Seamless experience, happy faces We had two continuous shuttle buses for our event to off-site parking. The attendees were pleased, the kids were happy, and there were no issues at all. Great experie... See more
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Hired them for our wedding a little over a year ago (9/1/24). Overall a good experience. They were nice and provided good service, and the price was amazing compared to other buses. A couple issues... See more
Ashley was an awesome customer service rep. I appreciated her attention to detail and was willing to work with us, even when we had changes. The drivers were awesome and did a great job. They... See more
The bus was timely and the driver was very accommodating. We had small delays herding the cats (visiting family and friends) and did not feel rushed in the least. It was an excellent experience.
Company details
About First Charter Bus Rental - St Louis - Union 70
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
#2 Union Seventy Center, 63120, St. Louis, MO, United States
- 800-204-4362
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Good job ms ruby!
Valerie did a great job
Valerie did a great job! She was very patient and professional. There was an accident and we had to re-route. Bus was on time/clean. Only suggestions - we did not have a bluetooth speaker and there was no speaker on the bus, so we couldn't listen to music. Kind-of a bummer. Maybe if we would have been alerted up front, we could have brought one along. Also, no place to charge our phones. That would have been nice too.
Our driver Mona was fantastic
Our driver Mona was fantastic! The bus arrived on time and she was so sweet and very patient with our group.
Awesome!
I was very pleased with the service provided!!
The bus was clean and updated, the driver was professional and friendly, the price was great for the service.
Our driver
Our driver, Nick, was great and the bus was just what we needed for my sister's 40th birthday celebration!
Ms Val was awesome
Ms Val was awesome. We had trouble finding our spot. Her patients and safety skills got us through.. She did exactly what I needed her to do and that was the Only thing that went right! Thank You Val for being awesome!!!!!
The bus was on time and the driver was…
The bus was on time and the driver was easy to work with as we got organized to ride the bus
The bus did not show up at the time…
The bus did not show up at the time requested. We could not get a hold of anyone until 30 minutes after we were supposed to have the bus. After finally getting a hold of someone, they told us that our bus had been canceled even though I did not cancel it. They ended up sending a bus 1 hour after. We were late for our event.
Great service and great driver!
They were timely and kind
They were timely and kind. Safe environment and great transportation for the kids.
Our staff and camper enjoyed the driver…
Our staff and camper enjoyed the driver they were on time and very polite.
Our driver Linda was so friendly!!!
Contract included both a pickup and…
Contract included both a pickup and return trip for my wedding guests - which I paid in full. They did not show up for the pickup time and did not answer their “emergency” phone number. Made a wedding day a little more stressful than it had to be. Although, the 2nd bus did show up for the return trip. NOT reliable.
Better than our previous experiences
This was the best experience that I have had with you. I've used you in previous years, and drivers haven't picked up on time on the weekends. But this time, the drivers were professional, safe and great. The only thing keeping you from a 5 star this time was that our Sunday driver showed up 15 minutes late, and no one returned my phone call from the "after hours" number.
The bus was 20 minutes late
The bus was 20 minutes late. This trip was 45 minutes away and very time sensitive. We missed 20 minutes of our 2 hour class. The bus driver was amazing. She was very kind and responsible. We have another trip this Friday and I really hope the bus is on time.
Great!
Arrived on time and everything went smoothly. Excellent transportation for our group of 150!
Both bus drivers were punctual
Both bus drivers were punctual, friendly and very thoroughly.
Our driver was excellent
Our driver was excellent. She was on time, accommodating and very professional. I would highly recommend her.
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