Excellent quality materials used, and good workmanship. Would highly recommend them. If you are sent a size larger than you ordered because there sizes are very small and they automatically send you t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Quick delivery and made sure I was happy with design before sending! Product was perfect for baby and sizing.
My first order was unfortunately not what i had expected with unusable large masks. However the customer service was very prompt and friendly and sent out 2 new mask with adjustable straps for a bette... See more
Company replied
Perfect for the whole family 😊😷 I got three masks which are white with multicoloured polkadots for myself, my daughter and her father, they are very well made and fit perfectly, I was worried abo... See more
Company replied
Company details
Written by the company
The blend of classy and casual, Five Emperors epitomizes comfortable clothing along with a wide range of accessories. The creative prowess of the men and women, who come up with simplistic yet elegant designs, make Five Emperors the brand that it is today. Always promoting inclusivity, this brand prioritizes the diverse demands of our beloved customers, who choose to represent their personalities by wearing Five Emperors with a panache!
Contact info
London, United Kingdom
- help@fiveemperors.com
- fiveemperors.com
Great service
Quick delivery and made sure I was happy with design before sending! Product was perfect for baby and sizing.
October 25, 2023
Unprompted review
1st CLASS COMPANY - HAVE NEVER BEEN DISAPPOINTED.
Excellent quality materials used, and good workmanship. Would highly recommend them. If you are sent a size larger than you ordered because there sizes are very small and they automatically send you the size larger, which is what most manufacturers don't tell you. Five stars.
September 29, 2023
Good site
Good site, lots of choose. Item arrived in good time. Good quality. Only reason it didnt get 5 stars was the jtem was not wraped in a protective bag, just place right into the delivery bag, it could have been damaged or something, thankfully it wasnt though.
December 16, 2022
Very responsive seller
Great customer service, exceptional good product
reasonably priced, bought another item of the same
as very comfortable, will do business again.
August 16, 2022
Well made and comfortable masks!
Great masks, easy to order and comfortable to wear. Thank you!
January 20, 2022
Excellent Product
December 19, 2021
Item not delivered, no way to contact
Item not delivered, despite notification it would be arriving over 10 days ago.
Royal Mail Tracking info on email doesn't work.
Email address to contact company on tracking email (& listed on website) are undeliverable.
Do not recommend!!!
November 21, 2021
Reply from Five Emperors
Hello Matt,
Thank you for taking the time to provide a rating, your opinion is greatly valued at Five Emperors as it will help us maintain an excellent standard of service for our customers.
Quality product & fantastic service
Quality & stylish stationery, delivered promptly and well packaged & Thank you for the thank you Five Emperors!
May 29, 2021
Reply from Five Emperors
Thank you for taking the time to provide a rating, your opinion is greatly valued at Five Emperors as it will help us maintain an excellent standard of service for our customers.
Reply from Five Emperors
Hello Marlene,
We're really sorry for your inconvenience. We have looked into your matter and will try to resolve as soon as possible.
Ordered a pair of jeans and a pair of…
Ordered a pair of jeans and a pair of shorts. The jeans where perfect fit and good quality. The shorts were nice as well . Great pricing and friendly customer service.
May 25, 2021
Reply from Five Emperors
Hello Jason,
We're really sorry for your inconvenience. We will look into your matter and will try to resolve as soon as possible.
Perfect
I ordered this for my sons communion and went for a smaller size as he has quite small features. When it arrived I was worried as it looked very small but it fits him perfectly. I’m very happy with the mask and the delivery time was speedy too.
May 14, 2021
Reply from Five Emperors
Hello Madam,
Thank you for taking the time to write this review. We’re a small business here at fiveemperors.com and every bit of feedback like this does so much to help us out!
Happy to help
Product wasn't sutable for me but Five Emperors were happy to help arrange a refund. Good communication
May 14, 2021
Reply from Five Emperors
Hello Sam,
We sincerely apologize for the inconvenience. We haven't received any email from your end. We looked into your matter, your parcel was dispatched from our end but it got lost in the mail. We are resending your order.
We are really sorry for the trouble you faced. We are trying our best to resolve your issues from our end so that you can get your order as soon as possible.
It hasn't arrived
It hasn't arrived, even four days after an email was sent to me telling me it had. I waited a bit, but I haven't received anything.
May 13, 2021
Reply from Five Emperors
Hello Salma,
We're really sorry for your inconvenience. We looked into your matter, your parcel was dispatched from our end but it got lost in the mail. We are resending your order.
We sincerely apologize for the inconvenience, we are here to solve your issues and and we try to provide the best service to our customers.
We will make sure that you get your order as soon as possible.
Reply from Five Emperors
Hello Dinesh,
Thank you for taking the time to provide a rating, your opinion is greatly valued at Five Emperors as it will help us maintain an excellent standard of service for our customers.
Reply from Five Emperors
Thank you so much for this review. We really appreciate you being a customer at Five Emperors.
Very happy.
Item is great quality, and was dispatched and delivered in super quick time. Many thanks.
April 28, 2021
Reply from Five Emperors
Hello Jenny,
Thank you so much for taking out time and providing us your precious feedback. We are glad you loved your product. We at fiveemperors are here to provide the best service to you.
Happy shopping!
Quick and speedy delivery..good updates…
Quick and speedy delivery..good updates on the status of my orders... really pleased with the quality of my poppy face mask very happy with everything many thanks karen x
April 28, 2021
Reply from Five Emperors
Hello karen,
Thank you for taking the time to provide a rating, your opinion is greatly valued at Five Emperors as it will help us maintain an excellent standard of service for our customers.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.