Mary and Erica were great to work with
Mary and Erica were great to work with. We will be requesting them with our future reservations.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Written by the company
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
701 W. Chippewa Ave., Suite 300, 46614, South Bend, IN, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mary and Erica were great to work with. We will be requesting them with our future reservations.
It was so easy to make the reservation for our group outing that required two buses. The drivers were friendly. Buses were on time. This was an outing for a work event. All adults. It was great hearing people talk about either never riding a school bus as a child or all the memories they had when having to ride a school bus. I highly recommend First Charter Bus Rental.
I placed my order on April 24, 2024, for a July 5, 2024, pick up. The bus did not show up. The driver "forgot" to pick up my group of 35. We had to scramble into personal cars to make our reservation. They came to pick us up at the end of the event but most just returned in their private cars. Because the bus did come to pick up us up, they still charged me half the pre-arranged cost despite my incredible embarrassment and inconvenience to all. Never again will I use this company. No one in authority called me to apologize. Ever.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.