Morgan Tri-Max Free Standing Punch Bag With Numbers XL × 1 Order #62860 The seller was receptive, responsive and resolved the issues I had with the product I received in a timely and satisfactory m... See more
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Nothing superbly different about this online shopping experience than any other. Everything was straightforward and site was very easy to navigate. They are quick on emails so that is good and my pack... See more
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When ordering the shipment stated delivery would be in January.I bought this for a Christmas gift. It’s now April and I’ve just had a shipment confirmation. Communication with staff was good but the... See more
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Ordered from fitness hero been over a week and still haven’t gotten my order. Not really impressed, can honestly say wont be ordering from these guys again. Just to follow up on your reply. As a... See more
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Company details
Written by the company
Here at Fitness Hero our main focus is to bring the very best quality gym & fitness equipment, industry leading supplements & excellent quality apparel to our customers, all at competitive prices. W We pride ourselves on being extremely customer centric and always do our utmost to give you the experience you deserve from an online retailer. When you shop with us, you can be assured of: A wide Range of High Quality Fitness Equipment World Class & Industry Leading Supplements & Nutrition Personal and Friendly Customer Service Free Local Delivery - Within 15km* Click & Collect Available Fast & Affordable Shipping - Australia Wide Excellent Value for Money
Contact info
Unit 17, 2 bishop street, 2044, St Peters, Australia
- (02) 8021 7958
- hello@fitness-hero.com
- fitness-hero.com
3.2
Average
112 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Mike replied so quickly to my message…
Mike replied so quickly to my message and has been so helpful in providing the gear we needed, arranging an order and shipping on the same day! Thanks for making it easy!
February 28, 2023
Unit was reduced and very quick after…
Unit was reduced and very quick after purchase
February 9, 2023
Great space
Great space, good temperature (AC) and a lot of machines, benches and free weights to use.
By far Phukets best gym!
January 12, 2023
Unprompted review
Quality product; swift despatch
Prompt despatch, hassle free ordering, great value, good quality product. Very happy.
January 5, 2023
Great website
Great website, great chat and help function, ordering was quick and easy.
December 4, 2022
Good communication
Good communication, paid for express post and still yet to receive as I need by Wednesday morning for boxing class
November 4, 2022
Order delay with no warning
I made the order in August and was told the item would be shipped out on the first of October. To them no news at all until I could at the end of October to be told it was held up. No email to let me know or anything.
August 15, 2022
The service was absolutely great
The service was absolutely great. Order arrived within a very short time frame. Will be recommending your organisation to others.
October 13, 2022
Reply from fitness-hero.com
Hi Ian, thanks for the awesome review! Glad to hear you're happy with the service and you received your order quickly. Anything else we can help out with in future just let us know! Thanks again, Fitness Hero
Dishonest about shipping and with many…
Dishonest about shipping and with many excuses, poorly written emails which indicates it’s usually a scam. Not a trust worthy shop at all.
October 11, 2022
Reply from fitness-hero.com
Not quite sure how we can be called a scam by simply explaining the process of how long dispatch and deliveries can take. You placed an order on Wednesday afternoon, the item was packed on Thursday and collected on Monday by the courier, due for delivery today (5 business days) from point of ordering to delivery. You also selected the cheapest option for shipping, also we cannot control how long a courier takes to deliver items. Its a shame that you feel the need to write such negative comments when we have done all we can to get the order to you.
Could not fault the delivery time
Could not fault the delivery time, product or anything, gotta leave a good review when things go well! Very happy with the ez curl bar.
October 6, 2022
Unprompted review
Reply from fitness-hero.com
Hi Aaron, thanks for takin the time to review us, it's great to hear you're happy with the ez curl bar and your delivery arrived promptly! Look forward to helping you out with more equipment in the future. Thanks again, Fitness Hero
Excellent service with prompt delivery…
Excellent service with prompt delivery and quality products.
September 8, 2022
Reply from fitness-hero.com
Hi Pam, thanks for the great review! We're pleased to hear you were happy with the service and the quality of your products. Anything else we can help out with in the future don't hesitate to get in touch! Thanks again, Fitness Hero
Reply from fitness-hero.com
Hi Susan, thanks for the 5 stars! Great to hear you're pleased with the products and you received your equipment promptly. We look forward to helping you out with more equipment soon! Thanks again, Fitness Hero
Happy customer
I put my order on line late at night and received an order number and receipt immediately. I was notified that my order was ready for pick up by mid morning. Great service and great products. I’m a happy customer.
September 5, 2022
Reply from fitness-hero.com
Hi Bill, thanks for the awesome review. Great to hear you were happy with the service, we love a happy customer! Anything we can help you out with in the future don't hesitate to get in touch. Thanks again, Fitness Hero
Prompt service from order to sending and excellent knowledge
Prompt service from order to sending the package. Very knowledgeable about their products. Easy transaction. Thank you
September 2, 2022
Reply from fitness-hero.com
Hi Nica, thanks for the awesome review! Great to hear the staff we able to advise you on products and you received your equipment promptly. Anything else we can help you out with just let us know, thanks again, Fitness Hero
Fast shipping and good service
August 11, 2022
Reply from fitness-hero.com
Hi Thomas, thanks for taking the time to leave us 5 stars! Great to hear you products arrived quickly and you were happy with the service. We look forward to helping you out with more equipment soon! Fitness Hero
Reply from fitness-hero.com
Hi Scott, thanks for the 5 stars! Great to hear your equipment arrived on time and you're happy with the quality. Anything else we can help with don't hesitate to get in touch! Fitness Hero
I used the online chat portal to…
I used the online chat portal to connect with Fitness Hero. The staff were very attentive and assisted me in making my transaction. The goods I ordered were of high quality and postage was quick. Thank you.
July 18, 2022
Reply from fitness-hero.com
Hi Justin, thanks for taking the time to review us! It's great to hear the staff looked after you so well and your happy with your purchases. Look forward to helping you with more equipment in the future! Thanks again, Fitness Hero
Great quality products
Great quality products, and good communication and advice on best supps. Really happy and have returned to buy back supps time and again.
July 5, 2022
Reply from fitness-hero.com
Hi Don, thanks for the great review! So good to hear we could be of assistance recommending supplements and you're happy with the products. Anything else we can help with please let us know, thanks again, Fitness Hero
Great communication
Great communication. Plenty of notification when deliver. Highly recommended.
June 12, 2022
Reply from fitness-hero.com
Hi Dat, thanks for taking the time to leave us a great review! Glad to hear you were happy with the communication and hope you're enjoying your products, anything else we can help you with don't hesitate to get in touch, Fitness Hero
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