Excellent service from Fitshop Birmingham. Special thanks to Phoebe. I've been looking for a belt squat for some time and was given a great offer. Super fast delivery. Haven't had a chance to put it t... See more
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Review summary
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Had a great experience at Fitshop Leeds. Massive thanks to Dale and Zen for all their help. They were both really friendly, knowledgeable, and took the time to answer all my questions without maki... See more
Company replied
i just spoke with nathan regarding an amendment to a recent order. he was polite, helpful and solved the issue. also, the item i purchased that was incorrect for me was happily and easily swapped out... See more
Company replied
I went into the Birmingham store looking for a functional trainer for my home gym but I wasn’t sure which one would best suit my needs. Phoebe was absolutely brilliant and helped explain each one indi... See more
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Company details
- Fitness Equipment Store
- Fitness Equipment Wholesaler
- Indoor Cycling
- Sporting Goods Store
- Table Tennis Supply Store
About Fitshop UK
Written by the company
WE LIVE FITNESS
At Fitshop we live fitness, which is why we have made it our mission to promote the benefits of health, fitness and wellbeing to everyone. Whether you are a beginner or an elite level athlete, we have equipment that can help you achieve your goals.
As the largest fitness equipment retailer in Europe and with over 40 years of experience, we offer an incredible variety of solutions for every workout space. Boasting over 80 premier fitness equipment brands, our commitment to excellence in both product range and service has positioned us as the undisputed leader in home fitness throughout Europe.
Don't know where to start? Why not visit one of our 10 UK stores nationwide or speak to our team of fitness experts on 0141 737 2250 who are always happy to offer advice on product selection.
Contact info
3 Rutherglen Links, G73 1DF, Glasgow, United Kingdom
- 0141 737 2249
- feedback@fitshop.co.uk
- fitshop.co.uk
4.6
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 1 week
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What a great company Fitshop are
What a great company Fitshop are, customer service is outstanding, emails returned instantly, brought a multi-gym and extra weights at a very good price, I cant recommend them enough. Fantastic company. Thank you.
August 14, 2026
Unprompted review
Friendly and Proffessional
Spoke to Zen, he was Professional, friendly and helpful
August 15, 2026
Unprompted review
They had exactly what I needed and…
They had exactly what I needed and great options to chose from!
August 15, 2026
Unprompted review
Great experiance with Leon!
August 15, 2026
Unprompted review
Great service especially from Leon
August 15, 2026
Unprompted review
Everything that's need for all sorts of…
Everything that's need for all sorts of training, staff are friendly and good patter (Chris especially)
August 15, 2026
Unprompted review
Top quality customer service
Top quality customer service. Erin was brilliant, cheers!
August 14, 2026
Unprompted review
Great help choosing dumbbell options
Great help choosing dumbbell options! Super service!
August 14, 2026
Unprompted review
Craig was fantastic
Craig was fantastic!
He made everything so easy and suggested different options for us to match our exact needs.
Highly recommend !
August 14, 2026
Unprompted review
Great service in Nottingham store
August 14, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
The whole team were great
The whole team were great, but special mention to Luke to spent considerable time helping me to work out what I needed. Absolutely couldn't fault them
July 8, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great personal advice by Rob
Great personal advice by Rob. Friendly and competent.
Great selection for any fitness equipment needs.
August 14, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Excellent and professional customer…
Excellent and professional customer service received from Reuben and Lewis.
Appreciated their help!
August 14, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Cracking little store and really…
Cracking little store and really friendly staff
August 14, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Can’t fault them AAA+
August 13, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Excellent quality products with great…
Excellent quality products with great prices and customer service
August 13, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
We absolutely love our extra large BERG…
We absolutely love our extra large BERG PlayBase! The quality of the equipment is fantastic and it has quickly become a huge hit with both our boys (and the adults!).
I also want to give a special mention to Sophia in Customer Care, who has been absolutely incredible. We had an issue with one of the components shortly after purchasing our PlayBase, and Sophia went above and beyond to help us. She contacted the supplier on our behalf and managed to arrange a replacement for us under the warranty.
The whole experience has been brilliant, from the quick delivery to the quality of the equipment and the customer care when we needed some help.
Sophia is a real credit to BERG. Thank you so much for making what could have been a stressful situation completely hassle free. We would absolutely recommend BERG! ⭐⭐⭐⭐⭐
August 13, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
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