While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

THANK YOU GUYS! Firstratelogistics was recommended by a friend. They surpassed all my expectations. I highly recommend them!!! These guys are incredibly considerate in the way they handle your bel... See more

Rated 5 out of 5 stars

Amazing service from Alan and Dale. Well equipped to transport anything and everything safely, they had extra protection blankets and foam for some things we didn’t have covers for. Super effici... See more

Rated 5 out of 5 stars

Alan kept us updated on his arrival time at all times due to the roads been very busy. They were very friendly, helpful and proffessional. The loading and unloading was done with care and very quick... See more

Rated 5 out of 5 stars

Phil and Alan have just dropped off a delivery for me and I couldn't recommend them more highly. Communication was brilliant, they arrived exactly when they said they would, went above and beyond help... See more

Company details

  1. Courier and Delivery Service
  2. Logistics Service

Written by the company

First Rate Logistics serves commercial businesses logistics needs from delivering kitchens and bedrooms and high end appliances for some high end companies as well as private logistics needs from house moves and furniture collections. No job is too big or too small. We travel all round the UK and use 2 man delivery teams .


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

100% Recommended

THANK YOU GUYS!
Firstratelogistics was recommended by a friend. They surpassed all my expectations. I highly recommend them!!!
These guys are incredibly considerate in the way they handle your belongings. They are friendly, kind, considerate, efficient and very neat. They keep in contact and keep to timescales.
I've already booked them again to move my things out of sorage.

February 25, 2025
Unprompted review
Rated 5 out of 5 stars

Above and beyond

Phil and his team went above and beyond to get us moved out in time, they worked incredibly hard and were very professional.

Their price was the most competitive I found and we are so happy we chose First Rate Logistics.

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

Made my home move so much easier

Alan and his team made my home move so much easier. The communication was great since the first call.

They arrived took the furniture down, moved the furniture to the new house without any fuss. Put the items back together that had been taken apart and left everything where we asked them too and we’re done in the time they said they would be done it.

Definitely recommend this service!

July 11, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent, professional service

Alan and his colleague went above and beyond - the large oak table they fetched from the auction house for us was larger than anticipated, but they kept calm while I didn't, and removed and replaced a door, perfectly. We couldn't be happier with their excellent, professional service and warmly recommend Firstratelogistics.

August 27, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Alan and his team are helpful, reliable and honest. I've used them several times now, nothing is too much trouble and no job is too big or too small.

August 25, 2024
Unprompted review
Rated 5 out of 5 stars

House move

House move

Excellent and reasonably priced service. The team on the day worked their socks off and were so polite and helpful.

Thank you and highly recommended.

August 7, 2024
Unprompted review
Rated 5 out of 5 stars

House move

I used First Rate Logistics for house move. Great price, great effort. No damage to my furniture or the properties either end. Would definitely use again and will definitely recommend.

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Reasonably priced, efficient , punctual and helpful bunch of guys. Such a breeze to deal with and would highly recommend them.

April 24, 2024
Unprompted review
Rated 5 out of 5 stars

Awesome hassle free move

Alan kept us updated on his arrival time at all times due to the roads been very busy. They were very friendly, helpful and proffessional. The loading and unloading was done with care and very quickly. There charge rates are excellent and could not be matched by anyone near me.
Overall, all i can say is that i will be using Alan and his team again, purely because of his commitment and proffessionalism towards his customers. Thank you Alan, and keep it up. Well recommended

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

House move

First rate helped us move from Wantage to Bristol. Very friendly team which put us at ease and did a very reasonable quote for the move.

They were quick, reliable and very experienced. Had no damage to any of our items and made the move a very relaxed experience.

Would 100% recommend first rate.

January 22, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend, came back to me straight away and were really flexible with my needs and great value. Thankyou!

November 24, 2023
Unprompted review
Firstratelogistics logo

Reply from Firstratelogistics

Thanks for the positive review

Rated 5 out of 5 stars

Excellent service.

Excellent service.. they did over and above . And made our house move a lovely process.. highly recommended service

November 17, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look