We were overjoyed with our bus service. We had the most safe and good driving driver one could ever ask for and will definitely utilize First Student again.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We rented the bus for guests at my daughter's wedding to get everyone home safe. The driver was amazing, she contacted me ahead of time to get the details right and got everyone home safe. She was... See more
We were absolutely thrilled with our bus driver Gloria. We had an amazing time and she made sure we had everything we needed. I couldn’t have been happier with our fun bus Christmas party!! Thank you.... See more
Bus ride was as promised and the bus driver, Gloria, did an awesome job. Right on time at every turn. Can't say enough good things about the whole trip. Thank you. Paul
Company details
About First Charter Bus Rental - Watertown
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
23038 NY-12, 13601, Watertown, NY, United States
- 800-774-3135
4.5
Excellent
14 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best bus charter ever!
We were overjoyed with our bus service. We had the most safe and good driving driver one could ever ask for and will definitely utilize First Student again.
April 6, 2026
Bus ride was as promised and the bus…
Bus ride was as promised and the bus driver, Gloria, did an awesome job. Right on time at every turn. Can't say enough good things about the whole trip. Thank you. Paul
August 14, 2024
We rented the bus for guests at my daughters wedding.
We rented the bus for guests at my daughter's wedding to get everyone home safe.
The driver was amazing, she contacted me ahead of time to get the details right and got everyone home safe. She was very patient and helpful.
We could not be happier!
August 3, 2024
Fun Bus Recommended
We were absolutely thrilled with our bus driver Gloria. We had an amazing time and she made sure we had everything we needed. I couldn’t have been happier with our fun bus Christmas party!! Thank you.
December 30, 2023
THANK YOU
Gloria was fabulous. Pleasant lady, great driver and made the office party great.
December 8, 2023
Great Experience
Great experience, very flexible and accommodating. A last week rush to get put into place and worked with us in our wild requests. Thank you.
September 17, 2022
Great Experience for our Office Party transportation
We had a great experience with our driver and bus we booked for our annual office party. We decided to go to Turning Stone Casino in Verona, NY this year, and the trip down and back was great. Pick up was on time, we actually got back a little earlier than exptected, which was great as well. The bus driver, Steve, was very accommodating and was always communicating with me (I was in charge of the event) while we were at the casino to coordinate dinner time (we bought his dinner as well), and pick up times afterwards, etc. We rented out the smaller sized bus, and it had working A/C which was needed and worth the little extra money.
August 29, 2022
Professional bus service provided for a…
Professional bus service provided for a wedding. On time and wonderful to work with.
July 11, 2022
The bus drivers were so friendly and…
The bus drivers were so friendly and accommodating! Once we figured out how to contact the regional office directly, they were easy to get a hold of and very helpful.
June 12, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.