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FirstLight Home Care Reviews 2

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TrustScore 3 out of 5

2.9

Home Health Care Service
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Company details

  1. Home Health Care Service
  2. Home Help Service

Information provided by various external sources

FirstLight Home Care is an in-home care agency for seniors & adults - Count on our caregivers to provide the very best care.

Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

I would like to write a performance review, but

I would like to write a performance review, but I’m unable to. After a very promising interview with Mr. Harvey, which he said that he was ready to provide services within the next 48 hours, I received a message from him stating that he would not be able to provide services for my wife (stage 7 dementia) since he had a backlog waiting list of over a month. Apparently the six or seven questions I had concerning clarifications…. CLARIFICATIONS in his contract were unacceptable. Filling in blanks and potential open ended unspecified charges in the contract was also unacceptable. The decision, according to Mr. Harvey was made after consulting with his staff.

October 11, 2024
Unprompted review

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