5 stars

We used First Charter for our daughters…

We used First Charter for our daughters wedding this summer. The drivers were so kind and friendly to all our guests. We had great comments from our friends who used the shuttle. The bus/shuttle was a huge concern for us because there were not many affordable options in the small town of Princeton. You made our event successful. We were so thrilled with your service!

August 2, 2022
Rated 4 out of 5 stars

Camp Shalom

The four stars is due to a bus mechanical issue. But I have to give our driver 5 stars for going over and above his regular responsibilities.

October 11, 2021
Rated 5 out of 5 stars

John, our bus driver, was the BEST!!!

John was our bus driver and he was amazing!!! He didn’t once complain about the kids being too loud. He helped with our cooler to put on and off the bus, and even brought it to us! At the end of the trip he said we had a great group of kids and I appreciate those kind words, he was amazing and I would 10/10 recommend him again!!!

August 4, 2021
Rated 5 out of 5 stars

Great on time service

We appreciate your services being available for our group on 6/12/2021. The communication with the home office with booking our bus was done with ease. The driver was on time and always available when needed.

June 14, 2021
Rated 5 out of 5 stars

I booked this shuttle last minute for…

I booked this shuttle last minute for my wedding and I can't say enough good things! They were on time and made sure that all the guests were accounted for. Everyone who used the shuttle loved them. I would absolutely recommend them to anyone in need of a bus!

November 2, 2020
Rated 5 out of 5 stars

It was very easy booking with first…

It was very easy booking with first charter and everyone was very friendly and professional throughout the entire booking experience. Our bus driver for our wedding was the absolute sweetest man. Everyone was coming up to us telling us how wonderful and accommodating he was. We could have not had a better experience!

August 10, 2020
Unprompted review
Rated 5 out of 5 stars

Worked great for our wedding!

The bus was clean, the driver was great, and everything stayed on schedule. We hired this bus for our wedding and it worked out great! I would highly recommend them!

July 28, 2020
Unprompted review

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