Firtreepetcrematorium Reviews 3

TrustScore 4 out of 5

4.0

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4.0

Great

TrustScore 4 out of 5

3 reviews

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Rated 5 out of 5 stars

I have used Firtree before and so when…

I have used Firtree before and so when I lost my best buddy a few weeks ago suddenly, I called Amanda and Lucy, who yet again with the most compassion and understanding went above and beyond. They called the vet and collected him, kept in touch with me at all times and were also on the end of the phone to support me. I can’t thank them enough for what they have done for me, such a painful thing to go through and delivered him home with the most treasured keepsakes…

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service professional and efficient.

My dear little Shih Tzu cookie went over rainbow bridge on Thursday I spoke to Lucy and she sorted out her collection speedy and efficiently she was cremated and brought back to us the next day by Robert in a little box with her name engraved a lock of her hair and a paw print in clay, Lucy and rob made the difficult time more bearable and professional an excellent service one that I would use again when the time comes. Thank you.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely Pet Cremation Service.

I have used Firtree Pet Crematorium before and sadly I needed their services again after my Kerry Blue Lola very unexpectedly passed away on the 15/4/2025. Losing a pet is always traumatic and deeply upsetting. Lucy and Rob did everything possible to make the procedure as easy as it possibly could be. Rob picked up Lola at around 8:15pm on Tuesday, from home, and returned the following Thursday at midday with her ashes, paw print and a lock of her hair in a beautiful little box with her name engraved on a brass plaque. I can't thank them enough for their help. I just couldn't bear the thought of leaving Lola at the Vet, wanting a dignified end to her beautiful life. She will be sadly missed by all her family including her brothers Bear and Teddy.

Very highly recommend indeed.

April 15, 2025
Unprompted review

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