Fisher Investments Reviews 

159
TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the company's persistent, unwanted contact and high-pressure sales tactics. They often felt the company did not accept 'no' for an answer, and found the pricing structure to be very high and expensive. Some people were dissatisfied with the staff, describing them as unprofessional, arrogant, or difficult to deal with, noting poor communication and unresponsiveness in customer service. Conversely, a small portion of people felt satisfied with the staff, praising their professionalism, helpfulness, and the quality of service received.

What people talk about most

Customer communications

Users describe negative interactions with contact, frequently reporting unwanted and persistent calls and... See more

Staff

Clients share ambiguous opinions on staff, with some praising professionalism and helpfulness, noting that... See more

Service

People report ambiguous experiences with service, with some customers expressing satisfaction with their... See more

Customer service

Customers had ambiguous experiences with customer service, with many reviewers reporting poor communication,... See more

Price

Reviewers express significant dissatisfaction with the pricing structure, citing astronomically high fees... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I was referred to them by a friend who did not do business with them, but thought about it. So I followed up and my experience was bizarre. Just even trying to get past the front desk girl was like a... See more

Company replied

Rated 2 out of 5 stars

I have been making my own investment decisions for many years and have built up a mid-six-figure fortune as a result. I have been in sporadic contact with Fisher Investments for several years, but... See more

Company replied

Rated 2 out of 5 stars

They pitch "active management" but really just place your money in the market and let it go while taking a fee. We just recently signed with them, the transfers happened and they immediately placed t... See more

Rated 2 out of 5 stars

My dad has his pension invested with Fisher. He took financial advice from another company about inheritance tax. For a specific (but complicated) reason he was advised to give my brothers and I a spe... See more


Company details

Written by the company

Founded in 1979, Fisher Investments is an independent investment adviser serving both individual and institutional investors.


Contact info

2.0

Poor

TrustScore 2 out of 5

159 reviews

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2.0

All reviews

(159)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Scott Duff was very helpful

Scott contacted me after I downloaded an article from the Fisher Investment website. I have had 2 calls with Scott Duff. Scott was very knowledgeable and provided answers to all my questions to help me make my pension investment decision. Scott did not give a sales pitch but provided the data I required. Although I decided to manage my pension myself for the moment, if my circumstances change I will definitely engage with Scott again.

November 30, 2023
Unprompted review
Fisher Investments logo

Reply from Fisher Investments

Thank you for your comments and for taking the time to learn about our services. We are glad you found the conversations with Scott helpful. We wish you and your family a safe and happy holiday season.

Rated 1 out of 5 stars

We are Happy now.

Happy now we are no longer with Fisher!!

October 13, 2023
Unprompted review
Fisher Investments logo

Reply from Fisher Investments

Dear Mr. Purnell,

We regret you were not satisfied with your experience with us. If you would like to speak further with a Senior Client Services Manager about your comments, please contact us at onlinefeedback[AT]fi.com.

Thank you for having been a valued client and we sincerely wish you the best.

Rated 5 out of 5 stars

Happily enjoying the Fisher Investments journey

I invested my SIPP and ISA funds in Jan 2016 when I retired and this was all of my 'third leg of the financial stability in retirement stool'; the others being rental property and private and state pensions. I have never looked back and am delighted with Fisher while I travelled widely and followed my motor racing interests round the world. I trusted Fisher and am so pleased I did, despite a c.20% fall back at one point. In less than 7 years, growth has on average been double digit each year. I'd never have achieved that myself, so why try? Why micro-manage? Why expect short term gains when this is for the longer haul? Support, with quarterly Counsellor calls, seminars and frequently published articles, communications are genuinely superb.

October 3, 2023
Unprompted review
Fisher Investments logo

Reply from Fisher Investments

Dear Russell,

Thank you for being a valued client and for your continued confidence in us.

Rated 1 out of 5 stars

Fisher Investments

It has been a little over two years and I have lost $180,000 on one account and about as much in an account I moved. They got everything wrong. Inflation was temporary and it proved not to be. Interest rates would drop and they didn’t. I remember one of their gurus saying the UK-RU war would be insignificant to the global economy as they only represented 2% of global GDP. They forgot oil and grain and the impact of western involvement in the war. I’m a 77 year old. They over-weighted my equity portfolio in tech stocks that tanked. They also stayed with Chinese tech stocks long after everyone raised questions about the Chinese regulatory environment. On top of that they tried to convince me that ESG was best practice in stock selection. Ken Fisher is a legend, only in his own mind.

September 19, 2023
Unprompted review
Fisher Investments logo

Reply from Fisher Investments

Dear Mr. Bastian,

As we have expressed to you in our recent conversations, we’re sorry you were not satisfied with your experience with us and we wish we had been able to work with you over a more meaningful period of time.

While we understand periods of negative market volatility are difficult, no money manager’s forecasts—including ours—are correct all of the time. Thus, we believe it’s often best to evaluate a money manager’s ability over longer periods. Fisher Investments’ long-term, verified performance history demonstrates we have been able to successfully navigate many different market cycles for our clients over time.

If you would like to speak with us further regarding your comments, please contact us at onlinefeedback[AT]fi.com. Thank you and we wish you and your family all the best.

Rated 3 out of 5 stars

I was invested with Fishers for 7…

I was invested with Fishers for 7 years, and to be fair I did OK but not better than the SP500 average.
What I did not like is the administrations lack of transparency on fees, it took me 4 months to get the full discloser on how much I was paying. You do not only pay Fishers, you also pay in my Raymond James and Curtis Bank, but you cannot see year by year how much is coming out of your account. I have left Fishers, when I told them I was leaving the dragged out the transfer process continually stalling and trying to change my mind. Fisher have offered and apology but what they say is not true it took 4 months to get a clear written statement of the fee's.

July 25, 2023
Unprompted review
Fisher Investments logo

Reply from Fisher Investments

Dear Mr. Hall,

Thank you for your comments. We regret you were not satisfied with your experience with us.

We are always upfront and transparent about our fee structure. We take time to thoroughly explain our fees to clients verbally at the onset of the relationship and in writing through our Agreement and related materials. Clients can also request a written total of all fees that apply to their account at any time.

If you would like to speak directly with a Senior Client Services Manager about your comments, please contact us at onlinefeedback[AT]fi.com. Thank you for having been our valued client. We wish you all the best.

Rated 4 out of 5 stars

Great client service and weekly client communication

These guys charge a little more (about .3%) because they have tons of their own analysts--one of which, Ricardo, is assigned to me. Even though we have one of their smallest portfolios we receive stellar service, quarterly client dinners, and updates, and they LISTEN to us. We collaborate as a team together, and we've learned a lot. Bottom line, they've returned between + .9% to 1.2% above their competitors for decades.

August 22, 2023
Unprompted review
Rated 5 out of 5 stars

I've had a great experience with Fisher…

I've had a great experience with Fisher Investments - one hundred percent equities, and they have outperformed the smaller tracker funds I have. It is obvious why, stock selection; they can buy the key drivers of an index and not the chaff. Look at the NASDAQ, with the whole index, it is still down 14%, where as my funds with Fisher are up 8%.

June 30, 2023
Unprompted review
Rated 5 out of 5 stars

I have been with Fisher for 5 years

I have been with Fisher for 5 years, and have been extremely happy with how they have managed my portfolio. I am able to connect with my Investment Counselor at any time with questions or concerns. She is smart, experienced and empathetic. I also appreciate their ongoing seminars (both in person and online) to help better educate us as to what Fisher is doing and why. You cannot blame a company for a turbulent stock market. I do believe that they try to get the best return they can for all of their clients.

May 15, 2023
Unprompted review
Rated 1 out of 5 stars

stay clear of Fisher’s marketing machine

I did about six months due diligence on Fisher Investments prior to giving them about $800,000. Long story short they never really delivered on being a defensive company and preventing the losses. I had after a year and a half I stop pulling out any money to live off of in order to try to rebuild my base. They do have very high charges and their claim that they only do better when their customer does better is a complete joke as you’re losing money they continue to hit you with extremely high charges on. I returned my investment portfolio to Fidelity whose charges are about half of what Fisher . I’m very pleased now that I am with Fidelity, and I strongly warn you do not go down the Fisher path. You will be very sorry.

April 18, 2023
Unprompted review
Fisher Investments logo

Reply from Fisher Investments

Dear Mr. Colasurdo,

Thank you for speaking with our management team. We take client feedback seriously and are sorry we couldn’t work with you over a more meaningful time period or come to an agreement after our conversations to address your concerns. We appreciate the opportunity to have worked with you and wish you and your family the best.

Rated 1 out of 5 stars

I don’t recommend Fisher investment at…

I don’t recommend Fisher investment at all. From Fidelity investment I switch to Fisher investment, within six weeks of managing my portfolio I lost $35K. I decided to switch back to Fidelity and it’s starting to gain back again. And the worst part is that they messaged me that I owed Fisher $900 for mismanaging my portfolio. This is the worst decision I ever made to switching to fisher investment. Don’t listen to their commercial, everything is a lies.

February 15, 2023
Unprompted review
Rated 1 out of 5 stars

Taking the plunge as the market collapses.

In a background of Fed warnings of rate increases, war in Ukraine. a stock market with very high P/E ratios and a market that had begun its collapse, Fisher put me into a high priced, high risk portfolio with a 20 year time horizon. I am 83 years old. They also couldn't or wouldn't acknowledge that it was a bear market even into last summer. I took my accounts out of Fisher at the end of the year. I think Fisher should change its slogan to "We do better when our clients do better and when our clients do worse we do ok".

March 15, 2022
Rated 1 out of 5 stars

I lost $360,000 during 2021 to 2022

I lost $360,000 during 2021 to Aug 2022. I kept asking and telling them please lets sit on cash wait for the market.. NO THEY SAID. We feel it will increase and come back 10% at the end of 2022.. That never happened. I sold everything and QUIT FISHER

February 15, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible performance

Terrible performance. Completely mis-read the market and didn't react to anything. They make money if you keep your money with them. I put money with them and Fidelity. Fisher sat and did almost no adjusting in my portfolio all of 2021. Needless to say I am significantly down with them. Fidelity worked hard at moving my assets around. Still down but nowhere near Fishers head in the sand approach

December 19, 2022
Unprompted review
Rated 1 out of 5 stars

Total ripoff investment management…

Total ripoff investment management company.
Lousy Returns. High Fees. They make it very hard for their clients to find out what their returns and even their account balances are. Like others have stated, their only expertise is in aggressive advertising, NOT investing. Once they have your money, you are doomed. I got conned. Don't make the same mistake. RUN--DO NOT WALK--AWAY FROM THIS COMPANY. Also, DO NOT trust SmartAsset's glowing assessment of Fisher investments. They are even more untrustworthy than Fisher.

August 26, 2022
Unprompted review
Rated 5 out of 5 stars

5 stars

I have been with Fisher Investments UK for 7 years and I could not be happier. It has been a tough year for many reasons but the company’s level of service is unmatched. The role of the IC makes it easier to sleep well at night. Given the performance over the past few years has been exceptional, the current state of the climate is not a concern. Looking forward to a brighter 2023 in the stock market

November 26, 2022
Unprompted review
Rated 1 out of 5 stars

Fed up with Fisher

Just got out of Fisher entirely. They're fine in a bull market but have no overall plan when the market goes south, e.g., no reactive or stop-loss strategy or capital preservation.
When I first met with a Fisher representative in person, I asked what they do in bear markets, and was told that they would protect my money. They haven't they preserved or protected my portfolio in the past 14+ months - other than move out of some equities and into others.
When I saw my portfolio dip >20%, and then >25%, I asked my investment counselor what was being done, and received an edgy, "What do you want us to do, put it all in cash? You won't be positioned when the market rebounds."
Like any investor, bear markets and recessions happen. But a contingency plan is key ... especially when markets / portfolios keep sliding >9 months! To their credit, they do provide webinars and client calls, but pointing to historical examples and being reminded to be patient doesn't help when your portfolio is no better in November 2022 than November 2020.
Fisher doesn't have a well-rounded or understood strategy when markets slide over time, and no plan to stop the bleeding. Given what has happened with my hard-earned money, I'm done.

November 7, 2022
Unprompted review
Rated 5 out of 5 stars

Worth looking at!

Fisher Investments might have some negative reviews, but my guess are those are from people that are clearly frustrated by the market environment and their own confusion about investing. Yes they call way to much at the beginning. However I decided to hear them out and now I have been a client at Fisher for 4 years. They did very very well durring the Covid crisis and called me regularly with updates and made a few strategy changes that knocked it out of the park in 2020 and 2021. In 2022 they are doing about what the market has done and they have assured me I am still on track and provide me with the mathematical proof that helps me sleep well at night. Thank you to my Investment Representative Steven and his team. Best Investment group I have worked with and I prior with a local Edward Jones person, and Vanguard. But they were always getting me about 1/2 of what the market was. Fisher is worth the value and he is humble enough to go on TV and explain to the world his good calls and bad calls. Can you say the same about your person?

October 31, 2022
Unprompted review
Rated 5 out of 5 stars

Great service and very professional.

I'm surprised by some of these reviews as my experience has been excellent with them. A few of my friends also have an account with them and none of us would go anywhere else as we are very happy. Great service and very professional to deal with.

June 30, 2022
Unprompted review
Rated 1 out of 5 stars

Pests

They keep cold calling despite my polite refusal. Roughly every 6 months. Pests.
Even blocking their number is pointless as they subsequently call back from a different mobile.

February 22, 2022
Unprompted review
Rated 1 out of 5 stars

Total ripoff investment management company

Total ripoff company. Lousy Returns. High Fees. They make it very hard for their clients to find out what their returns and even their account balances are. Like others have stated, their only expertise is in advertising, NOT investing. Once they have your money, you are doomed. I got conned. Don't make the same mistake. RUN--DO NOT WALK--AWAY FROM THIS COMPANY.

January 28, 2022
Unprompted review

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