The company did really well in communicating and our driver was the best Keri Godsoe she was very accommodating and could not have been more personable Thank you
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We had wonderful bus drivers and all elements of the trip went very smoothly.
The bus was well equipped with seatbelts and the driver was nice enough to prepare the seatbelts so they were ready for use. The driver was kind and thoughtful. She drove at slow speeds, however, an... See more
Always on time and safely getting people where they need to be based on the schedule provided
Company details
About First Charter Bus Rental - Wayland
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
490 Boston Post Rd, 1776, Wayland, MA, United States
- 800-774-3135
3.3
Average
15 reviews
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The bus never showed up for pick up
The bus never showed up for pick up. I even called the day before to confirm reservation. It was a nightmare!
August 12, 2024
We had wonderful bus drivers and all…
We had wonderful bus drivers and all elements of the trip went very smoothly.
February 2, 2024
The company did really well in…
The company did really well in communicating and our driver was the best Keri Godsoe she was very accommodating and could not have been more personable
Thank you
February 13, 2023
Always on time and safely getting…
Always on time and safely getting people where they need to be based on the schedule provided
October 16, 2022
Bus on time pleasant driver.
Bus on time, driver was pleasant and drove well have no complaints at all. Thank you!
October 8, 2022
Bus Review
The bus was well equipped with seatbelts and the driver was nice enough to prepare the seatbelts so they were ready for use. The driver was kind and thoughtful. She drove at slow speeds, however, and made the teachers and chaperones nervous that speeds were too slow on the highway.
September 30, 2022
Booking was easy, traveling was not
Booking with First Student was quick and easy. The driver was punctual when arriving and stayed for the duration of the evening. However, it was raining the night of our wedding, and the windows were left open when the wedding party was being picked up. When the wedding party boarded the bus, the groomsmen had to get towels from the inside of the hotel to wipe all of the seats down. I think there was an issue with the bus as well, because there was hot air blowing for the duration of our ride to the venue. We asked the driver to turn the heat off, but he said that it wasn't on. The driver also took a wrong turn on the way to the venue. I understand we all make mistakes, but this was on top of the wet seats and very hot bus.
August 30, 2022
Busy brides can trust first charter!
I was a busy bride on my wedding day this team just executed exactly as we planned with no issues. MAJOR!!!! Thank you for getting all my guests safely from our event to their beds
June 27, 2022
Bus was scheduled for 5:15pm pick up…
Bus was scheduled for 5:15pm pick up and only arrived at 5:50pm. Most guests had already used Ubers by that time to get to the 6pm ceremony.
Client that would like a full reimbursement for the bus.
April 25, 2022
Our bus driver
Our bus driver, Sandra, was excellent. She was timely, courteous, and kind. 5 stars for Sandra!
February 20, 2022
Trying to speak to someone was…
Trying to speak to someone was impossible. I spent days without success trying to reach a person. Sat for hours on hold then would be told leave a number or it would hang up. No one returned a call. I drove to 3 towns to find someone to talk to finally was given a contact who told me they were retired. She graciously assisted me with information for a connection. Your driver was very nice and professional my only issue was he had 1.5 hrs to get guests to wedding site and was late so the rain started and we had to move wedding. If he’s gotten them there as instructed for 3 and 330 rides we would have been able to keep original site. I do not know what happened but I do know the driver was great and courteous.
Fix your phone system. Even in the summer you do business and need people to actually answer a phone. It’s interesting that the first title is what I’m complaining about.
July 26, 2021
Great experience!
Bus was on time and got us to the museum in time for our tour. Waited for us and took us back when we were done. Bus was clean and safe. Would definitely use your company again.
February 29, 2020
Unprompted review
Trip was great
Trip was great. Driver was very competent and helpful. Look forward to future trips.
October 29, 2019
Unprompted review
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