Excellent service from Fitshop Birmingham. Special thanks to Phoebe. I've been looking for a belt squat for some time and was given a great offer. Super fast delivery. Haven't had a chance to put it t... See more
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Review summary
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Reviews shaping this summary
I called Fitshop about an issue with my Selectabell weights. Nathan in Customer Service was friendly, patient and helpful. He identified the issue, sought more expert help from his colleagues - witho... See more
Company replied
I had a call and some emails with Erin from the Glasgow store, she was extremely helpful and knowledgable! She helped delay my dispatch date to suit my required dates and informed me of current offers... See more
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Very enjoyable! We would thoroughly recommend a visit to the store. Zen, the manager, is a very personable, knowledgeable chap, for whom nothing was too much trouble. He went to great lengths to advis... See more
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Company details
- Fitness Equipment Store
- Fitness Equipment Wholesaler
- Indoor Cycling
- Sporting Goods Store
- Table Tennis Supply Store
About Fitshop UK
Written by the company
WE LIVE FITNESS
At Fitshop we live fitness, which is why we have made it our mission to promote the benefits of health, fitness and wellbeing to everyone. Whether you are a beginner or an elite level athlete, we have equipment that can help you achieve your goals.
As the largest fitness equipment retailer in Europe and with over 40 years of experience, we offer an incredible variety of solutions for every workout space. Boasting over 80 premier fitness equipment brands, our commitment to excellence in both product range and service has positioned us as the undisputed leader in home fitness throughout Europe.
Don't know where to start? Why not visit one of our 10 UK stores nationwide or speak to our team of fitness experts on 0141 737 2250 who are always happy to offer advice on product selection.
Contact info
3 Rutherglen Links, G73 1DF, Glasgow, United Kingdom
- 0141 737 2249
- feedback@fitshop.co.uk
- fitshop.co.uk
4.6
Excellent
13K reviews
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Replied to 86% of negative reviews
Typically replies within 1 week
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Should of saved my money and order from Temu :(
can not fault in-store staff, excellent helpful and knowledgeable.... but that where it ends, there in store stock is poor making it more of a show room then a shop, which leads to the biggest problem there online experience, i have order from them 4 times now 1st order came within 5 days, slow but acceptable, 2nd order has not turned up?
3nd and 4th took over 2 weeks, which i don’t think is acceptable in today world, an option for faster delivery would be helpful,
still cant get in touch with a person to find my missing order, online chat told me a week ago they chase it up and let me know, still waiting to be told what is happening, all i have hard from them is 'Can We Have a Review and Feed Back', you just got that for sure so if you would like to chase my order its SORE12501, i will be phoning bank for refund soon if this is not resolved
September 11, 2026
We visited Fit Shop Uk in Birmingham…
We visited Fit Shop Uk in Birmingham looking to build out a home gym and we were lucky enough to have blake’s assistance, he was extremely professional and informative and we left with everything we came in for and will be returning when we decide to expand our current outfit. Blake - fantastic job. We will be coming back to you again.
September 12, 2026
Unprompted review
great shop
Leslie was super helpful and knowledgeable in the advice he gave us.
September 12, 2026
Unprompted review
Absolutely great experience today have…
Absolutely great experience today have been looking for a few things for a while now walked into the fitshop and the guy working in there (senti he's name is) sorted me out a great deal on a functional trainer and made the process really easy and straight for there was no pressure selling tactics and he had all the answers to my questions and ultimately a great product. Thank you and would 100% recommend and will use again for my next home gym purchases.
September 12, 2026
Unprompted review
Very knowledgeable and great service
September 12, 2026
Unprompted review
Great advice
Great advice. Great and friendly service. Top notch. Would highly recommend.
September 12, 2026
Unprompted review
Dorian was really friendly and helpful
Dorian was really friendly and helpful. We went in to buy weightlifting gloves and he let us try several on and gave lots of great advise. We will be back!
September 12, 2026
Unprompted review
Zen was very helpful and guided us to a…
Zen was very helpful and guided us to a treadmill that best suited our needs.
September 12, 2026
Unprompted review
Amazing service thank you Zen!
September 12, 2026
Unprompted review
Alisha
Alisha, very professional and great at feeding back when discovering any issues, she picked up my case halfway through and carried it through to the end, which at one point, I didn’t think we were ever going to get to the end
September 4, 2026
Unprompted review
Great Result
Had a small problem but soon sorted by Alisha in customer services at FitShop.
Great customer service
September 11, 2026
Unprompted review
Thankyou Dale and Zen great service
September 10, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great store super helpful in making the…
Great store super helpful in making the right purchase. Leon helped me choose the right kit would highly recommend
September 10, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great staff, fantastic experience
Great staff, super friendly and helpful. Would highly recommend Leon. Great guy
September 10, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Zen was Fiendly and helpful and…
Zen was Fiendly and helpful and informative
September 10, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great range of products and advice in…
Great range of products and advice in store
September 10, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Friendly well informed staff
Friendly well informed staff who were happy to take the time to make sure I got the right exercise bike at a great price. Senti, the guy who helped was fantastic. Would definitely recommend using this company
September 9, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
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