Stir clear from this fraudulent company
Stir clear from this fraudulent company.
I have ordered cross-trainer from them on the 11th of April with request to get contacted to set delivery times. Received confirmation on the order on the 11th via email.
Then nothing, so called them after a week, got call abck from someone and told me that delivery will take place in a week of17th of April.
Waited, nothing, called back was promised to call back as Customer Service is useless.
No call, nothing, so assuming this company to be a fraud, requested refund on the 24th of April.
Received reply that we will deliver on the 26th of April, but replied again that I actually want the refund - Nothing again.
Sent them official letter via email and by registered post on the 02 May. On the 08th of May they wrote that they do not have my bank account, provided it.
Today the 16th of May, the last day when payment should be done, still nothing.
Will have to get solicitor to contact them and probably bring to court.
Beware, they will steal your money and to get it back you will have to go over and over with them.
To be continued....
Now, this company is definitely the fraud, today as it stands, the 23rd of May, and no sign of refund, stir clear from them. If you see their advertisement for fitness equipment on Marktplaats keep away, this will save you money and hassle.