As always we had a wonderful experience! They are always on time and sometimes even early! The drivers are friendly and professional and always happy to help. In short, I absolutely recommend and... See more
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At first I talked to a person who didn’t understand my reservation. She got it all wrong. I called and got someone much more competent the second time. I called several further times to ensure they... See more
Communication with the company was very easy. We had to make some last minute changes and ya'll were very accomodating. Would definitely reccomend to another fraternity.
The promness of your response. Everything was done in a professional manner! Thanks
Company details
About First Charter Bus Rental - Zachary
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
4922 Rankin Street, 70791, Zachary, LA, United States
- 800-204-4362
4.1
Great
15 reviews
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Wonderful experience!
As always we had a wonderful experience! They are always on time and sometimes even early! The drivers are friendly and professional and always happy to help.
In short, I absolutely recommend and we will definitely be using them for our school trips again in the future!
December 17, 2025
The busses were an hour late
The busses were an hour late. We called when they were supposed to arrive and were told then that they would be there in 20 minutes. They finally arrived an hour after our planned departure time. Then on the return trip the busses were supposed to arrive at 10:00 for a 10:30 departure. One bus was there on time while the other arrived at 10:30.
July 9, 2025
Great Driver
The driver made the experience the best, he was friendly and knew where exactly to go.
June 3, 2025
Great
Great. It was nice using your services for our students' field trip. Thank you and have a great day.
May 25, 2025
Communication with the company was very…
Communication with the company was very easy. We had to make some last minute changes and ya'll were very accomodating. Would definitely reccomend to another fraternity.
April 1, 2025
First class service
The promness of your response. Everything was done in a professional manner! Thanks
October 22, 2024
Communication could be better but I will work with y’all again.
At first I talked to a person who didn’t understand my reservation. She got it all wrong. I called and got someone much more competent the second time. I called several further times to ensure they would have the 6 bus drivers reach out to the directors they were picking up. They didn’t - they called me which didn’t help at all. I had to stop and reach out to the directors myself and help them locate each other. I tried. It worked out -but I wish they would read the instructions and details of the charters.
February 4, 2023
Our bus driver, Cliff was fantastic
Our bus driver, Cliff was fantastic! Professional and communicated with us on numerous occasions about Pick up and Drop off times. The office staff were helpful with all our questions. We have been using them for over 10 years.
August 5, 2022
Great job
We had the same driver as last time and she is fantastic. So nice and accommodating.
November 19, 2021
First Student showed up two hours late…
First Student showed up two hours late for a school field trip. Really ruined the day.
November 10, 2021
Unprompted review
Buses were on time and I loved that…
Buses were on time and I loved that they stayed at the event, but they weren’t ready to leave when we were. Also my bus contact that was there at the beginning wasn’t there at the end. The rain was also a problem (which I know is out of everyone’s control) but they wouldn’t get in line which we needed them to do to account for everyone. Overall great though
November 25, 2019
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great service!
We had an amazing experience with First Charter Bus Rental. Our drivers were on time, courteous, and patient with our entire group. We could not have asked for a better experience. Thank you!
October 28, 2019
Unprompted review
Reply from First Charter Bus Rental - Zachary
We have great drivers and are glad you noticed. Thanks for taking time to leave feedback and for trusting us!
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