Sadly, similar to many reviews here. I never knowingly signed up to this service, yet nine separate payments were taken from my account totalling £330.97. The charges continued over several mon... See more
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well anne made the experence very good and helpful in all ways under my circumstances thank you team for all the help thanks annebig time thanks again wayne
Staff were courteous and helpful, though the process of getting the refund was slow. There were also unexpected hoops to jump through, such as writing a review first!
I did not expect that my issue will be addressed. Thanks to Emerald for helping me out as I am so frustrated for the past week because of this. I hope there will be more excellent support just like he... See more
Breach of guidelines
I tried to pay for parking and 3 days…
I tried to pay for parking and 3 days later £42.30 has been taken from my account! Disgusting. Never even heard of the site
April 14, 2025
Unprompted review
Reply from Fitgym
Dear Katrina,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@fitgym.pro for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Good customer support at fitgym.pro
I got a scam subscription to Fitgym.pro but Eugene at customer support was very helpful in adressing this matter.
April 14, 2025
Unprompted review
Scammed
Scammed, reading reviews this seems to be a common theme, trying to sign up for parking and diverted to this site which then takes 10p and then 2 days later charge you £40 for a service you didn't sign up for. Emailed.company before money due to be taken to be advised they won't cancel anything!
Massive scam
April 9, 2025
Unprompted review
Reply from Fitgym
Dear Hannah,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@fitgym.pro for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
After being unsatisfied with this…
After being unsatisfied with this company the customer service department has rectified the dispute.
April 6, 2025
Unprompted review
Good and understanding
March 24, 2025
Unprompted review
Same scam as many others
Same scam as many others. In a parking app called parkopedia and got redirected to flygympro and got 0.10 euros taken. Thought it was a verification but it raised my suspension and then they tried to take 2 euros which I blocked. Then sentvan email to renew my membership 40 euros. Tried to cancel etc etc but got loads of crap about system down 24 hrs to cancel. Blocked the company with bank but what a scam and I fell for it. Well didn't I guess because got straight into it with bank but they got my card details out of me. Never thought I would get caught. Am taking up with authorities
March 10, 2025
Unprompted review
Reply from Fitgym
Dear Declan,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@fitgym.pro for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Complete Scam!
Complete Scam I was paying for Car Parking via a app advertised in the car park, all of a sudden Fitfym took £0.10 from my card which I complained about as they said I had joined there club which I certainly didn’t. Today a further £40 has been taken from my card and when contacting them they said my account couldn’t be cancelled for 14 days and no money would be returned. Obviously I will now have to take this up with my card provider.
March 6, 2025
Unprompted review
Reply from Fitgym
Dear Agriseeds,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@fitgym.pro for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Issue resolved by Emerald
I did not expect that my issue will be addressed. Thanks to Emerald for helping me out as I am so frustrated for the past week because of this. I hope there will be more excellent support just like her. Thank you.
March 5, 2025
Unprompted review
Scammed by someone but support team did the job !
I've been scammed by someone who subscribed to Fitgym, but Jose from the support team has been really fast and comprehensive, then he canceled my subscription, and I'm thanking him for that.
March 2, 2025
Unprompted review
Very nice agents especially Mr
Very nice agents especially Mr. Ross who's very nice and very quick to process my request. Thank you so much!
February 17, 2025
Unprompted review
Thank you for the assistance
February 10, 2025
Unprompted review
Refund finalized
February 16, 2025
Unprompted review
all goods are very nice
all goods are very nice. I want to leave due to tight expenses that I am having right now. Thanks you
November 26, 2024
Unprompted review
A huge help
A huge help, was able to assist me in finding solutions to my questions.
February 12, 2025
Unprompted review
I was paying for a product and ended up…
I was paying for a product and ended up having this company taking over £45 out of my account even though I contacted them within ten minutes of realising what happened.
February 7, 2025
Unprompted review
Reply from Fitgym
Dear HAZEL,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@fitgym.pro for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Iv never heard of this company until…
Iv never heard of this company until they attempted to take £8.10 but Monzo blocked them it's a scam
February 4, 2025
Unprompted review
Reply from Fitgym
Dear Sam,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@fitgym.pro for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Matter was resolved timeously to my…
Matter was resolved timeously to my satisfaction
February 2, 2025
Unprompted review
Scam
Scam - no idea how they got my bank details - I had never heard of this company until I noticed a payment had been taken by them.
I did not sign up or subscribe.
January 29, 2025
Unprompted review
Reply from Fitgym
Dear jenny,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@fitgym.pro for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
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