While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I paid 4500 CZK for a week's food.
Driver failed to ring my doorbell bell and I received no emails. (I was at home the whole time)
I email them and they call me. No refund offered.
It's not a company I would recommend working with. What a terrible first impression.
They can't even keep a track of their money, I got charged for a skipped delivery, to which I paid in cash. And they keep on sending me the invoice saying that I need to pay. When a company can't keep a track of their employees you know something is wrong
I keep having my food for eveyday since 3 months from FitKitchen-Prague. For the price and the taste it is one of the best in Prague and I was happy with it. But I realized that they are not adding the days which I canceled before I go to holidays and they were saying that it will be added... Because of this reason I canceled my membership for the next month than I received a text message like "what
we gonna do with this food now..." Actually I am the victim here because I have 1 extra week which I need to have delivery but I faced with this weird message... Very rude and unprofessional.
The food is good. Poor customer experience on the other hand. I live in a big building with multiple Fitchkitchen deliveries and was accused of taking someone else's box along with mine. Then one time due to Fitkitchen's error my food was delivered a day later and they made me pay additional 50 crowns for delivery. Very low but there's no alternative in Prague. Customer service on the phone is friendly.
PROFESSIONAL
Pretty much all meals will be invented and made by a team of experts, comprising a doctor and culinary chefs with considerable experience not merely from the Czech Republic yet also right from overseas. That they contain all the necessary what the body preferences. Furthermore, the boxes should diversify your diet, enrich your daily diet with plenty of new plates and offer motivation forever! We all will wait in collection inside the shop, obtain fresh elements, find out what things to make from their website, count the calorie consumption plus the best function - consuming - might depend on you. The amount of awareness in one day for a typical person is normally today, when in the centre Age range, in 5 decades. The very best determination for all of us happen to be reviews that are positive from your clients, which will motivate us to continuously improve.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
