Always something in their contract eliminate their needs to repair the item I’ve called for very disappointed, but they’re the third company I’ve tried and they all do the same thing
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First Premier is a Nationwide Home Warranty company that offers affordable plans to protect your appliances & Major systems in your home. First Premier is also proud to offer a special discount for Healthcare Professionals, First Responders, and Active-Duty/Veteran Military members. Call us today to hear more about our Discounts and Promotions!
Contact info
11229, Brooklyn, NY, United States
- (800) 388-1918
- info@firstpremierhomewarranty.com
- firstpremierhomewarranty.com
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Roger explained it very well and sold…
Roger explained it very well and sold me. Thank you

Reply from First Premier Home Warranty
First Premier has burned bridges with all techs in the area
I have been waiting for a valid tech to be assigned our claim (refrigerator is no longer cooling). It has been 4 weeks now. They keep sending back referral after bad referral stating my claim has been 'assigned'. The first two companies said they no longer do business with First Premier. The other two just never responded. This is the first year using First Premier.
Best Rate Received
Roger worked to get me the Best Rate possible for a Home Warranty.

Reply from First Premier Home Warranty
So far not so good
So far not so good. I just joined & was the told that i had to wait 30 days to make any kind of claim.

Reply from First Premier Home Warranty
The willingness to work on the best…
The willingness to work on the best deal for me.

Reply from First Premier Home Warranty
I'm new to this
I'm new to this, but the person that I talked to was very helpful and courteous. Thank you.

Reply from First Premier Home Warranty
First contact with First Premier
My first contact was with Andrew…I had made a list of questions and he answered all of them very well. My second contact was with Jason Adams. My experience with him was very informative, but more importantly there was no pressure, just good customer service. Hopefully in the next year, I’ll get to become familiar with First Premier and be able to recommend First Premier to friends who have or are planning to relocate to AZ from CA.

Reply from First Premier Home Warranty
Nothing yet
Nothing yet! I haven't got anything from you all. I've requested something to show what im paying for Please @

Reply from First Premier Home Warranty
He was very polite and knowledgeable
He was very polite and knowledgeable, I love his honesty and respect for my needs, all around great personality.

Reply from First Premier Home Warranty
Isaac was patient and knowledgeable…
Isaac was patient and knowledgeable about the policy. He explained it and was helpful in detailing the price structure and service calls.

Reply from First Premier Home Warranty
The lady I spoke to was Awsome she was…
The lady I spoke to was Awsome she was so kind,helpful, we had choice Home Warranty and it took them over a week to get back with us, then Select Home Warranty, we had to to pay there contractor $90.00 for service call then pay the contractor $400.00 for a $50.00 part, igniter, took almost 2 weeks in very.cold temperatures,with babys in the house so we had to buy electric heaters and Select Home Warranty will reimburse us $150.00, and that takes a month or so, and can never speak to a English speaking person, it was overwhelming and so frustrating, So now were with Premier Home Warranty , we haven't had to need them yet, I just hope and pray if and when we do, all goes really good, thank you first premier

Reply from First Premier Home Warranty
Home Warranty
Steve was very clear with his presentation and offered a lower price because I was in a well covered area. I appreciated that.

Reply from First Premier Home Warranty
Very fast sign up and explained details…
Very fast sign up and explained details 2 months free add on !

Reply from First Premier Home Warranty
The representative
The representative was nice and he explained everything to where i could understand and the price was in my budget. Thank you

Reply from First Premier Home Warranty
Andrew made sure that all my needs were…
Andrew made sure that all my needs were covered at the best premium.

Reply from First Premier Home Warranty
On hold for 49 minutes trying to start…
On hold for 49 minutes trying to start a claim . Was cut off without speaking to anyone. Had to start the procedure all over again either the same amount of wait time. Totally unacceptable wait time to make a claim.
Quick
Well, the guy talked to. He was the best talker but he did help me out. He did explain things but he was a fast talker. He’s a good sales person you got so he made my conversation funny but like I said, he was a fast talker.

Reply from First Premier Home Warranty
Excellent customer service skills

Reply from First Premier Home Warranty
I'm surprised after I bought your…
I'm surprised after I bought your product.Nobody has contacted me

Reply from First Premier Home Warranty
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