FiverFabric Reviews 

150
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Came across this fabric seller on my Facebook feed. So glad I did and made my very first purchase. Website is very informative, good description of fabrics. Online chat available, they are very res... See more

Rated 5 out of 5 stars

I'm like a kid in a sweet shop with all the quality fabrics Fiver Fabric offer. The dedication, compassion, hours of commitment this lovely couple put in to their small business is outstanding. Offer... See more

Company replied

Rated 5 out of 5 stars

The fabric was delivered on time, no delays and as requested. I had ordered seam rippers previously that did not travel well, arriving one broken lid and the other one escaped during transport, could... See more

Company replied

Rated 5 out of 5 stars

Husband and wife team, great communication and go out of their way to help. Fabulous choice of fabric at a very competitive price. Always get back to you if any queries. Haven’t got a negative to say... See more

Company replied

Company details

  1. Fabric Store
  2. Fabric Wholesaler
  3. Sewing Shop

Written by the company

Small Husband & Wife Team, providing quality discount and clearance fabrics at amazing prices. With 90% of stock £5 or less per metre. We have a strong belief that sewing and crafting should not only be fun but affordable to! Which is why we work directly with local, UK suppliers to find the best quality fabrics at the lowest prices! You can shop online 24/7 and or visit us instore. Now located at 19 Lucius Street Torquay Devon TQ2 5UW. See website for full opening hours. We stock 100s of fabrics, from Jersey, cottons, polyesters, waterproof and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

150 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(150)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabric live on line

This was just what I asked for.
It was also a fun way to order I will be buying again.

March 1, 2023
FiverFabric logo

Reply from FiverFabric

Thank you x

Rated 5 out of 5 stars

First class service from placing the…

First class service from placing the order to receiving it. Was so easy to place the order and pay, received a tracking number for delivery. The fabric received was excellent quality.

February 21, 2023
FiverFabric logo

Reply from FiverFabric

Thank you so much for your review. So pleased you're happy 🥰

Rated 4 out of 5 stars

Prompt delivery but thought postage…

Prompt delivery but thought postage charged was abit high for parcel delivered

February 17, 2023
FiverFabric logo

Reply from FiverFabric

Hi Jane, I'm so pleased you're happy. Unfortunately, postage costs are beyond our control.

Many thanks for your review 🥰

Rated 2 out of 5 stars

The goods were very well packaged and…

The goods were very well packaged and had been despatched quickly.

I simply was not impressed with the quality of the fabrics. Had I physically seen and felt the fabric there is only one of them that I would have even considered purchasing.

It may well be that the fabrics will feel better after washing but that is taking a chance. I am considering returning items but the company is on holiday at present. And I need to investigate what my rights are in respect of requesting a refund.

The Company has just responded to my review on 22nd February.

January 3, 2023
FiverFabric logo

Reply from FiverFabric

Hi Susan, sorry to read you weren't happy. Despite being away when you received your order, you could still have sent us an email, which we did state at the time on our website, social media and automated replies on emails, that we would have dealt with any problems on our return. We also did reply to all emails whilst away.

We have all returns information here https://www.fiverfabric.com/refund-policy

If you want to discuss further, please do contact us via email at fiverfabric@gmail.com. we would be happy to assist you and find out exactly what it was you didn't like about the fabric and how we can help. We aren't sure what it is about the fabrics you don't like? You mention the feel, but 3 out of the 5 fabrics were Oeko-Tex 95% cotton 5% lycra, the other 2 had no compositions. We always appreciate feedback.

Many Thanks
Sophie & Mark.

*Edited* we responded a few days ago. Unfortunately as there are just 2 of us, as a small business we don't always get chance to respond to reviews straight away. Normally any customers with an issue contact us directly, which is the most quickest way to get a respond within a reasonable time frame. Usually 24hours.

If you wish to contact us via email please do. 🙂

Rated 5 out of 5 stars

Little Gem!

Easy to order, really quick turnaround time for posting and delivery, and the fabric is fabulous. Beautiful quality, as described, ends are cut with care (not jagged and messy like some I’ve seen) and it’s been stored well too (fabric smells clean and fresh - you might think this is obvious but that’s not always the case with some places). This is a little gem of a find, such good value, and highly recommended.

December 28, 2022
FiverFabric logo

Reply from FiverFabric

Thank you so much 🥰

Rated 5 out of 5 stars

I love Fiver Fabrics

I love Fiver Fabrics. Sophie and Mark sell amazing fabric at affordable prices. Their customer service is outstanding. I rarely buy from anyone else now. 😊

December 15, 2022
FiverFabric logo

Reply from FiverFabric

Thank you so much 🥰

Rated 5 out of 5 stars

Great prices

Great prices, great fabric and the description given by Sophie and Mark was accurate but also the ideas of what to make with it helped so much with my buying choices

December 21, 2022
FiverFabric logo

Reply from FiverFabric

Thank you so much 🥰

Rated 5 out of 5 stars

As always amazing quality and service

As always amazing quality and service. One day I will get down to the shop to meet you both face to face x

December 20, 2022
FiverFabric logo

Reply from FiverFabric

You will be more than welcome 🥰 would be fab to meet you to. Thank you for your support x

Rated 5 out of 5 stars

Fabulous Fabric Supplies Husband and wife team

Husband and wife team, great communication and go out of their way to help. Fabulous choice of fabric at a very competitive price. Always get back to you if any queries. Haven’t got a negative to say about them. Well done Sophie and Mark and thank you for your excellent service.

December 14, 2022
FiverFabric logo

Reply from FiverFabric

Thank you so much liz. Means a lot x

Rated 5 out of 5 stars

Excellent service

Such a lovely friendly helpful family, always a pleasure to buy from as guaranteed quality

November 27, 2022
FiverFabric logo

Reply from FiverFabric

Thank you Brenda x

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look