We’ve been using them for 12 years now and they’ve always been on-time and professional. Our event doesn’t happen without them so we’re very appreciative of the job they do. Thanks FirstStudent!!!
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Overall, I was pleased with the service for my event. However, the bus drivers took their breaks without notifying me and we were very confused on where the buses went. I had given them my contact inf... See more
Divers were very polite and got us from one destination to the other without any issues. Great people
Fantastic service.
Company details
About First Charter Bus Rental - West Point
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
1323 North Division Street, 39773, West Point, MS, United States
- 800-204-4362
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Will continue to use year after year…
We’ve been using them for 12 years now and they’ve always been on-time and professional. Our event doesn’t happen without them so we’re very appreciative of the job they do. Thanks FirstStudent!!!
General concerns
Overall, I was pleased with the service for my event. However, the bus drivers took their breaks without notifying me and we were very confused on where the buses went. I had given them my contact information, along with another form of contact, and we were never told when the bus drivers were taking their breaks. Along with this, at another point in the night the bus drivers drove to purchase food during their shifts with people from our event in the bus. One of the bus drivers was also having a mildly inappropriate conversation on the phone while event members were on the bus.
Great service
Divers were very polite and got us from…
Divers were very polite and got us from one destination to the other without any issues. Great people
Fantastic service.
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