Easy set up. Availability of staff to answer questions along the way. Excellent driver! Arrived on time.
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See what reviewers are saying
Our driver was prompt, flexible, and self-sufficient. Couldn't have asked for better on a big day with a lot going on!
There was just a small communication issue between the main office and the Union/Washington office. Because we called ahead to make a final confirmation with the Union/Washington office, there was no... See more
The bus driver was on time and very friendly. We had a great trip. The weather was frigid and the driver kept the bus warm and comfortable for us.
Company details
About First Charter Bus Rental - Washington / Union
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
400 M.E. Frick Drive, 63090, Washington, MO, United States
- 800-204-4362
4.2
Great
43 reviews
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Carl was great!
April 24, 2022
Everything went as scheduled with no…
Everything went as scheduled with no issues.
Scheduling was very easy and a follow up confirmation with the Washington Garage was much appreciated.
Good Job Team!
March 16, 2022
Late
The driver and trip were amazing, however the bus was WELL OVER AN HOUR late for our morning departure time.
March 11, 2022
We booked with First Student Charter as…
We booked with First Student Charter as wedding transportation for our guests. I had spoken with both the coordinating office and service location about our itinerary several times regarding schedules and location pick up/drop off to make sure the day went off without a hitch. One of the busses was late leaving the initial destination and did not know how to get to the reception space. The bus then left the reception hall outside of the agreed upon times and did not come back to the venue for the final pick up, leaving myself, my new husband, and 35+ other guests stranded outside in the cold. Members of the staff at our venue ended up transporting people back to the designated hotel as well as guests paying for their own rides home. I would not recommend this service to anyone. In addition, I believe First Student Charters should issue a refund as they did not provide the agreed upon services as well as compensation for the additional money spent on other transportation.
December 5, 2021
Carl was fantastic!
October 17, 2021
Was on time for every pick up & drop…
Was on time for every pick up & drop off
Very pleased.
September 27, 2021
We really enjoyed using your service
We really enjoyed using your service !
Leroy is the nicest easy going bus driver!
Great to work with for our itinerary!
August 22, 2021
Our bus driver was great
Our bus driver was great! We had a lot of fun on our trip to the wineries!
June 22, 2021
Amazing!
We had an amazing driver, LeRoy! He was friendly, informational, kind and made us feel very welcomed! I definitely recommend this charter business!
April 11, 2021
Exactly what we needed
Exactly what we needed. Courteous and on time and ready for trips whenever guests needed them.
March 22, 2021
Both drivers were very courteous
Both drivers were very courteous. At one point in the evening both buses were parked in neighbor's driveway as instructed but were not leaving to make loops to the pickup points and a guest was waiting quite awhile at Super 8 and we had to ask him to go get the guest. Other than that it was a good experience
October 19, 2020
Transporting Farmers
We rented the First Charter Buses to transport farmers from a trailer drop-off location to the start of a "tractor cruise" food collection charity event.
Dealing with over 40 farmers is a bit like herding cats. The bus drivers were able to handle the "moving" pick-up locations with ease and grace. The buses were on time and didn't miss a single person.
The great service of the bus drivers was a vital link in an event that raised over $40,000 for food pantries in rural Missouri.
September 26, 2020
Unprompted review
Very easy to book our trip
Very easy to book our trip. Driver was very professional.
August 2, 2020
Unprompted review
Our driver was very sweet and got a bus…
Our driver was very sweet and got a bus full of wrestlers to the airport in plenty of time!
July 5, 2020
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The bus driver never showed up to bus…
The bus driver never showed up to bus the guest. We have not been able to get ahold of anyone for an obviously due refund.
June 21, 2020
Unprompted review
Reply from First Charter Bus Rental - Washington / Union
I apologize for your experience and assure you this is not typical. My name is Nancy and I run the Charter Center in the Central US. Will you please call me at 866-514-8747? I want to understand more about your experience so I can work with you to make this situation right. Thanks, Nancy
Leroy was excellent
Leroy was excellent! The best! He did a great job with the weather and keeping us all safe!!
January 19, 2020
Unprompted review
Reply from First Charter Bus Rental - Washington / Union
We have the best drivers. Thanks for providing feedback.
We had a great time
We had a great time! Mike was awesome. We’re definitely recommending you guys to friends.
December 23, 2019
Unprompted review
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