FirstPoint USA Reviews 1,751

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being welcoming, professional, and supportive, making the entire process feel smooth and stress-free. People highlight the excellent customer service, noting that agents are knowledgeable, responsive, and dedicated to helping individuals achieve their goals. The overall user experience, including trials and presentations, is frequently described as well-structured, informative, and enjoyable, providing valuable insights and opportunities for aspiring athletes. However, some people were dissatisfied with specific coaching interactions, finding one coach to be rude and critical, which negatively impacted their confidence. Additionally, a few female participants felt excluded during mixed-gender trials, as they perceived a lack of opportunities to showcase their skills due to not receiving the ball from male players.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

User experience

Consumers find the user experience to be positive, with many reviewers enjoying the trials and finding them... See more

Service

People report positive experiences with service. Customers consistently praise the professionalism,... See more

Fitness

Users describe positive interactions with fitness, highlighting the fun, challenging, and high-intensity... See more

Customer service

Reviewers consistently express satisfaction with customer service. Customers highlight the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

My son attended a trial at Brunel Sports Ground, and we were thoroughly impressed. The staff were welcoming, and the presentation was both professional and inspiring. The facilities were excellent... See more

Rated 5 out of 5 stars

A Great Opportunity for Aspiring Athletes. I really enjoyed the FirstPoint USA trial. Everything was well organised from start to finish and the environment was positive and competitive the coaches... See more

Rated 5 out of 5 stars

Thoroughly professional throughout - informative presentation and very well run drills. Nice welcome, made to feel at ease. Good balance of positive and negative feedback from Kenny, tough when h... See more

Rated 5 out of 5 stars

What made the experience great is the fact the coaches didn’t make players who are less skilful then others feel left out, the teams where fair and they made sure everyone was respectful towards each... See more


Company details

  1. Faculty of Sports

Written by the company

Our mission is to help every student, student-athlete and US university program benefit from a successful recruiting process. We are the trusted source for support, education and guidance to athletes and their families. That confidence allows us to provide college coaches with access to one of the largest networks of international recruits. We are the “how” and “where” recruiting happens, and, more and more, we are the reason “why.” FirstPoint takes student-athletes where they often can’t take themselves. We work tirelessly to ensure our student-athletes and their families are informed, confident and inspired by the university opportunities we create together. This year alone, we’ve helped thousands of scholarship hopefuls in 34 different sports get to the next level. We know each college commitment will only strengthen our reputation as the leader in athletic recruiting. More importantly, we know it means a student-athlete has found their place to play, and stay, at university.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Scott’s review

Made the short experience we had together very enjoyable and worth while. Everything was explained thoroughly and my questions were all answered. Thank you Scott for all the help!

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

First point USA trials

I had a wonder time at trials and was able to achieve this scholarship and I’m exited to be selected the staff was great and provide clear instructions this help me do better and achieve

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Feedback for First Point USA

I’m pleased to share my feedback on the First Point USA Football Trials that my son, Albert, attended on 10 April 2026.

The session began with a well-structured and informative presentation, which clearly outlined the process and expectations. It was helpful for both players and parents, setting a positive tone for the day.

The practical aspect of the trial was equally impressive. The warm-up and testing sessions were engaging and professionally delivered, allowing players to demonstrate their physical abilities effectively. The position-specific drills were particularly useful, giving participants the chance to showcase their skills in their preferred roles.

The small-sided games were enjoyable and competitive. Albert appreciated the opportunity to play alongside older participants (19+), as it provided valuable exposure and experience against more mature players. However, it would be beneficial to consider organising a separate session specifically for U16 players. At times, it felt like the older players naturally gravitated towards passing among themselves, which limited involvement for the younger participants.

Overall, the trials were well-organised and provided a great experience. With slight adjustments to age grouping, it could be even more inclusive and impactful for younger players. Thank you to the team for a positive and memorable event.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Scholarship Trials

Very informative day , made welcome and hosted in great facilities , the trials was held by a ex pro and worth the journey for that experience alone

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Very fun

Very fun, and a fantastic experience to what playing at a higher level feels like.
The trial was well organised and competitive. I played as a wide midfielder where I showed good pace, made runs in behind, and created chances with crosses. I also tracked back to help defensively and maintained a high work rate throughout. I feel I could improve my decision-making in the final third and be more vocal on the pitch. Overall, it was a great experience and I believe I showed my ability and potential.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

GO FOR IT

The staff operating the trial and the support made was incredible
I truely recommend this programme as this was an experince that I feel privileged to be apart of
This was amazing! Thank you FirstPoint USA Team

April 10, 2026
Unprompted review
Rated 3 out of 5 stars

Boys behaviour not acceptable

The event was late starting. I think if you are going to run drills with both boys and girls, the boys need to be told beforehand to be polite to the girls and I suppose vice versa.
The girls were subjected to snide comments from the boys, which of course is not FirstPoint’s fault but I feel you should be aware

April 10, 2026
Unprompted review
Rated 4 out of 5 stars

Pretty decent trial

Pretty decent trial compared to all the others I’ve done only thing to improve on is more game time as when it came to games it felt rushed and inconsistent with the amount of time played from player to player

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

It was great throughout the session…

It was great throughout the session they did great coaching and helping me and the others to archive something they were very kind as well throughout the session some kids are not well some might be injured or old injury and there understanding is great to let them take breaks whenever they need it and I learned something from that experience and Yh it was brilliant

April 9, 2026
Unprompted review

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