All of the drivers were so great to work with. They arrived on time and the students felt safe. I will definitely us their services again.
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We used First Charter bus rental for our wedding! It was perfect -- the process was organized, transparent, and seamless. We had the bus for a full 12 hours for a reasonable price! The driver was supe... See more
Bus driver was prompt and friendly service - very communicative throughout the whole night.
Communication with the drivers (Kim and Keith) was great, their kindness and flexibility were greatly appreciated and made the trip less stressful.
Company details
About First Charter Bus Rental - Villa Park
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
425 North Villa Ave., 60181, Villa Park, IL, United States
- 800-204-4362
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Great service!!
Our driver, James, was punctual, friendly, professional, and went above and beyond to make sure our travel needs were met!
We had a wonderful experience with Brian
We had a wonderful experience with First Student Charter Bus! The driver, Brian, was fun and professional. He made our trip that much more incredible!
Thank you for taking care of us!
Field Trip
Our driver was on time and very personable. He also made sure we had his contact information in case we needed it prior to our return trip.
Thank you
Excellent service!
Excellent service!
Driver was personable, prompt, and very accommodating!
Thank you.
great experience
Our experience with First Charter is always a positive one. With this trip in particular, our bus driver was very patient as our large group got together on the bus. It was much appreciated that our driver was able and willing to drop us off at our location and return again after the school district's afternoon bus route to pick us up.
Jim is awesome, thank you so much!
Thank you for everything! Jim was fantastic and got us to the church on time! :)
We are very pleased with your service.
We are very pleased with your service.
Thanks a lot
always willing to help us out in every…
always willing to help us out in every situation.
Marta was amazing
Marta was amazing! She was early to pick us up, and she was so kind about all of the stops we wanted to make during the trip. Plus, she was so gracious about the traffic on the interstate on the way home. Thank you!! I hope she will be able to drive us again next week!
DLD FOR YOUTH
Our group had an amazing time. The driver was on time and was prepared for our group. Thank you for great service.
Great service on time friendly driver…
Great service on time friendly driver clean bus.
We had a wonderful experience
We had a wonderful experience! Our bus driver could not have been more accommodating and was very kind.
Thank you for your service
Thank you for your service. Drivers were very polite and buses came on time.
Kevin was a wonderful driver
Kevin was a wonderful driver! The reservation process was excellent.
Rita was amazing
Rita was amazing! She is a great representative of your company
Always great service
First Charter Bus Trips
This is not our first and will not be our last bus rental from First Charter Bus Rental in Villa Park. We have scheduled several bus trips to lessen the hassle of driving and parking for our parishioners. We use First Charter any time one of our ministries needs transportation.
Always asking for Tyrone as our driver, he always is polite and accommodating to his passengers.
In addition, First Charter has always been understanding for changes in schedules and/or cancellations.
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