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Five Lakes Law Group Reviews 

6,266
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,253 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and helpfulness, making the complex process much easier to understand. Many people appreciate the empathetic and caring approach of the team, who are dedicated to assisting with difficult financial situations and providing hope. Reviewers also highlight that they are kept well-informed every step of the way and receive quick, clear answers to their questions. The company's service is consistently described as efficient, managing debt resolutions in a timely and effective manner. Consumers find the overall user experience to be smooth and easy, significantly reducing anxiety and providing much-needed reassurance during stressful times.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Customer service

Clients share positive opinions on customer service, consistently praising representatives for being helpful,... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction and appreciation for the... See more

User experience

Consumers find the user experience to be positive, with many describing the process as easy, simple, and... See more

Payment

Reviewers mention ambiguous feedback about payment, with some finding the payment plans affordable and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Five Lakes Law group has been very professional and helpful with my needs. I would recommend them to everyone with debt relief needs. They have been nothing short of amazing helping with the proce... See more

Rated 5 out of 5 stars

Lynda worked with me to ensure I understood the entire process and what accounts we will be working with. As we record some of my hesitations regarding this being to good to be true, what is the cat... See more

Company replied

Rated 5 out of 5 stars

My specialist, Emilie Meredith, was excellent. She walked me through it every step of the way from explaining how the process works, explaining my options, as well as critically analyzing my financial... See more

Rated 5 out of 5 stars

Jeff was very pleasant to speak with about my debit situation. He walks me through their program process step by step explaining each step in great detail. With him doing this made it easy for me to... See more

Company replied


Company details

  1. Law Firm
  2. Debt Relief Service

About Five Lakes Law Group

Written by the company

Five Lakes Law Group is a well-respected debt relief law firm with licensed attorneys that help consumers facing financial hardship.

Experienced, caring and easy to work with, our attorneys make debt help accessible to people struggling with unmanageable debt. Clients overcome financial challenges quickly and affordably through personalized plans that:

  • Provide 1-on-1 attorney support
  • Lower eligible monthly payments by 40%+
  • Resolve debt in as little as 24–48 months
  • Include a mobile app and 24/7 support

After a free consultation, our licensed attorneys will review your debt, income and goals to determine the best plan for you. Once enrolled, you’ll make one lower, consolidated monthly deposit and can monitor your progress in our easy-to-use mobile app.

Five Lakes Law Group helps individuals and families overwhelmed by credit card debt, personal loans or other unsecured debts. Many of our clients come to us after experiencing major life changes like job loss, reduced income, medical emergencies, divorce or other unexpected events. Five Lakes Law Group helps people move forward with confidence, clarity and control over their finances.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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4.8

All reviews

(6,266)

1,219 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Five Lakes is respectful & thorough

Five Lakes took the time to walk me through the entire process and made sure I was comfortable with my decision. They were patient, understanding, respectful, and very professional. The follow up has been equally impressive as well.

May 7, 2026
Unprompted review
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Sue,
We’re grateful for your kind words! It’s wonderful to know that our team was able to provide you with a supportive and professional experience throughout your journey.
— The Five Lakes Team

Rated 5 out of 5 stars

Tamesha was absolutely incredible and…

Tamesha was absolutely incredible and did a wonderful job explaining the whole process to me. She was very empathetic and made me feel very confident in my decision to take this step to being financially free. I’ve recommended Accredited to all my friends and coworkers!

May 12, 2026
Unprompted review
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Navin,
Thank you for your kind words! We're pleased to hear that Tamesha made your experience informative and supportive. Your recommendations mean a lot to us!
— The Five Lakes Team

Rated 5 out of 5 stars

Tara was awesome

Tara was awesome! Very thorough and caring!

May 11, 2026
Unprompted review
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Mary,
We're so grateful for your kind words about Tara! Our team members take pride in providing thorough and caring support, and it's wonderful to hear that your experience with Five Lakes Law Group reflected that.
— The Five Lakes Team

Rated 1 out of 5 stars

They are liars and do not do anything…

They are liars and do not do anything they tell you after you get fully involved with them. They give you one price then later come back with a higher price. My credit score has dropped below 500 and been there for a while. I've been paying since July 2025 and they still haven't included all my creditors. Everytime I call I get different lies from different people. They Do Not keep you informed on anything. I give them a -00

May 12, 2026
Unprompted review
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Cathy,

We are troubled to hear that you feel misled, as our goal is always to provide clear and truthful information from the start. Our Welcome Kit and the thorough enrollment process are part of our effort to ensure every client feels well-informed.

It's important to us that our clients feel confident in their financial path. We strive to provide solutions that ultimately lead to financial freedom from debt, and our clients typically see their financial health fully recovered before the end of their program.
We would like the opportunity to review these concerns with you. Please reach out to our Client Success team at clientsuccess@fivelakeslawgroup.com or 855-441-6129.
— The Five Lakes Team

Rated 5 out of 5 stars
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi David,
Thank you for your positive feedback! We're so happy to hear that you found a resolution with your experience at Five Lakes Law Group.
— The Five Lakes Team

Rated 5 out of 5 stars

Offers are clear and follow up is great

Offers are clear and follow up is great

May 9, 2026
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Sharon,
Thank you for your kind words! We’re thrilled to hear that you found our communication clear and our follow-up effective.
— The Five Lakes Team

Rated 5 out of 5 stars

Professional

Professional and made me feel like I was in good hands.

May 10, 2026
Five Lakes Law Group logo

Reply from Five Lakes Law Group

We’re so happy to hear that you felt well taken care of during your experience with Five Lakes Law Group. Providing our clients with a sense of security and support is a top priority for our team!
— The Five Lakes Team

Rated 5 out of 5 stars

I was just waiting to hear and they…

I was just waiting to hear and they stayed on top of it for me.

May 10, 2026
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Jeff,
Our team is dedicated to ensuring that clients like you receive consistent updates and assistance. Your peace of mind is incredibly important to us, and we appreciate your recognition of our efforts.
— The Five Lakes Team

Rated 5 out of 5 stars

So far I’m very pleased with the…

So far I’m very pleased with the service I’ve received.

May 9, 2026
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Jackie,
We’re so happy to hear that you’re pleased with your experience at Five Lakes Law Group so far! Your satisfaction is important to us, and we’re dedicated to supporting you on your journey to a debt-free future.
— The Five Lakes Team

Rated 5 out of 5 stars

Great service making it happen

Great service making it happen

May 9, 2026
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Jackie,
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team at Five Lakes Law Group.
— The Five Lakes Team

Rated 3 out of 5 stars

They arranged less of a payout but my…

They arranged less of a payout but my credit rating went below 500 and the largest creditor declined their offer.

May 8, 2026
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Timothy,

It's important to us that our clients feel confident in their financial path. We strive to provide solutions that ultimately lead to financial freedom from debt. Please know that the vast majority of our clients enjoy fully recovered financial health before their program ends.

Our team is dedicated to client satisfaction and we would like to understand and address your specific concerns. One of our senior team members will reach out to you.
— The Five Lakes Team

Rated 5 out of 5 stars

Moe was incredibly helpful and…

Moe was incredibly helpful and knowledgable! I couldn’t be more satisfied after talking and going over everything with him and five lakes law group. I was definitely nervous going through with this in the beginning but Moe put my mind at ease and absolutely lifted a weight that I could barely keep holding up. Thank you for helping put me on the right path to getting my life back!

May 9, 2026
Unprompted review
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Tom,
Thank you for sharing your experience! We’re thrilled to hear that Moe was able to provide you with the support and guidance you needed during this important journey.
— The Five Lakes Team

Rated 5 out of 5 stars

Kori was A Blessing.

Kori was thorough, knowledgeable, compassionate and a delight to work with.

May 7, 2026
Unprompted review
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Jennifer,
Thank you for your kind words about Kori! We're grateful to hear that you found our team member to be thorough and compassionate during your experience with Five Lakes Law Group.
— The Five Lakes Team

Rated 5 out of 5 stars

i give you 5 stars

i give you 5 stars, my wife is sick,i dont have time to write review, sorry

May 7, 2026
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi John,
Thank you for taking the time to share your feedback, especially during such a challenging time. We truly appreciate your kind words and are here to support you and your wife.
— The Five Lakes Team

Rated 4 out of 5 stars

Quick and professional

Quick and professional

May 6, 2026
Unprompted review
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Leo,
Thank you for your feedback! We're so happy to hear that you found your experience with Five Lakes Law Group to be both quick and professional.
— The Five Lakes Team

Rated 5 out of 5 stars

1st step to being dedt free.

1st step to being dedt

May 7, 2026
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Wayde,
Taking the first step toward a debt-free future is a significant milestone, and we're so happy to be part of your journey!
— The Five Lakes Team

Rated 4 out of 5 stars

Excellent customer service

Wow! I have to applaud Mo Ali. I was uncertain about all the information I was receiving all over the internet once I decided to do something about my credit card debt once and for all.
Mo was great, he walked me through all the steps and I feel secure knowing that I can reach out to him throughout this entire process.
CMG, New Jersey

May 6, 2026
Unprompted review
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Colleen,
Thank you for your kind words about Mo! We're grateful to hear that he was able to guide you through the process and provide you with the support you needed.
— The Five Lakes Team

Rated 5 out of 5 stars

They were very patient and explained…

They were very patient and explained everything without any attitude!

May 7, 2026
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi there,
Ensuring our clients feel comfortable and informed is a priority for us, and it's wonderful to hear that your experience reflected that commitment. Thank you for sharing your feedback!
— The Five Lakes Team

Rated 5 out of 5 stars

Professionalism Kory was awesome and…

Professionalism Kory was awesome and the whole team as well!

May 6, 2026
Unprompted review
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Sonoma,
Thank you for your wonderful feedback! We're thrilled to hear that Kory and the entire team made such a positive impact on your experience with Five Lakes Law Group.
— The Five Lakes Team

Rated 5 out of 5 stars

Thorough, Supportive, and Knowledgeable

Lydia was amazing! She made the entire process easy for me. She was very thorough in presenting the program I needed to get my debt under control, supportive of my struggles and sign up process and very knowledgeable when answering any question that I had. I appreciate her A+ customer service skills.

May 4, 2026
Unprompted review
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Nathan,
Thank you for sharing your positive experience! We're thrilled to hear that Lydia provided you with thorough support and made the process feel easy.
— The Five Lakes Team

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