Had problems setting up the eSIM as it wouldn't connect to a network. AI bot chat was pretty good, but it wasn't able to resolve my issue. I was transferred to a real person - Julia - who was able to... See more
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At Firsty, we believe mobile data should be fair, easy, and accessible for everyone. Our global eSIM automatically connects you to the best available network in over 160 countries – no need to switch eSIMs or buy expensive bundles. With Firsty Free, you get a basic data connection at no cost. Need faster speeds? Upgrade for high-speed internet starting at just €1.00/day. No contracts, no hidden fees – just seamless global connectivity. Your phone number stays the same, and your data never expires. Stay connected anywhere, anytime.
Contact info
S' Gravenhekje 1, 1011 TG, Amsterdam, Netherlands
- support@firsty.app
- firsty.app
Replied to 40% of negative reviews
Typically replies within 1 week
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Easy Peasy Balkan Connection with Firsty's eSIM
Was preparing for a trip through the Balkans and my roaming prices were sky high, but once I found Firsty everything was more manageable and I didn't have to worry about providers or getting an esim for each country separately.
User-friendly app
User-friendly app. I especially like the flexibility in data package.
Free version is actually quite fast
Free version is actually quite fast. Very helpful for a student like me.
First rate customer service
First rate customer service. app was really easy to set up.
GO FIRSTY
Just started using firsty. Amsterdam was the city I used it in. Might I say no issues. Easy to use. Some other esims gave me issues but not this one.
I think I would use this again. eSim of the year.
Good luck other companies trying to keep up. Another successful start-up. Yay firsty.
The app worked perfectly and the eSIM…
The app worked perfectly and the eSIM was easy to set up and use.
The mobile network also had great coverage. Highly rated.
Tested the Connection in the Desert
I have tested this in the deserts of Abu Dhabi, and the connection was still very fast. Firsty is way better than any other e-sim providers I have tested!
Easy set-up and great customer service…
Easy set-up and great customer service for any additional questions you may have!
Cigoku
When I needed to connect, it was just a simple switch while abroad. Excellent work. Thank you.
Easy to use and cheap
I have been using Firsty for some…
I have been using Firsty for some months now, while I travel, and have to admit it is a breeze to be confident I am able to use data while roaming, and not needing life-support for the bill shock. it is transparant, the pause button is lovely. When I am in no need, I can save money, pausing the service. recommend it to friends and family who travel overseas, and they love it.
Now also has calling
I was very happy with the experience
I was very happy with the experience. It helps me connect to the world when i am travelling.
Reliable data Canada !!
I liked very much. Tks
Fantastic
We used Firsty while traveling through Canada, from the busy streets of Toronto to the mountains in Banff, and it worked flawlessly everywhere. The connection was stable and fast, even in more remote areas.
No SIM card hassles, no surprise costs. Just instant access to mobile data when I needed it. Firsty made it super easy to stay connected on the go. Definitely a must-have for anyone visiting Canada!
Tks once more
The ability to watch an ad and get free…
The ability to watch an ad and get free mobile data is really cool
Such an amazing app for people who love travelling
Such an amazing app for people who enjoy traveling because of its amazing esim and its features. All the plans are very cheap and there's even a free option which is fabulous. Even when you encounter problems, the customer service support is so patient and helps you every step of the way. Mary and Julia are amazing customer service representatives so I would I like to give a shout-out to them. Overall fantastic app and will continue to use it for years to come.
The customer service is so helpful
The customer service is so helpful
There's not much to say
There's not much to say: it's free, it lets you roam around the world and text friends and family without much hassle. 256 Kbit don't seem much, but it's definitely enough for most messaging apps and navigation. Perfect as a backup in case of emergency. Will definitely evaluate buying credits whenever I'll happen to travel outside the EU!
Heads up to Julia for the moral support in setting the eSIM up (the first time it didn't activate correctly, but don't despair, delete, readd and pronto, you got the 'net!)
Great
Been using Firsty for over a year now for various travels, they've never let me down. I've used the free version a lot, and also a good few days of First Class, across Asia and Europe. I've had a couple of dropouts with the SIM, but their support staff are great and got me back online in 5 mins.
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