Jazmin Gutierrez was beyond helpful in creating our school account and organizing the bus for our field trip on December 14th. Also, the Bus Driver, Debra Toliver, was super cool and got us to our des... See more
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See what reviewers are saying
I had to jump through a lot of hoops just to book this trip. It required a lot of confirmations, required prepayment also. Then my culinary teams almost missed the competition because the bus showed... See more
Terrible communication and customer service. Hoping never to be desperate enough to use First Student again. The level of unprofessionalism is mind boggling! Tried to confirm a booking, but couldn’t g... See more
Excellent customer care and service! We have been with you for 5 years and we love dispatcher officers, thanks a ton to started at 3AM for our events!
Company details
About First Charter Bus Rental - Victorville
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
15115 Nisqualli Rd, 92392, Victorville, CA, United States
- 800-309-1421
3.8
Great
4 reviews
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Excellent Service All Around!!
Jazmin Gutierrez was beyond helpful in creating our school account and organizing the bus for our field trip on December 14th. Also, the Bus Driver, Debra Toliver, was super cool and got us to our destination and back safely without any issues or concerns. THANK YOU!!!
December 14, 2023
DO NOT USE FIRST STUDENT
Terrible communication and customer service. Hoping never to be desperate enough to use First Student again. The level of unprofessionalism is mind boggling! Tried to confirm a booking, but couldn’t get a hold of anyone via email or phone for WEEKS. Ended up having 3 other staff members try also. Finally, one of them got a hold of a rep who stated FS could not accommodate our date, so we went with another company. The day of the event, our contracted bus showed up AND a FS bus arrived. I was scrambling around trying to tie up loose ends for the trip while the FS bus driver had a supervisor on her cell phone demanding to speak with me (she wouldn’t let me call her back at a more convenient time). In the end, I was told my organization would be charged for the bus. HORRIBLE COMMUNICATION AND SERVICE.
May 21, 2022
All that work, just to be LATE!
I had to jump through a lot of hoops just to book this trip. It required a lot of confirmations, required prepayment also. Then my culinary teams almost missed the competition because the bus showed up so LATE!!! They did not call the contact number I provided, that was clearly on the contract. Instead they called the school and were patched through to the teacher to ask him if anyone had arrived yet. No? Oh we'll send someone now. That was 20 minutes after their scheduled pickup time. I never have these issues with EB Meyer.
April 4, 2022
Excellent customer care and service
Excellent customer care and service! We have been with you for 5 years and we love dispatcher officers, thanks a ton to started at 3AM for our events!
October 24, 2021
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