It is now the fifth business day. Shipping has not updated or anything received by an post. This is absolutely ridiculous. Worst fishing company I have ever dealt with if this reel does in fact come... See more
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See what reviewers are saying
Poor experience overall, huge delays, delivery went to wrong place, arrives in tattered packaging weeks later and snapped in 2. No response from customer service except will review as quickly as pos... See more
Delivery was probably robbed, still waiting on a refund 26 days later picture small circles and your the one chasing up through various postal services plus 20+ emails this effort will drag out, don't... See more
Ordered two Ultimate fishing chairs last Wednesday (26th May). I was a little concerned that they'd sent them separate and given me two tracking numbers .... I had no reason to be, both arrived today... See more
2.3
Poor
26 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 1 week
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Stay away!!!!! You've been warned.
On 20 April I placed 2 large orders with Fishdeal.ie. Order ID: 2895320 and 2896388.
2 Weeks later I had still not received my orders nor did I receive any updates regarding shipping so I reached out to Fishdeal who came back and advised that my orders were flagged as fraud and even though they gladly took my money they stated that the had been waiting on me to reach out to them before shipping, after back and forth they then decided to send the orders. So I wait and on the 13th of May I eventually receive my order, very badly packaged and notice that several expensive items are missing, I reach out to them again and that's when they start completely ignoring me up to this point their only response have been that they can't see my items on the order after sending them the invoice from them with the items clearly on it as per my payment.
April 20, 2025
Unprompted review
Reply from fishdeal.ie
Hi,
We’re very sorry to hear about the issues you experienced with your orders. We understand your frustration regarding the delay, missing items, and packaging concerns. Our team did their best to handle the situation, including investigating the flagged payments and preparing your orders, but we regret that our communication did not meet your expectations. We take feedback like this seriously and are reviewing our processes to improve both order handling and customer support.
Kind regards,
Team Fishdeal
I ordered a rod and a few other items
I ordered a rod and a few other items, the rod was damaged in transit as you could see the box was damaged. They replaced it no problem at all, the other items were perfect and their customer service was excellent, fast response to my emails and I think they have the best prices out there !
About to order from them again today, I need some waders as my current ones are leaking so can update after that too.
March 3, 2025
Unprompted review
Excellent company
I have ordered several times form fishdeal.ie and have found them to be excellent to deal with . Customer care has helped me with two of my orders .
February 27, 2025
Unprompted review
Burnt little toe. ..
Bought alpenheat socks....was very careful with the instructions re charging and changing fully as per instructions before using... finally with the cold weather tried for the first time yesterday .. and great ..today after use , due to an ingrown toenail I soaked my feet as per doctors orders. .burn on my left little toe ... could only be from the sock ..not sure about how or the technicalities, took photos and sent brief notes to fishdeal .. obviously just have to wait for reply. Unfortunately must have deleted confirmation email of order. ..I oftenbin lots of mail to keep from overload, I'm old school and but if a technophobe. ..
Anyway I'll keep you posted re outcome...but for sore my punky toes been burnt, skin raw and peeling slughtly ... obviously won't use again.... shame as I have Raynaud's phenomenon and it was a great help if only for two days ..but can't risk frying my toes....
November 28, 2024
Unprompted review
TO FLEE
package received explodes, fishing rod damaged, protection broken, CUSTOMER SERVICE NON-EXISTENT, TO FLEE
August 12, 2024
Unprompted review
I received a damaged fishing rod
I received a damaged fishing rod. The company are from Netherlands. Waited 2 weeks for the order and received it damaged. It left their warehouse in this condition. Told me to go and get it repaired which is a joke. Will only refund me if it is returned at my expense. At first they said they would collect it but failed to do so. AVOID THIS COMPANY AT ALL COST.
June 27, 2024
Unprompted review
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