Absolutely trash . Ordered a 300lb weight set . Delivery was late . Ordered a 7ft barbel and a pair of weights going from 45, 35, 35, 10, 5 and 2.5. I got six boxes of 10, 5 and 2.5 . Waste of money ,... See more
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Hello. I do Not remember signing up for any of your Company's services..... furthermore, I see that money is being taken out of my Canadian Account vs paying U.S. Rates???? I would ask these paym... See more
Company replied
Dedicated people work here, like my assistant Imani. They provide maximum help in case of any problem that arises, their ability to solve is limitless. Zsuzsanna Rózsa
They helped cancel my subscription that I wrongly signed up for without any hassle and it was very responsive and cancelled it before any deductions were made I received a call from Eugene which chec... See more
2.8
Average
126 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Carparking
I was attempting to pay my parking online at a metre pay point, I put in the address on the metre and thought I'd paid, I obviously hadn't because my bank statement says I paid a company called fitvidworldcom?? Please can you take me off any data base and refund my account
November 28, 2024
Unprompted review
Reply from fitvid.pro
Dear Jennifer,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@fitvid.pro for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Very helpful
Very helpful
Suggestion vere great
Friendly and professional
November 27, 2024
Unprompted review
Good Customer Care
I do not know if I or my wife signed up but it was not our intension of joining your site. It was a mistake and i really appreciate that you would refund the payment.
November 15, 2024
Unprompted review
They reached out to assist and my issue…
They reached out to assist and my issue was resolved.
August 15, 2024
Unprompted review
Helpful
They've been very helpful and understanding. Not disappointed.
November 18, 2024
Unprompted review
Dedicated people work here
Dedicated people work here, like my assistant Imani. They provide maximum help in case of any problem that arises, their ability to solve is limitless.
Zsuzsanna Rózsa
November 12, 2024
Unprompted review
Issue Addressed by Zoe
Issue Addressed by Zoe, Thank you Escalation Team, Thank you for the assistance
November 3, 2024
Unprompted review
i've requested a cancellation and the…
i've requested a cancellation and the service was prompted, and emails responded too quick. friendly and helpfull. thank you
September 26, 2024
Unprompted review
Hi i see you debited my money,i don’t…
Hi i see you debited my money,i don’t rember signing or agreeing to anything like that,so plz can you refund me and not take my money anymore
October 1, 2024
Unprompted review
Great handling
Great experience! They have handled my request with exceptional care and efficiency.
Thank you!
September 28, 2024
Unprompted review
Thank you for contacting me today Eugene
Thank you for contacting me today Eugene.
September 25, 2024
Unprompted review
They automatically took money out…
They automatically took money out without conversing with me.
July 13, 2024
Unprompted review
great content ,good service
August 19, 2024
Unprompted review
Its great experience i just can't…
Its great experience i just can't afford it thats all
June 24, 2024
Unprompted review
I like the product they offer
I like the product they offer, i ddnt like what happen yesterday
August 3, 2024
Unprompted review
Hello.
Hello.
I do Not remember signing up for any of your Company's services..... furthermore,
I see that money is being taken out of my Canadian Account vs paying U.S. Rates????
I would ask these payments to STOP IMMEDIATELY And I am asking to be reimbursed the $84.29.
Thank you,
Lee Watney
June 26, 2024
Unprompted review
Reply from fitvid.pro
Dear Lee,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate you account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@fitvid.pro for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
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