Ordered a Reebok Treadmill (£529) from this shower. Luckily Paid Through Paypal and got my money back Saturday Last (02/11/2024). Looks like the site has been taken down since. Would like to think I... See more
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TOTAL SCAM. Paid nearly £800 for a rowing machine. Same treatment as other comments. Never received, courier problems, offered full refund, all a complete con. Always Danielle Gregory on the Chatbot.... See more
I've purchased several pieces of fitness equipment over the years, but the delivery experience from this site was by far the smoothest. My exercise bike was delivered ahead of schedule, and the packag... See more
Bought a cardio machine, and the whole experience was seamless! Shipping was fast, and the machine arrived securely packaged. Assembly was easy, and it works like a dream. I'm already seeing great res... See more
Company details
Written by the company
It’s great to hear about Fitnesscore and its mission to make high-quality gym and fitness equipment more accessible and affordable, especially in response to the challenges brought about by the UK lockdown in 2020. The fact that Fitnesscore was established in 2022 suggests that you are addressing a critical need in the market. Offering next-day delivery is a significant advantage for customers who want to start their fitness journey quickly. Your commitment to providing premium gym equipment at competitive prices by delivering directly from your factory to the customers’ doors is a compelling proposition.
Contact info
85 Brackenfield Avenue , ST2 0DH, Stoke-on-Trent, United Kingdom
- Info@fitnesscore.co.uk
- fitnesscore.co.uk
2.2
Poor
70 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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My dumbbells took a bit longer to…
My dumbbells took a bit longer to arrive than expected, which was frustrating at first. However, the customer service was excellent. They handled my inquiries promptly and professionally. The product itself is top-notch, and I'm now happy with my purchase. I'd recommend this site, but maybe with some patience regarding delivery.
September 7, 2024
Absolute Scam
Scam company. Ordered goods and they lied about delay after delay (courier strike, will be dispatched tomorrow etc). Failed to give a refund so having to get my money back via my credit card. Do not use them ever
September 4, 2024
Unprompted review
Very similar to other recent reviews - SCAM COMPANY
Very similar to other recent reviews.
I ordered a treadmill last week, received an email and then nothing!
I 'spoke' on the chat to 'Danielle Gregory' who said I'd receive delivery details that day - I didn't.
I tried calling yesterday and the number does not exist.
I tried emailing - nothing.
I tried the chat again and was told my order had been cancelled and then was cut off.
Luckily I paid on credit card who are refunding and raising a dispute.
DO NOT BUY FROM THIS COMPANY!!!!
September 5, 2024
Unprompted review
Fitnesscore - Scam company
This company are a SCAM I have reported them to action fraud, they are not on companies house, their warehouse is a semi detached house in stoke and was also used as a scam address for a company called wireless sound ltd which is now no longer trading. Got my money back off credit card. Their chat person Danielle Gregory must work 24/7 telling lies
August 25, 2024
Unprompted review
These lying mother fuks said they tried…
These lying mother fuks said they tried to deliver my treadmill and they did NOT. I have a security camera in my window that records the whole street. So they DONT even need to bother trying to lie. They are thieves and scammers and their other reviews are obviously fakes written by themselves. Do not buy from this scammer thieves
September 4, 2024
Unprompted review
SCAM company
I tried ordering one of their fitness bikes, paid the money and received zero tracking details, despite using the online chat several times (assuming a robot - or “Danielle” works a considerable amount of overtime) they would not provide me with a tracking number despite it apparently being shipped with DPD (alarm bells). The only telephone number on their site is a mobile number which does not connect. I do not usually leave reviews but I can not emphasise to AVOID enough. The reviews they do have look like a copy and paste job. If it’s too good to be true it usually is…thankfully I paid via credit card and my bank swiftly refunded me.
Update..
So the company have replied stating there was an unsuccessful delivery attempt (there wasn’t). My bank sorted the refund. No mention from them about the fake phone number. AVOID.
August 30, 2024
Unprompted review
Reply from Fitnesscore
Thank you for sharing your feedback, and we sincerely apologize for the frustration you experienced. We understand how important it is to receive timely updates and clear communication regarding your order.
Regarding your delivery, it seems there was an initial attempt that was unsuccessful due to your absence, and the parcel was subsequently returned to us. We then promptly reshipped it with DPD, and as you mentioned, it can sometimes take 2-3 days for delivery. Unfortunately, it appears that the parcel was still with the courier at the time of your review.
We truly regret any inconvenience this delay caused and understand your frustration. While we have already processed a full refund for you, we’re committed to improving our service to prevent such issues in the future.
Thank you for your understanding, and please let us know if there's anything else we can assist you with.
After buying the NordicTrack AirGlide…
After buying the NordicTrack AirGlide LE Elliptical with Multi-Colour Display, I can confidently say it's one of the best fitness investments I've made. The elliptical provides a smooth, low-impact workout with adjustable resistance that challenges me at every level. The vibrant multi-colour display keeps me motivated by tracking my stats in teal-time. Its solid build quality and quiet operation make it a perfect addition to my home gym. Highly recommend for anyone looking to elevate their fitness routine!
August 23, 2024
Reply from Fitnesscore
We truly appreciate your fantastic review! It’s great to know that our efforts are making a difference for our customers. Thank you for your support and encouragement. We look forward to the opportunity to serve you again soon!
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