I had a bit of trouble getting my membership set up. Teresa at FitPro went above and beyond to help me. Nothing was too much trouble for her. She helped me set up my membership and is fantastic. Th... See more
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I really enjoyed the opportunity attend this training, especially as it was in person. JP is very personable and knowledgeable, he allowed for lots of questions and answered with much care. I learn... See more
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I've been a member of Fitpro for over 25 years. They've never failed to deliver on consistent, top notch training and their customer service is prompt, professional, personalised and energetic -... See more
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I have been with FitPro for a good number of years. Unknowingly my membership lapsed. Staff helped me get back on board with insurance. Insurance fantastic value. Great to be part of Fitpro family 😊
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Company details
About FitPro - Fitness Professional CPD Education
Written by the company
We are FitPro, the fitness industry’s trusted global influencer. Join our community for the best insurance, high-quality education, content and music. Let us support you.
What we offer you:-
Trusted public liability insurance. Whether you’re a student or teacher, a studio owner or run retreats, FitPro has the right insurances for you
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Over 95 CPD courses from world-class educators to support your professional development
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Insightful and practical content to keep you in touch with what's new in the fitness industry
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Great music, professionally mixed for your classes, delivered through our app MyGroupFit
OUR PHILOSOPHY
Founded in 1990, by Jane Waller and Brent Hallo, FitPro launched a bunch of firsts into the UK fitness industry, and created a globally recognised body that provides support, education and services to the fitness industry. Naturally, we're proud that FitPro has welcomed over half a million fitness professionals through our door.
PERSONAL TRAINER INSURANCE
Having insurance is a fundamental part of being a true fitness professional, and it’s important to know you are getting the right cover. Whether you’re a student or teacher, a studio owner or run retreats, FitPro has the right insurances for you – after all, we’ve been fitness specialists for over 30 years.
WORLD-CLASS CPD EDUCATION
With over 95 online courses you can stack up CPD points and learn vital skills to push your career forwards. There’s a vast choice: from menopause to nutrition, S&C to special populations … the list goes on.
FITPRO MEMBERSHIP
Sign up for a membership package and be supported in your career with the latest education and knowledge.
MUSIC
MyGroupFit (part of the FitPro family) has served the UK health and fitness industry for over 25 years. We deliver the best professionally mixed music compilations and music licensing for instructors and fitness and leisure facilities.
Contact info
85 Great Portland Street, First Floor, W1W 7LT, London, United Kingdom
- +44 (0)20 8586 0101
- info@fitpro.com
- fitpro.com
4.5
Excellent
297 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Calm and efficient service
October 26, 2023
Reply from FitPro - Fitness Professional CPD Education
Hi Mrs Ryan
Thank you for the 5 star review. We always aim to deliver great service to our members.
From all at the FitPro Team
Renewal of membership and insurance was…
Renewal of membership and insurance was friendly, professional and efficient. Regular Fitpro emails and online magazine together with educational webinars which you can watch if you miss them and claim educational points is a really great idea. Option to do a comprehensive range of accredited courses is also great.
October 25, 2023
Reply from FitPro - Fitness Professional CPD Education
Hi Stephen
Thank you for your lovely review and it's good to hear that FitPro is ticking all the boxes for you! We are really pleased to support you in your fitness career.
From all at the FitPro Team
I was made to feel very comfortable…
I was made to feel very comfortable right from the start of my phone call. The gentleman explained all about FitPro and about the insurance which acquired there and then
October 23, 2023
Reply from FitPro - Fitness Professional CPD Education
Hi Helen
Thank you for giving us 5 stars. It's great to hear that you found sorting out your professional insurance quick and easy with us at FitPro. We're delighted to support you.
From all at the FitPro Team
Very quick in responding
Very quick in their response. A documents sent quickly. Staff polite and helpful. Very acomodating!
October 9, 2023
Reply from FitPro - Fitness Professional CPD Education
Hi Amina
Thank you for your 5 star review and for being a FitPro member. We always aim for great customer service and we're really pleased to hear that you feel supported.
From all at the FitPro Team
Reply from FitPro - Fitness Professional CPD Education
Hi Tania
Thank you a 5 star review! We're delighted to support fitness professionals like you and thank you for trusting us with your education.
From all at the FitPro Team
Easy making contact
Being able to contact you with ease, fast response. And having a simple, uncomplicated conversation. Organising insurance can be stressful. Thank you
October 12, 2023
Reply from FitPro - Fitness Professional CPD Education
Hi Val
Thank you for your lovely review. We think it's important that you can speak to us to get what you need and we're really pleased you found our service so helpful!
From all at the FitPro Team
very helpful
The person I spoke to was very helpful and explained everything in detail
October 4, 2023
Reply from FitPro - Fitness Professional CPD Education
Hi Jane
Thank you for your 5 star review. We think it's important that you can speak to a real person and Darren has been helping fitness pros like you for years. We're really pleased you found our service so helpful! From all at the FitPro Team
Always good service
Always good service. Was very impressed that FitPro kept the same insurance rates at last year’s prices. They offer more in my opinion than their competitors, which is why I go back to them year on year
October 10, 2023
Reply from FitPro - Fitness Professional CPD Education
Hi Katrina
Thank you for your 5 star review. We are delighted that we've been able to support you with your insurance in your career. Our mission is to support and connect the fitness professional community. Thank you for being a loyal member of FitPro!
From all at the FitPro Team
Low carb diet course - I think the course was biased.
I think the course was biased l. It is a different approach for each person but low carb diets especially keto diet has plenty of evidence for lots of stuff and proves to be better than the other diets. I thought it wasn't very useful the course. But it might be for others. Just my honest opinion.
October 5, 2023
Reply from FitPro - Fitness Professional CPD Education
Hi Joao, thank you for your feedback. The course was written by Dr Linia Patel who is a leading dietitian and sports nutritionist. All our CPD educations are evidence-based and Linia is renowned for translating up to date nutritional science into easy-to-digest practical advice. We pride ourselves on supporting the whole FitPro community, and recognise that some courses are better suited to some people. With this in mind, we recognise that this may not have been the right course for you. If you would like to discuss any further courses please do contact teresa.w@fitpro.com. We have also emailed you privately.
The FitPro Team
Fast efficieint insurance cover
I needed insurance immediately and Fit Pro sorted this out for me. So professional and proactive and I cannot thank them enough. Great priice and cover thank you.
October 3, 2023
Reply from FitPro - Fitness Professional CPD Education
Hi Sarah
Thank you for taking the time to review us at FitPro. We always aim to provide friendly and helpful customer service to our members. Thank you for your 5 star review!
From all at the FitPro Team
An amazing experience.
The instructor was very helpful and lovely.I really enjoyed the course.
September 28, 2023
Reply from FitPro - Fitness Professional CPD Education
Hi Freya
Thank you a 5 star review! It sounds like you learned a lot from the FitPro CPD education. We're delighted to support fitness professionals like you as you develop your career.
From all at the FitPro Team
Best prices available and knowledgeable…
Best prices available and knowledgeable staff
October 5, 2023
Reply from FitPro - Fitness Professional CPD Education
Hi Simon
We are delighted that you found our insurance and customer service so helpful and efficient. Thank you for your review and we are looking forward to supporting you in your career as a fitness professional!
From all at the FitPro Team
Very fast and very good
October 4, 2023
Reply from FitPro - Fitness Professional CPD Education
Hi Tetiana
Thank you for giving us 5 stars. It's great to hear that you can trust FitPro for your professional insurance and information.
From all at the FitPro Team
Great service
October 3, 2023
Reply from FitPro - Fitness Professional CPD Education
Hi Bee
Thank you for the 5 star review. We always aim to deliver great service to our members.
From all at the FitPro Team
super easy super fast!
October 2, 2023
Reply from FitPro - Fitness Professional CPD Education
Hi Laura
Thank you for giving us 5 stars. It's great to hear that we were able to deliver for you. Thank you for choosing FitPro for your professional insurance!
From all the FitPro team
It was a very informative webinar
It was a very informative webinar. To encourage children at an early age often leads to self development if nurtured in a fun & creative way.
Having fun and mixing with other children is a great start for their health & wellbeing.
September 28, 2023
Unprompted review
Reply from FitPro - Fitness Professional CPD Education
Hi Liz
Thank you a 5 star review! It sounds like you found our latest FitPro webinar really informative. We look forward to welcoming you for our next monthly webinar, and we're delighted to support fitness professionals like you.
From all at the FitPro Team
Very efficient and prompt service
September 29, 2023
Reply from FitPro - Fitness Professional CPD Education
Hi Juliet
Thank you for the 5 star review. We always aim to deliver great service to our members.
From all at the FitPro Team
student sports massage insurance.
I had been looking for student specific sports massage insurance for a few days. Ringing and emailing over 10 companies and brokers who could not offer insurance without 3 yrs experience working in the field. A quick phone call from this company and a few questions it was all set up. Hassle free and certificate sent within 3 hours. Fantastic. Now I can practice with peace of mind for myself and clients. Would highly recommend.
September 27, 2023
Reply from FitPro - Fitness Professional CPD Education
Hi C
We are delighted that you found our insurance and customer service so helpful and efficient. Thank you for your lovely review and we are looking forward to supporting you in your career as a fitness professional!
From all at the FitPro Team
Course was really good
Course was really good. I struggled with it the videos. They would not have play with sound on my Mac book pro and had to keep switching to my phone to listen. The videos that were YouTube ect were perfect . Only issue rest was perfect
September 19, 2023
Reply from FitPro - Fitness Professional CPD Education
Hi Fiona,
We are glad you found the CPD education course good and useful. It would help us if you could let us know which FitPro CPD you were having trouble with? If you would like to email us at info@fitpro.com then we can look into this for you.
Thank you for choosing FitPro for your career development
From all at the FitPro team
Reply from FitPro - Fitness Professional CPD Education
Hi Pamela
Thank you for the 5 star review. We always aim to deliver great service to our members.
From all at the FitPro Team
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