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1st Choice Chimney LLC Reviews 

279
•
TrustScore 5 out of 5

4.8

Restaurants & Bars
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Rated 5 out of 5 stars

We could never get another fireplace shop where we bought the gas unit to return calls as they said they do not have repair men working in the summer. Found 1st Chimney on the internet, called, set... See more

Rated 5 out of 5 stars

The technician was on time, friendly, showed me different options at different price points online, instructed me on the best use and maintenance of my fireplace that was new to me, and went beyond th... See more

Rated 5 out of 5 stars

Upon a NextDoor recommendation we chose this company to service our gas fireplace. Vincent kept me up to date on his arrival time to make sure I wasn't waiting. He did a great job in educating me on... See more

Rated 5 out of 5 stars

1st CC were great to work with. We purchased a Split Oak, vented gas log set with remote on/of with adjustable flame setting, along with installation. The logs arrived and installation was completed... See more

Company details

  1. Restaurants & Bars

Information provided by various external sources

1st Choice Chimney is a premier gas fireplace repair and chimney sweep service in Dallas, and Fort Worth. We help maintain your home in tip-top shape and keep it safe, warm, clean and healthy for you and your family. We are certified in a wide variety of chimney cleaning services including: Chimney Sweep, Chimney Cleaning, Video Chimney and Gas Fireplace Repair, Chimney inspection, Chimney liner installation, Chimney caps, and Chimney crowns, and Dampers. We also do Masonry Construction on Chimney Chases for both building and repair, as well as BBQ Grill Cleaning and Repair.

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4.8

Excellent

TrustScore 5 out of 5

279 reviews

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4.8

All reviews

(279)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Many service providers don’t give you a …

Many service providers don’t give you a specific time for your appointment. I had a 10:00 AM appointment and not a 3-4 hour window like many service providers . My tech was at my door at 10:00. Kudos to Ben, knowledgeable and helpful to address my issues. Very satisfied . Would highly recommend.

December 21, 2017
Unprompted review
Rated 5 out of 5 stars

1st Choice Chimney is a Great Company

1st Choice Chimney is a Great Company. Service was quick & professional with great results. Price varied during negotiations over the phone, but the on site foreman charged us very reasonably.

December 14, 2017
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Honest opinion on chimney problems and did not attempt to pressure a sale for additional maintenance or assessories

December 14, 2017
Unprompted review
Rated 5 out of 5 stars

Very helpful tech named Ben

Very helpful tech named Ben. He attempted several things to repair our gas log unit and nothing helped. The cost for the needed repairs were higher than replacing the unit. He made recommendations as to a brand and type.

December 14, 2017
Unprompted review
Rated 5 out of 5 stars

Called many places to service …

Called many places to service fireplace. Very prompt, professional and honest. Thank you for getting my fireplace back in working order. I would call and use again in the future if necessary.

December 14, 2017
Unprompted review
Rated 5 out of 5 stars

Contacted 1st Choice Chimney after

Contacted 1st Choice Chimney after receiving a quote form my long-term Plano service providers. Instead of having to be parts with a total invoice of $700+, Eric @ 1st Choice discovered the unit had dust on it which kept the unit from operating properly. A savings of over $400!! Cannot say enough regarding Eric's honesty and professionalism!

December 12, 2017
Unprompted review

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