FitSupplies.co.uk Reviews 

252
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Order taken and not delivered back in March. I have tried to contact the company on different occasions to give them an opportunity to respond with no reply. Complete farce. Recommend avoiding them.

Rated 4 out of 5 stars

Product itself fine. Disappointed colour was not as expected. Delivery awful. Couldn’t get hold of carrier to tell them where to leave it. Boxes damaged and sodden on delivery. Not suppliers fault... See more

Rated 1 out of 5 stars

Just in case check the bank statements. I only noticed after the 3rd and 4th deductions were reserved. I didn't even order anything. Thankfully the bank protects against these things. Weird thing is o... See more

Company details

  1. Fitness and Nutrition Service

Written by the company

Fitsupplies.co.uk is one of the UK’s leading online retailers within the Health and Fitness industry, with the simple aim of making fitness affordable for all. With over 20 years industry experience, we take pride in sourcing and supplying the very best products for our customers and delivering an unrivalled customer experience. With an extensive offering of strength and functional training equipment, studio accessories and wellness solutions, all of which offer superb value for money, fitsupplies.co.uk really is a one stop shop for all of your fitness needs.


Contact info

2.2

Poor

TrustScore 2 out of 5

252 reviews

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2.2

All reviews

(252)

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Rated 1 out of 5 stars

Next working day delivery?

Decided to buy my plyo box from fitsupplies, as they offered next day delivery, which was perfect due to my work schedule. Unfortunately its been 5 days and ive still not received my item. Not happy

April 4, 2023
Rated 5 out of 5 stars

Great experience

Great customer service when there was a slight delay with delivery to die awaiting stock. Really pleased with my studio body pump set…easy to use and very good quality!

March 20, 2023
Rated 5 out of 5 stars

Very happy with fit supplies

Very happy with fit supplies. I recently bought a hex dumbbell from them online. It was a very comfortable process and I had it installed by their team. I will really go back to fit supplies in the future.

April 1, 2023
Unprompted review
Rated 5 out of 5 stars

Best Gym Equipment Shop for all your…

Best Gym Equipment Shop for all your needs. My equipment always comes on time, in good condition and delivered with care. They always have a huge range of gym equipment and accessories at good prices. I have used FitSupplies for years and value their service.

March 31, 2023
Unprompted review
Rated 5 out of 5 stars

Very good customer service

Very happy with the service I received and would buy from this company again. Spoke to in their support team this morning. Really friendly and helpful team who took the time to find out if the body pump sets I was interested in met my needs, which it did.

March 30, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended. This is a really lovely place to purchase gym equipment. Great site, easy and safe payment, a wide range of equipment.

March 29, 2023
Unprompted review
Rated 4 out of 5 stars

Excellent Barbell and weights

I think the thing that let's fit supplies down is the misleading delivery.
The advert implies next day delivery on goods. However this only occurs when stock has been received into their warehouse and back log orders have been fulfilled.
I was impressed with the customer service who were easy to reach via email and responded swiftly explaining the situation clearly and providing accurate honest information.
Even more impressed with the goods, a barbell and 40kg weights.
Sturdy bar lovely weightswhich can also be handled independently . Received in excellent condition and packaged well. Very pleased with the price. Delivery easy to track

March 17, 2023
Rated 5 out of 5 stars

Very happy

Very happy. The price of the product was very reasonable. The Whole process, from beginning to end, was seamless. The delivery was prompt, on time and I was kept up to date through out the process. The product itself is great, and exactly what I was looking for. Overall I would highly recommend the company.

March 28, 2023
Unprompted review
Rated 5 out of 5 stars

Very reasonably priced

Very reasonably priced, fantastic weights to use at home, have been using daily. Love the foamed aspect of the bar, makes using it extra comfy. Weights were delivered quickly and neatly packed, easy to assemble and great communication from FitSupplies.

March 27, 2023
Unprompted review
Rated 5 out of 5 stars

Weight Bench

Weight Bench. Well packaged quickly delivered and very good quality. Perfect for workout much more comfortable and safer than a normal weight benches. Definitely worth it.

March 26, 2023
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

Communication was great throughout the order, from placing it to completion. Customer services were very helpful and prompt with they're reply as I had a few questions that I wanted answered before I placed the order. Would recommend and will deal with in the future. Thanks

March 24, 2023
Unprompted review
Rated 3 out of 5 stars

Delivery took a while

Delivery took a while. Contacted customer service, the reply was speedy and then they dispatched the item. Received weights…. Some had marks and were dirty.

March 17, 2023
Rated 5 out of 5 stars

Products are of great quality

Products are of great quality, packed well and arrive always on time. Very happy customer; would definitely recommend this company to anyone. I don't buy a lot often but have been using Fit Supplies for several years now.

March 24, 2023
Unprompted review
Rated 5 out of 5 stars

Good company

Most of products I need are available on this site. They do fast delivery and prices are good. I bought it last week.

March 14, 2023
Unprompted review
Rated 5 out of 5 stars

Fast delivery

I looked at this site and purchased Trinity Ball. It was delivered in 2 days. The product was of the quality I expected and the price was reasonable. Great company, will use for any new equipment I buy from now.

March 20, 2023
Unprompted review
Rated 5 out of 5 stars

Given some of these reviews on here…

Given some of these reviews on here are so negative I will share my experience.

I placed an order last week on Monday, read on the product listing (40KG pump set) which was a pre-order and that orders will be shipped the week of the 13th - no problems. (I didn’t expect next day delivery on a pre-order)

The weights arrived yesterday after having a dispatch note sent on Friday it was with the courier - again no problems (I assumed couriers wouldn’t deliver over the weekends)

So I was very very happy with my order
Yes they come as 3 separately shipped items, I understand why as they are so bulky and heavy it would cost an arm and a leg. They arrived in a brand new factory fresh smelling condition (although the box of the weights was slightly ripped upon delivery) I took photos just in case anything was damaged but they were perfect.

Cannot fault fit supplies at all and I can’t wait to get buff! Might pop a review on socials too. People need to give small business owners a little bit of leeway. I myself own a business tan by only me so have compassion to new online businesses.

Thanks again
Austin

March 21, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible Scan company

I ordered a pre-order item back in February for delivery first week of March and I am still waiting for my order. I have emailed countless times and they keep saying it will be sent but it has not been. I have asked for a full refund but nothing.
Total scam website taking peoples money and not sending the goods. I will have to submit a fraud claim with my bank.
DO NOT ORDER FROM THEM!!!

March 18, 2023
Unprompted review

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