Everything went perfect! We used this shuttle for our wedding. They were accommodating to all of our locations, picking up the wedding party, going downtown for pictures, taking the wedding party to t... See more
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See what reviewers are saying
Stephanie Novak and Henry Yerby are great to work with. We always get what is contracted and they are always very responsive to my requests. We do a lot of business with First Student and I am very... See more
Scheduling the busses was easy. The busses were early for pick up. All for bus drivers were extremely friendly. Our 160 6th grades and teachers had a amazing trip and the bus company had a huge role i... See more
Everything was organized and professional. It was probably one of the best experiences I had organized a team event. I wrote in and asked for availability and a quote. Brad got back to me extreme... See more
Company details
About First Charter Bus Rental - Southfield, MI
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
24661 Lahser Road, 48033, Southfield, MI, United States
- 800-204-4362
4.7
Excellent
70 reviews
Asks customers to review
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The best team to date
August 30, 2021
Linda our bus driver was amazing
Linda our bus driver was amazing, she made us feel safe and comfortable. Really helpful and a great communicator.
Thank you!
August 26, 2021
The bus driver was an hour late for…
The bus driver was an hour late for pick up and brought her two children along for the ride- we had a concert to attend so it left us no time to meet up with friends in the parking lot.
Her children sat up front, but i feel it was extremely in appropriate to have them on the bus with a group of adults.
August 22, 2021
For the most part I am pleased with…
For the most part I am pleased with First Charter. The bus was on time. The driver was very courteous. The bus was clean. There were only two glitches. Getting confirmation that we had a bus for our date was a bit difficult. It required a number of phone calls before it was verified with less than a week for our trip. Secondly, although our driver was very pleasant and courteous, he did have a problem finding a good route home. It more than doubled the time it should have taken. He was apologetic and we certainly hold no animosity. Just an FYI that drivers should have a GPS.
August 19, 2021
Great experience!
We had a great experience with our rentals from First Student! Thank you very much!
August 18, 2021
Wedding transportation
Safe, on time and clean! The bus drivers were kind and dropped us off at a second location to help!
July 27, 2021
Excellent Driver
Our Mosaic group used First Charter to escort us to dinner and a concert, both in Northville, MI. The best thing about the whole experience was our driver, Andy. He was very courteous to this group of senior citizens and very patient with those who couldn't navigate as quickly as others. He drove carefully and safely. We enjoyed the evening with a First Charter bus and especially with Andy as our driver. Making arrangements with First Charter went smoothly also.
May 29, 2021
My 2 year old loved it and the driver…
My 2 year old loved it and the driver was AWESOME
December 6, 2020
The drivers were so nice and did their…
The drivers were so nice and did their job perfectly
February 9, 2020
Unprompted review
Always always on time
Always always on time. The best bus company I’ve ever worked with as an Administrator!! I highly recommend.
February 8, 2020
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The driver was extremely nice and…
The driver was extremely nice and punctual. I will definitely use First Charter for my future rentals!
January 24, 2020
Unprompted review
Reply from First Charter Bus Rental - Southfield, MI
Thanks for the feedback!
We appreciated the drivers being on…
We appreciated the drivers being on time and they were very pleasant and easy to work with. We will use this company again in the future!
January 22, 2020
Unprompted review
Reply from First Charter Bus Rental - Southfield, MI
Thanks for your feedback and for your trust!
Reply from First Charter Bus Rental - Southfield, MI
Thanks for your feedback and for trusting us for your transportation!
the driver was great
January 2, 2020
Unprompted review
Bus did not show and when called the…
Bus did not show and when called the yard didn’t have any knowledge of it.
December 23, 2019
Unprompted review
Reply from First Charter Bus Rental - Southfield, MI
I apologize for your experience and assure you this is not typical. My name is Nancy and I run the Charter Center in the Central US. Will you please call me at 866-514-8747? I want to understand more about your experience so I can work with you to make this situation right. Thanks, Nancy
Bus driver
Bus driver was good, but when we gave her directions, she didn't seem to listen to the way we were telling her to go.
December 19, 2019
Unprompted review
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