Driver was on time and extremely respectful
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First Charter was so easy to work with! We booked them to transport our wedding guests to/from the hotel and venue and everything went perfectly. They got back to us right away when we had questions a... See more
Driver was courteous and prompt and provided a nice experience
The drivers were super patient with us and took the best care to make sure our trip was enjoyable from beginning to end
Company details
About First Charter Bus Rental - William Penn
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
934 Main Street, 19023, Darby, PA, United States
- 800-774-3135
4.2
Great
75 reviews
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We had a great time
We had a great time! The driver was prompt and very nice. She got us to and from our location very safely. I would definitely rent again.
March 9, 2020
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Only 5 busses initially arrived out of…
Only 5 busses initially arrived out of 6 and the 6th had the emergency exit alarm beeping the whole ride. The busses also were late to pick up at the end of the event and would not answer any phone calls.
February 17, 2020
Unprompted review
Reply from First Charter Bus Rental - William Penn
I'm sorry you had this experience and I assure you that this is not typical. My name is Tammy and I run the Charter Center in the Eastern United States. Will you please reach out to me? I would like to understand more so I can take corrective action and work to make your situation right.
Thanks,
Tammy Ward
Charter Center Manager
Tammy.Ward@firstgroup.com
732-280-4927
Absolutely amazing service from start…
Absolutely amazing service from start to finish!!!! Annex, Nina, Shirley and Stacey were top notch and professional drivers! Thank you for bringing cheer and joy to our season! Highly recommend!
December 20, 2019
Unprompted review
Arrived on time professional
December 20, 2019
Unprompted review
Annex and Ezekiel were absolutely…
Annex and Ezekiel were absolutely wonderful drivers and so easy to work with! The reservation center was awesome as well. Great experience start to finish. Thank you so much!
December 7, 2019
Unprompted review
The drivers were all excellent
The drivers were all excellent, patient and understanding. Great experience
December 2, 2019
Unprompted review
The parents and the teaching staff were…
The parents and the teaching staff were well pleased with the transportation service provided by First Charter. The trip to the circus was a success and in the future we'll use First Charter.
November 22, 2019
Unprompted review
The driver was awesome
The driver was awesome! Polite, friendly, and was a great driver! Everyone was comfortable and said it was a great bus ride, not even bumpy!
November 4, 2019
Unprompted review
The driver was excellent but the bus…
The driver was excellent but the bus was out dated with no way to have a radio or iPod connected to it! I just think you should give people the option
November 4, 2019
Unprompted review
On Time and nice Driver
October 28, 2019
Unprompted review
Reply from First Charter Bus Rental - William Penn
Thanks for the feedback and for your trust!
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