First Charter Bus Rental has the worst customer support out there. In previous years they have been able to complete our trips with no issues but with our trip on August 27th and the trip I have been... See more
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See what reviewers are saying
Our bus driver was great! She was patient when we weren't able to leave exactly on time. She was definitely crucial to the success of our event.
We booked a First Charter bus to serve as a shuttle between a hotel and a wedding venue. When we booked, we called a nationwide 800 number, but confirmation from the local bus company arrived within... See more
The bus driver was friendly, flexible, and punctual. The seats were also clean and comfortable. Overall, it was the perfect solution to our wedding shuttle needs.
Company details
About First Charter Bus Rental - Valley View
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
59 Peffley Street, 45327, Germantown, OH, United States
- 800-204-4362
3.5
Average
4 reviews
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First Charter Bus Rental has the worst…
First Charter Bus Rental has the worst customer support out there. In previous years they have been able to complete our trips with no issues but with our trip on August 27th and the trip I have been trying to book for September 21st they’ve been impossible to work with. No urgency on their end and every time you call/email you get another worker that has no urgency or desire to help whatsoever. They’ve hiked the prices to the moon and still won’t get you a quote unless you call, and then call, and then call. First charter is an awful company. I don’t know where they went wrong in the last year. 0/5 if I could.
August 27, 2022
Our bus driver was great
Our bus driver was great! She was patient when we weren't able to leave exactly on time. She was definitely crucial to the success of our event.
August 22, 2022
Perfect wedding shuttle!
We booked a First Charter bus to serve as a shuttle between a hotel and a wedding venue. When we booked, we called a nationwide 800 number, but confirmation from the local bus company arrived within 24 hours. The driver arrived promptly at the scheduled time, was kind and considerate to our guests, and remained with the bus throughout the evening in case anyone needed to return to the hotel early. Upon departure from the wedding venue, the driver waited a few extra minutes to make sure everyone was on board before leaving. We were very pleased with the bus. It was a school bus, but it was half the cost of a larger, more elaborate coach.
October 27, 2021
The bus driver was friendly
The bus driver was friendly, flexible, and punctual. The seats were also clean and comfortable. Overall, it was the perfect solution to our wedding shuttle needs.
July 11, 2021
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