We were unable to receive bus driver contact information until the day of our event. This did not give us enough time to ensure the driver understood the plan. Therefore, we had multiple guests waitin... See more
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See what reviewers are saying
Our school took the train from Chicago to Springfield. The drivers always got us to our events early. Yet they were willing to accommodate minor changes. One of our students left a fanny back with... See more
Great Experience! The driver was on time and very flexible. He was very friendly and provided great customer service!
The driver was on time, listened carefully to our plan, provided contact number and pick up spot, and was there promptly. She drove safely - nice trip!
Company details
About First Charter Bus Rental - Springfield, IL
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
555 South Dirksen, 62703, Springfield, IL, United States
- 800-204-4362
4.2
Great
28 reviews
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Highly Recommend
The bus was in great condition and the bus driver was so nice. Our overall experience was wonderful! I would definitely recommend to anyone looking for travel for any event.
July 19, 2021
Amazing Experience!
First Charter Bus Rental was amazing!! Our wedding guests loved riding on the school bus and the driver was extremely friendly and professional. I would definitely recommend First Charter Bus Rental to anyone looking for affordable transportation!!
June 24, 2021
The driver was early and got us to and…
The driver was early and got us to and from our trip on time.
June 10, 2021
Great Wedding Shuttle
We received a lot of compliments on how great our driver Maurice was! Thanks for your help making it a great day!
April 13, 2021
Excellent Shuttle-bus Drivers
I just wanted to let you know that the First Student drivers, Tim and George, did an excellent job for us yesterday morning on our church shuttle-bus operation. They arrived to the shuttle lot about 10 minutes early and were personable, cooperative, and competent in their driving duties. We look forward to them being our drivers for the next four weeks. -Church bus coordinator.
February 3, 2020
Unprompted review
love the drivers
Love the punctuality and every driver we have had has been amazing!
December 7, 2019
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Our ride never came to pick us up on…
Our ride never came to pick us up on Saturdaywhich stranded 45 teenagers an hour away from home. We had to scramble to find rides for all of the kids to get back to our town. We had to pay extra on an already tight budget. This is unacceptable!
November 25, 2019
Unprompted review
Reply from First Charter Bus Rental - Springfield, IL
I apologize for your experience and assure you this is not typical. My name is Nancy and I run the Charter Center in the Central US. Will you please call me at 866-514-8747? I want to understand more about your experience so I can work with you to make this situation right. Thanks, Nancy
Amazing service
Used the service as a post wedding shuttle we had originally booked them for 2 trips but no one wanted to take the 1st shuttle. We talked to the driver they were very understanding, they just hung out for us till the wedding was over and shuttled everyone to the hotel for us. Amazing price. Great service
November 25, 2019
Unprompted review
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