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Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product, frequently highlighting its quality and effectiveness. Many people found the products, such as lifting hooks and power straps, to be invaluable for their workouts, especially those with grip issues or specific physical needs. Reviewers appreciate the comfort, durability, and secure fit of the items, noting that they significantly enhance their lifting performance and overall gym experience. Though some customers mentioned issues with the refund process, including delays and incorrect items being refunded, the general sentiment remains strongly positive regarding the product quality and its ability to meet expectations.

What people talk about most

Product

Clients share positive opinions on product quality and effectiveness. Many customers are very happy with... See more

Quality

Consumers find quality to be positive, with many praising the durability, fit, and comfort of products like... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really good hooks, after having had carpal tunnel surgery to both hands, my grip has been compromised on the heavier lifts, such as deadlifts and shrugs. Theses hooks have enabled me to continue lifti... See more

Company replied

Rated 5 out of 5 stars

Wow, so often the promises of a products performance are over blown, but not these womens power hooks! Having badly fractured my right wrist many years ago, and being even more keen to maintain streng... See more

Rated 5 out of 5 stars

Absolutely love my sets from fit tech! I ordered a few colours and have been blown away by the quality, I usually wear lululemon and these are similar yet so much more affordable. I have had so many c... See more

Rated 5 out of 5 stars

I'm really happy with the Power Hooks - they're an absolute game changer! They've made it so much easier to lift heavier weights without worrying about my grip, which means I can focus more on my form... See more


Company details

  1. Fitness Equipment Store

Written by the company

Fit-Tech is more than just a brand, it is a community of people that are striving to better themselves, in the gym, outside of the gym, mentally and physically. We are here to build Warriors, individuals who are willing to go above and beyond, late nights, early mornings and persistently pursuing their potential.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

75 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

I was sent items that I didn’t order…

I was sent items that I didn’t order and then got charged. When I complained.. They asked me to return the items for refund but they didn’t send me a return label. When I went to return the items the return mailing cost is more than the price I was charged. This is very frustrating. I will never order from Fit Tech again, and I will suggest the public don’t as well. This is a fraud and a scam so they can take your money.

November 28, 2022
Rated 5 out of 5 stars

Good product

October 5, 2022
Fit Tech logo

Reply from Fit Tech

Hi Jason,

Thanks so much for taking the time to leave a review for us, we appreciate your support.

Rated 1 out of 5 stars

I never received my order

September 28, 2022
Fit Tech logo

Reply from Fit Tech

Hi Tyler,

We are sorry to see this, we never received an email from you to say that it hadn't arrived, sometimes things get lost or misplaced, it isn't an ideal situation but unfortunately it is just one of those things. One of the team is going to reach out to you now to sort this out for you. Once again I am sorry for the inconvenience caused to you and I hope we can make this right for you.

Thanks,

Jessica

Rated 1 out of 5 stars

Straps are toilet

Straps are toilet, too short

September 1, 2022
Fit Tech logo

Reply from Fit Tech

Hi Trevor,

We're sorry that you feel this way, our product is a one size fits all and we found that this size is what fits people best, we know that sometimes this may not work out perfect. I will pass this information on to R&D, you are also more than welcome to return your item if they do not fit. Send us an email and one of the team can get that arranged for you.

Thanks.

Rated 5 out of 5 stars

Very good aid

Very good aid, as I have lost the tip of my ring finger I have little grip strength in that hand these clearky make a difference and have helped lift more also

May 26, 2022
Fit Tech logo

Reply from Fit Tech

Hi Kevin,

Sorry to hear about the finger, glad our products can help alleviate some of the burden of this, PB's are on their way!

Rated 5 out of 5 stars

So so happy. Incredible quality.

I've shopped at loads of different stores for gym equipment and the service has always been shoddy. I've now shopped at Fit Tech several times and the service has been incredible. Not to mention the shipping time. Would highly recommend.

May 26, 2022
Unprompted review
Fit Tech logo

Reply from Fit Tech

Hi Jake,

Thank you for the feedback, glad you have enjoyed our service!

Rated 4 out of 5 stars

I was promised a discount in my first…

I was promised a discount in my first purchase. When I was about to pay, the discount voucher didn´t appear.
I wrote an email to the company and they solved the problem. So it has been a good experience.

May 17, 2022
Fit Tech logo

Reply from Fit Tech

Hi Eva,

We're sorry to hear you feel this way, I've just checked over your order and the discount you used totals to a 15% discount which is more than the email offered (10%) after your purchase. You actually used the better discount, the second discount would have got you less off your order total.

Thanks,

Jessica

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