First Charter Bus Rental - Villa Park Reviews 47

TrustScore 5 out of 5

4.8

425 North Villa Ave., 60181 Villa Park, IL, US


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See what reviewers are saying

Rated 5 out of 5 stars

All of the drivers were so great to work with. They arrived on time and the students felt safe. I will definitely us their services again.

Rated 5 out of 5 stars

We used First Charter bus rental for our wedding! It was perfect -- the process was organized, transparent, and seamless. We had the bus for a full 12 hours for a reasonable price! The driver was supe... See more

Rated 5 out of 5 stars

Communication with the drivers (Kim and Keith) was great, their kindness and flexibility were greatly appreciated and made the trip less stressful.


Company details

  1. Bus and Coach Company
  2. Bus Charter

About First Charter Bus Rental - Villa Park

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
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Contact Us

Contact info

  • 425 North Villa Ave., 60181, Villa Park, IL, United States

  • 800-204-4362

4.8

Excellent

TrustScore 5 out of 5

47 reviews

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Rated 5 out of 5 stars

Field Trip

Our driver was on time and very personable. He also made sure we had his contact information in case we needed it prior to our return trip.

Thank you

November 8, 2021
Rated 5 out of 5 stars

great experience

Our experience with First Charter is always a positive one. With this trip in particular, our bus driver was very patient as our large group got together on the bus. It was much appreciated that our driver was able and willing to drop us off at our location and return again after the school district's afternoon bus route to pick us up.

October 21, 2021
Rated 5 out of 5 stars

Marta was amazing

Marta was amazing! She was early to pick us up, and she was so kind about all of the stops we wanted to make during the trip. Plus, she was so gracious about the traffic on the interstate on the way home. Thank you!! I hope she will be able to drive us again next week!

April 23, 2021
Rated 5 out of 5 stars

DLD FOR YOUTH

Our group had an amazing time. The driver was on time and was prepared for our group. Thank you for great service.

August 10, 2020
Unprompted review
Rated 5 out of 5 stars

First Charter Bus Trips

This is not our first and will not be our last bus rental from First Charter Bus Rental in Villa Park. We have scheduled several bus trips to lessen the hassle of driving and parking for our parishioners. We use First Charter any time one of our ministries needs transportation.
Always asking for Tyrone as our driver, he always is polite and accommodating to his passengers.
In addition, First Charter has always been understanding for changes in schedules and/or cancellations.

December 24, 2019
Unprompted review

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