Fishing Tackle and Bait Reviews 

11,332
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally knowledgeable and helpful staff, the extensive product selection, and the remarkably competitive pricing available across the entire store. Shoppers consistently note the impressively fast delivery times, smooth communication, and orders arriving securely packaged and right on schedule. However, some reviewers were not happy with unexpected delivery delays, extended waiting periods, and important items failing to arrive on schedule. Consumers additionally mentioned notable difficulties contacting customer support through online channels when trying to resolve missing products or secure their rightful refunds after experiencing significant frustration.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a split opinion on quality and fulfillment. On... See more

Order

Consumers find order experiences to be mixed, as opinions vary widely. Some reviewers report that the website... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers experiencing fast and... See more

Service

People report high satisfaction with the service, highlighting helpful staff and prompt communication.... See more

Price

Customers consistently note positive experiences with price, highlighting competitive and reasonable rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great prices to start with, blue light card as bonus, cheap p&p including the Isle of Wight, which many so called popular online tackle shops won't post too. Shame I don't live nearby to pop in regula... See more

Rated 5 out of 5 stars

I phoned regarding a Specific Landing Net which was out of stock. I chatted regards to an alternative but after sound advice I bought a net on Back order which I duly forgot about! Pleasantly surpris... See more

Rated 5 out of 5 stars

Ordered some Korda floater feeders (like hens teeth apparently) not only did these guys come through but the communication was there, spot on delivery and no messing like some certain growing chain in... See more


Company details

  1. Fishing Store

Written by the company

At Fishing Tackle and Bait we stock a wide range of fishing tackle products, and pride ourselves in supplying them with excellent customer service and first-class aftercare.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

11K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 10% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(11,332)

94 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No order !!

No order !!! So bad !!!

May 13, 2025
Fishing Tackle and Bait logo

Reply from Fishing Tackle and Bait

Hi Paul,
Please use your order tracking details to track the order this has duty and customs due before the order will be released to you for order. If this is not paid the delivery will be destroyed.

Rated 1 out of 5 stars

False advertising/You Won't Get What You've Pain for!!!

False advertising, you don't get whats in the pictures so be very very aware and they just don't care!!!You'll see packets of items in threes and fours so you think you're getting several items but they just send you one which is massively over priced. Also they do great photography making everything look large but when you get the items they are tiny, stock they are trying to get rid of as not big enough or fit for the purpose they are sold for!
Then customer services is very unhelpful, normal old story they refuse to pay or provide postage for returns and won't accept anything thats been opened so things you've open that don't work you are stuck with. No 14 days or 28 days as Trading Standards rules and it looks like they are a company is registered in the States so they don't care. There is a number for them on Trustpilot but they just put the phone down.
SO AVIOD THIS COMPANY AS YOU WON'T GET WHAT YOU'VE PAID FOR AND ARE STUCK WITH USELESS ITEMS!!! DON'T WASTE YOUR MONEY!!!!

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

Airlo elite boat seat

Bought the Airlo elite boat seat, very sturdy and well worth the purchase. I got it for my dad and he is delighted. Would definitely recommend and great service.

May 2, 2025
Rated 5 out of 5 stars

Great service and products.

The lures ordered were as described, they were competitively priced and were shipped quickly and received safely on time as promised.
Great service and products.

May 6, 2025
Rated 1 out of 5 stars

Not Impressed in fact Disappointed totally

Ordered a Trout net on May 8th, paid for 3 day delivery, messaged through their "contact us" page on day four, only to get a curt response telling me they were very busy and there was a 3 days to dispatch and they'd get to me when they can. It's now 15th May and am still waiting and the tracking site still says "processing"...maybe I shouldn't have contacted them...maybe it will arrive for Xmas....order number 854276
Customs checks? It's a fishing net!...it said "In stock"....you're in the UK...what customs checks do you need from "in stock" in the uk to customer in the UK?
Now 19th of May, promised the order for today via Royal Mail. 3 days to dispatch, 3 days delivery is 6 days, we are now on 11 days. Lets see what happens today!

May 15, 2025
Unprompted review
Fishing Tackle and Bait logo

Reply from Fishing Tackle and Bait

Hi Ian,
We are sorry that it came across that way on the phone. Your order item had a 3 working day dispatch time from ordering. However due to some additional customs checks this item was further delayed. However this item is now picked and ready for shipping to you. Please bear with us while we work through this disruption.

Kind Regards,

FTB

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