First of Haul Couriers Reviews 9

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Courier and Delivery Service
  2. Courier Service
  3. Delivery Service
  4. Mailing Service
  5. Shipping Company

Written by the company

Won an item on eBay that's collection only? Need to ship an item that's too large or too heavy for mainstream couriers and their limitations? Look no further, think of me First of Haul! I am an independent courier who offers a personalised and friendly door-to-door direct service, no intermediates or transfers: you're dealing with myself directly, no middlemen, no call centres! I don't pass on work to 3rd parties, I pick up your item and I deliver it myself so it is well looked after. Unlike integrated and even alternative courier networks, I don't apply any weight or dimension limitations (within reason, it still has to fit in the van!) and you will not find your item dumped over a gate or left in an unsecured place or exposed to the elements. I take pride in looking after your goods as if they were my own.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, collected two large and complex Ebay purchases, competitively priced and very speedy courteous service, looking forward to using Adrien's services again.

November 20, 2024
Unprompted review
First of Haul Couriers logo

Reply from First of Haul Couriers

Thank you for your feedback, Dennis. I'm glad you were satisfied with my service and it will be a pleasure to do more deliveries for you in future. All the best

Rated 5 out of 5 stars

Professional, friendly and reliable service

Communication throughout was good. Adrien collected two sofas from Stoke on Trent for us. The furniture store told him that we already had one cushion (which was correct), however Adrien did ring us before leaving to ensure this was correct. His van was clean and the sofas were delivered with care and on time. We found Adrien to be helpful, friendly and professional.

May 14, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic communication all the way…

Fantastic communication all the way through, careful and quick delivery, plus; Adrien is an absolutely lovely chap to boot. Would recommend First of Haul without hesitation.

July 10, 2023
Unprompted review
First of Haul Couriers logo

Reply from First of Haul Couriers

Thank you for your review, Kate. I'm glad you were satisfied with my service, don't hesitate to contact me again in future for anything else you may need delivering.

Rated 5 out of 5 stars

1st class service and highly…

1st class service and highly recommended. Adrien communicates very well and it was a pleasure to work with. He was on-time for the collection of my ride on mower as was delivery. Overall a very professional service at a very competitive rate.

May 23, 2023
Unprompted review
First of Haul Couriers logo

Reply from First of Haul Couriers

Thank you for your review, Doug. I'm glad you were satisfied with my service, don't hesitate to contact me again in future for anything else you may need delivering.

Rated 5 out of 5 stars

Great service

Adrien did a few deliveries for us in London and Oxford. Our furniture was delivered in perfect condition in a timely fashion and our customers were very happy. Communication was excellent, he was very professional and helpful. He kept us up to date at all points of delivery.

December 12, 2022
Unprompted review
First of Haul Couriers logo

Reply from First of Haul Couriers

Thanks for your feedback, Gabie. I'm glad you were satisfied with my service and it will be a pleasure to do more deliveries for you in future.

Rated 5 out of 5 stars

Fantastic Service. I ordered a beautiful hand painted…

I ordered a beautiful hand painted piece of furniture. It was delicate and required careful handling. It arrived well wrapped on time and was delivered to the room it was to occupy.
I was so pleased with the service

October 19, 2022
Unprompted review
First of Haul Couriers logo

Reply from First of Haul Couriers

Thank you for your review, Pauline. My aim is to provide a first class service so I'm glad you were satisfied. The furniture did look stunning in your lovely apartment!

Rated 5 out of 5 stars

Excellent Service

Very reliable and professional service. Adrien was very friendly, helpful on the phone and very prompt.
We were transporting very sensitive items to our customer in London. Everything run smoothly and our customer was very happy. Would highly recommend!!!

March 6, 2023
Unprompted review
First of Haul Couriers logo

Reply from First of Haul Couriers

Thank you for your review, Georgie. I take pride in providing a friendly and professional service so I'm glad you were satisfied! Don't hesitate to contact me again in future should you need anything else to be delivered.

Rated 5 out of 5 stars

Really good communication

Really good communication, good care taken with my items and prompt delivery, all of which, made the process of shipping my items seamless. I would recommend and gladly use again.

March 15, 2023
Unprompted review
First of Haul Couriers logo

Reply from First of Haul Couriers

Thank you for your review, Matthew, much appreciated. I'm glad you were satisfied with my service and don't hesitate to contact me again in future.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look