Super easy to work with! The busses got people to and from our wedding on time and everything was really smooth! Would absolutely recommend, especially the Sudbury MA branch!
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See what reviewers are saying
Our bus driver was amazing! The service he offered was wonderful and he was very considerate, asking if we'd like the heat on or off. He was also very accommodating with our schedule and went out of h... See more
The buses were perfect for our wedding transportation. Due to location/timing of our wedding we really wanted our guests to have an easy, reliable, and safe ride. First Charter definitely delivered on... See more
The busses for our wedding were on time, friendly and provided a great value for their service.
Company details
About First Charter Bus Rental - Sudbury
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
352 Concord Road, 1776, Sudbury, MA, United States
- 800-774-3135
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Excellent Service
First Charter has shown excellent responsiveness to our emergency need to lease a vehicle, and I have relied on them several times for this issue. They are always my first call, and have never disappointed.
Our driver was wonderful
Our driver was wonderful. Working with you was very easy. Hope to use you again in the future.
Great Time with Zare - Thank You First Charter Bus Rental
We rented a school bus to take about 30-40 wedding guests to an after party and then back to the hotel. First Charter was flexible and allowed us to make an itinerary that suited our needs! Our bus driver Zare was very punctual and fun to work with. He followed the itinerary and got everyone to where they needed to go, and never made us feel rushed. We are really glad we decided to rent a school bus and it was a fun addition to our party! Highly recommend.
All went well except one of the drivers…
All went well except one of the drivers got lost.
The driver and service were outstanding
The service the driver (I am embarrassed I don’t know how to spell his name) provided was outstanding. He promptly arrived to pick us up. He joined right in with taking pictures and a video of our group. We then proceeded to our destination and again, we promptly arrived!
The bus was very clean and extended our time to celebrate together. Again the driver was outstanding, very personable and professional at the same time.
I would highly recommend First Charter Bus! Thank you so much!
Buses were right on time
Buses were right on time. The drivers were professional and courteous.
Saved the weekend
Contacted First Bus on a Tuesday for a 3 day weekend rental that Friday. The Sudbury office came thru for my organization with flying colors and saved our State Convention transportations needs. We will be doing more business in the future.
You guys were on time
You guys were on time. Communicate well, and were above and beyond very helpful. Wedding party was glad to have you!
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The experience with First Charter Bus Rental Ruined our Party
The experience with your company was horrific. The buses left before taking anyone, and we had 75 kids waiting outside in the cold for over 30 minutes. Finally, one bus returned 30 minutes later, and we missed the first 30 minutes of our 4 hours reception. When we finally arrived at our party, everyone was stressed as we weren't sure how to get everyone to the Marriott. It ruined what was supposed to be a wonderful celebration. It was unfortunate as I had confirmed plans multiple times even just 1-2 days before the party.

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