Delivery from Colin was great, faultless. I was kept up to date with times for delivery. Improvements could be made elsewhere with a more accurate stock level though as i ordered next day and receiv... See more
Company replied
Location
Switch locationBagnall Street, Eagle Industrial Estate, DY4 7BS West Bromwich, Great Bridge, GB
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Colin was our delivery driver this morning, he rang 25 mins before his arrival on site as promised and was very helpful throughout the delivery, first class work from him. My only issue is that we w... See more
Company replied
Excellent service. Our delivery driver Colin was great. We had a few issues with a busy site/ dodgy forklift and Colin was very helpful and accommodating on delivery. 10/10
Company replied
Colin delivery driver was bang on time nice pad and efficient happy to keep using first fence
Company replied
Company details
Written by the company
First Fence was established in 2010 and has fast become one of the front-runners of today's UK fencing industry. We manufacture and supply a wide range of Security and Temporary Fencing, as well as Traffic Management and Access solutions on both a national and international scale. To enable greater manufacturing facilities with a large office space, our Head Office in Swadlincote, South Derbyshire was formed. With further success came the development of our Regional Depots in Bristol, Tipton, Glasgow, Essex and Nottingham. All of our depots offer vast stock holding and great transport links, therefore minimising the travelling distance to deliveries. This teamed with our efficient vehicles and route planning software help to ensure we are operating an efficient delivery service and continuing to grow as a company.
Contact info
Bagnall Street, Eagle Industrial Estate, DY4 7BS, West Bromwich, Great Bridge, United Kingdom
- 0121 306 0716
4.6
Excellent
30 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Mesh sheet delivered by Colin
Mesh sheet delivered by Colin. Very professional and personable gentleman. Telephoned beforehand so we knew he was on his way.
May 25, 2023
Unprompted review
Reply from First Fence Ltd - Tipton
Hello Chris,
Thank you for taking the time to leave your positive review. We are pleased that you experienced a five-star service from our driver Colin. Here at First Fence, we strive to provide an excellent customer service and top-quality products. We hope we can be of assistance with any future fencing requirements you may have.
Kind regards
The First Fence Team
Delivery to Rail Yard
Morning first and foremost I have used Firstfence over the years and always had great results
But I have noticed a there head and shoulders approach to customer service of late in particular the Driver Colin nothing is to much trouble courtesy empathy to his surroundings and the clarity and communication
Colin thank you and your young lady in the office truly a wonderful pleasure to work with you
May 24, 2023
Unprompted review
Reply from First Fence Ltd - Tipton
Hello Trev,
Thank you for your positive review. We are pleased that you experienced a five-star service from our team. We will make sure your lovely comments are passed on. Here at First Fence, we strive to provide an excellent service from the initial enquiry right through to our speedy delivery service. We would love to assist with any future fencing requirements you may have.
Kind regards
The First Fence Team
Colin from Tipton
Colin the driver sorted out our replacement gate. Polite and efficient. He would make someone a lovely partner. Good service thank you.
May 22, 2023
Unprompted review
Reply from First Fence Ltd - Tipton
Hello Clive,
Thank you for taking the time to leave your positive review. We are pleased that you experienced a five-star service from Colin. We will make sure your lovely comments are passed on. Here at First Fence, we strive to provide an excellent customer service and top-quality products. We hope we can be of assistance with any future fencing requirements you may have.
Kind regards
The First Fence Team
Colin 5*
Colin kept us up to date with delivery and was extremely friendly and helpful. A credit to the company
May 5, 2023
Unprompted review
Reply from First Fence Ltd - Tipton
Good morning Charlotte,
Thank you for your positive review. We are pleased that you experienced a five-star service and found our driver Colin to be very helpful. We agree, Colin is a credit to our company. Here at First Fence, we strive to provide an excellent service from the initial enquiry right through to our speedy delivery service. We would love to assist with any future fencing requirements you may have.
Kind regards
The First Fence Team
Colin delivery driver was bang on time…
Colin delivery driver was bang on time nice pad and efficient happy to keep using first fence
April 28, 2023
Unprompted review
Reply from First Fence Ltd - Tipton
Hello,
Thank you for your positive review. We appreciate you taking the time to share your praise. We are incredibly pleased you found our driver Colin to be helpful and efficient. Here at First Fence, it’s important to us that all our customers experience a helpful and efficient service. We would love to be of assistance with any future fencing requirements you may have.
Kind regards
The First Fence Team
Colin was great very helpful and took…
Colin was great very helpful and took care of everything quickly and easily
April 27, 2023
Unprompted review
Reply from First Fence Ltd - Tipton
Good morning Jack,
Thank you for your positive review. We are pleased that you experienced a five-star service and found our driver Colin to be very helpful. Here at First Fence, we strive to provide an excellent service from the initial enquiry right through to our speedy delivery service. We would love to assist with any future fencing requirements you may have.
Kind regards
The First Fence Team
The driver Colin was really helpful…
The driver Colin was really helpful yesterday when he dropped off the additional fence post at our Birkenhead site.
April 24, 2023
Unprompted review
Reply from First Fence Ltd - Tipton
Good Morning,
Thank you for taking the time to leave your five-star review. We are incredibly pleased you experienced a helpful service from Colin. We will make sure your lovely comments are passed on. Here at First Fence, we aim to provide a five-star service from the initial enquiry, right through to the speedy delivery. We would love to be of assistance with any future fencing requirements you may have.
Kind regards
The First Fence Team
The delivery driver who was called…
The delivery driver who was called Colin was very polite and helpful
April 19, 2023
Unprompted review
Reply from First Fence Ltd - Tipton
Good morning Mark,
Thank you for your five-star review. We are incredibly pleased that you found Colin to be polite and helpful. We will make sure your lovely comments are passed on. Here at First Fence, we aim to provide a five-star service to all of our customers. We would love to be of assistance with any future fencing requirements you may have.
Kind regards
The First Fence Team
Colin was very helpful and polite
Colin was very helpful and polite, credit to the company brand.
April 13, 2023
Unprompted review
Reply from First Fence Ltd - Tipton
Good morning Mick
Thank you for taking the time to leave your positive review. We are incredibly proud that you had a five-star service from Colin. We agree, he is a credit to our organisation, and we will make sure your comments are passed on. Here at First Fence, we strive to go the extra mile for all our customers. We are glad that this was the case for you and hope we can be of assistance again with any future fencing requirements you may have.
Kind regards
The First Fence Team
Driver was Colin.
Driver was Colin.
Very good, polite and on time.
No fuss.
April 6, 2023
Unprompted review
Reply from First Fence Ltd - Tipton
Good morning Oliver,
Thank you for leaving your five-star review. We are extremely pleased that you found our driver Colin to be very good, polite and on time. Here at First Fence, we understand how important it is to deliver your goods in a speedy manner which is why we offer same day delivery and next day delivery to suit your requirements. We are glad that this was the case for you and hope we can assist with any future fencing products you may need.
Kind regards
The First Fence Team
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