I communicated quite a bit with Callum who was very helpful. I live in Guernsey Channel Islands and he sorted the shipping and because we are UK VAT exempt he sorted that to. I was a bit tentative... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We were purchasing an all in one trainer for a home gym but were unsure of what we wanted. Initially helped by Craig and then by Erin, we received expert advice from both which allowed us to make an i... See more
Company replied
I bought a home bike from Fitshop 10 months ago and the pedal assembly came apart. I reported the issue and within less then a week they ordered the parts. This is especially important to me because... See more
Company replied
Customer service is amazing, I had Phillip help me out in getting some equipment and he was able to answer any and every question I had - which was a lot! I didn’t feel pressured, just reassured in wh... See more
Company replied
Company details
- Fitness Equipment Store
- Fitness Equipment Wholesaler
- Indoor Cycling
- Sporting Goods Store
- Table Tennis Supply Store
About Fitshop UK
Written by the company
WE LIVE FITNESS
At Fitshop we live fitness, which is why we have made it our mission to promote the benefits of health, fitness and wellbeing to everyone. Whether you are a beginner or an elite level athlete, we have equipment that can help you achieve your goals.
As the largest fitness equipment retailer in Europe and with over 40 years of experience, we offer an incredible variety of solutions for every workout space. Boasting over 80 premier fitness equipment brands, our commitment to excellence in both product range and service has positioned us as the undisputed leader in home fitness throughout Europe.
Don't know where to start? Why not visit one of our 10 UK stores nationwide or speak to our team of fitness experts on 0141 737 2250 who are always happy to offer advice on product selection.
Contact info
3 Rutherglen Links, G73 1DF, Glasgow, United Kingdom
- 0141 737 2249
- feedback@fitshop.co.uk
- fitshop.co.uk
4.5
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 1 week
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Great to have a local fitness store
Great to have a local fitness store.
Staff always knowledgeable, never pushy. Good value for money.
June 19, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Visited north west London branch today…
Visited north west London branch today to try out some equipment. What a great shop plenty to see and try out. Garth went out of his way to help.
June 30, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Wonderful service from Phil
Wonderful service from Phil, get that guy a raise!
June 10, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Chris was excellent and helpful
Chris was excellent and helpful. Thank you!
June 30, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Garth was very informative and very…
Garth was very informative and very helpful showing and explaining the kit !
Definitely worth a visit
June 30, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Big thanks to Zen for helping me today…
Big thanks to Zen for helping me today with some tfaining accessorries. Would definitely recommend fitshop Leeds to anyone into their fitness
June 30, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Was going to order online but decided…
Was going to order online but decided to pop into the Leeds store after seeing the reviews and I’m glad I did. The team are amazing, couldn’t help enough and share their advice and expert fitness knowledge
June 30, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Popped into this shop to get some basic…
Popped into this shop to get some basic gym equipment. Staff were super friendly and helpful. Thank you
June 25, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Very welcoming
Very welcoming, staff here are great, special mention to Garth who was very helpfull, informative and friendly.
June 30, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Amended order without problem the…
Amended order without problem the following day using chat with Ammaarah
June 30, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Good company to deal with
Good company to deal with, a small initial problem regarding advertised discount on the website was corrected by helpful staff when I called. I had 2 deliveries, the 1st was again a little problematic, due to the courier but the 2nd was fine. Good quality product at a reasonable price, dispatched quickly. 4* not 5 to reflect the minor issues.
June 29, 2026
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
Kind regards
Fitshop Team
Best fitness store in London
Garth was a great help. Amazing store I’ll be back
June 29, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Very Pleased
I bought a Reebok step board from Fitshop...lowest price I could find. Deliverey in a few days... no issues what so ever. Deffo Recommend.
June 29, 2026
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Excellent service by Leon
Excellent service by Leon, highly recommended, 5 star.
June 28, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Brilliant service Leon sorted us out
Brilliant service Leon sorted us out
June 28, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Brilliant service Leon sorted us out
Brilliant service Leon sorted us out
June 28, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
The shop has a good set up and the…
The shop has a good set up and the staff are nice and friendly and very helpful,would recommed to anybody who wants some home gym equipment.
June 28, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Excellent staff very informative great…
Excellent staff very informative great service
June 28, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Senti was very helpful and…
Senti was very helpful and knowledgeable of the different equipment in store .He had good customer care and experience I was going to order the machine on amazon but he told me the benifit of buying a trusted brand which lasts longer and is of better quality.
June 27, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
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