On time and a friendly driver made our experience great.
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The trip was great we had the best driver Stephanie was out of this world she was great she got us there safely she got us back safely. We were able to be comfortable and grab something to eat and ev... See more
Unfortunately none of our guests were picked up in the hotel and had to take Ubers. The hotel shuttle was able to drive some guests as well to our venue. They bus driver was great he stuck around he... See more
Bus was on time and driver was friendly. Used the service for a wedding for shuttle between reception and hotel. Worked out great. Guests were happy!
Company details
About First Charter Bus Rental - Walck
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
655 Walck Road, 14120, North Tonawanda, NY, United States
- 800-774-3135
4.1
Great
11 reviews
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The trip was great we had the best…
The trip was great we had the best driver Stephanie was out of this world she was great she got us there safely she got us back safely. We were able to be comfortable and grab something to eat and everything was done in a very timely manner we appreciate Stephanie thank you and First Student thank you again.
October 16, 2022
Wedding shuttle.
Bus was on time and driver was friendly. Used the service for a wedding for shuttle between reception and hotel. Worked out great. Guests were happy!
September 24, 2022
Unfortunately none of our guests were…
Unfortunately none of our guests were picked up in the hotel and had to take Ubers. The hotel shuttle was able to drive some guests as well to our venue. They bus driver was great he stuck around he was there for pick up and drove a bus full of people back to the hotel. I’m still waiting for a response regarding the situation and it was over a week ago.
August 22, 2022
6/25 - Darien Lake
Our bus rental was for Saturday June 25th - Darien Lake Amphitheater. My daughter said the bus driver was great! They had a great time, were picked up and dropped off ontime so everything the day of the event went well and on behalf of all the parents, we sincerely thank the bus driver for safely transporting 16 kids to and from the concert.
The process of booking this bus was AWFUL. It was impossible to get a hold of the company, sat on hold for EVER. If the company can tighten up the reservation, confirmation process it would have been a 5 star.
June 27, 2022
Our bus driver was the best
Our bus driver was the best! He went out of his way to make our experience better!
September 27, 2021
Amazing!
Our bus driver was great! She got everyone home safe from my wedding. Our friends can be a bit rowdy, but she was totally understanding! We had a fantastic time.
September 12, 2021
Driver was friendly and on time
Driver was friendly and on time, bus was clean. Would definitely use again!
September 6, 2021
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
One of the busses got lost!!
One of the busses got lost!!! Really??? Our guests got back after people that stayed longer at the event and then called an Uber! Very disappointed, they only needed to make 2 turns!
March 8, 2020
Unprompted review
Reply from First Charter Bus Rental - Walck
I apologize for your experience and assure you this is not typical. We pride ourselves on our drivers. My name is Tammy and I run the Charter Center responsible for the Eastern US. Will you please call me at 732-280-4927 or email me at tammy.ward@firstgroup.com? I want to understand more about your experience so I can take any necessary corrective action, and work to make your situation right. Thanks, Tammy
Friendly driver
Friendly driver! Efficient routes driven! Thank you!!
October 30, 2019
Unprompted review
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