The customer service was second to none, and the friendliness of everyone involved stood out. The actual work itself was like receiving a new car back. I have no complaints and would recommend happily... See more
Company replied
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The customer service was second to none, and the friendliness of everyone involved stood out. The actual work itself was like receiving a new car back. I have no complaints and would recommend happily... See more
Company replied
Fix Auto Ayr is an effective and friendly car repairer. I have had the same good experience twice in the last couple of months. Although I hope to avoid seeing them again in the near future. 1 star... See more
Company replied
Really professional repair job after driver drove into the rear of my car. Obviously there were long delays in getting replacement parts but that was beyond their control. But I was kept informed if t... See more
Company replied
From Louise on the phone, Nick who came out to initially look at the car to the gentleman who helped me empty my hire car into my own car all professional, the workman ship so far looks great however... See more
Company replied
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
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Unit 18/20, 16 York Street, KA8 8AN, Ayr, Ayrshire, United Kingdom
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Great job plus good communication how repair was going

Reply from Fix Auto UK - Fix Auto Ayr
From the first time we contacted Fix Auto we knew we were is safe hands and the reception we received when we phoned was always courteous and professional even when we had to contact them when my husband had an accident in the courtesy car.
Our repaired vehicle was returned to us in showroom condition and I would recommend this repairer to anyone as we have been driving for over 50 years and never received this standard of customer service

Reply from Fix Auto UK - Fix Auto Ayr
Guys were friendly and easy to deal with,got car back fully fixed and washed and valeted...car looking great and very well presented.

Reply from Fix Auto UK - Fix Auto Ayr

Reply from Fix Auto UK - Fix Auto Ayr
The company was recommended via my insurance company. From the outset, everything was handled efficiently. I was given a courtesy car and I received regular updates so I never had to chase for information. When my car was returned, it looked immaculate, inside and out, and the repair work was completed to a high standard. On top of that, every staff member I dealt with, was courteous and helpful. Would highly recommend the company for any car repairs going forward.

Reply from Fix Auto UK - Fix Auto Ayr
Fix auto kept me updated during the time my vehicle was in getting repaired after getting crashed into,was a pleasant experience and definitely would choose them in the future for any bodywork repairs,would recommend highly!

Reply from Fix Auto UK - Fix Auto Ayr
Staff were very respectful, courteous and knowledgeable. The repair was carried out in good time with updates on the progress of the repair.

Reply from Fix Auto UK - Fix Auto Ayr
I was very happy with the experience I had using Fix Auto. They picked my car up and dropped it off and they were very professional. They kept me up to date with my cars progress and went above and beyond with their help and the customer service I received was outstanding. The work that they did to the car was fantastic! I have never used this company before but would highly recommend!

Reply from Fix Auto UK - Fix Auto Ayr
My car was repaired by Fix Auto via my insurance following it being hit by another vehicle. From initial contact until pick up found staff to be friendly and efficient. Decent courtesy car. Kept updated on progress of repair, really pleased with finish on my car. It had also been given a mini valet and smelt lovely inside. Can't fault the company, would use again and would definitely recommended.

Reply from Fix Auto UK - Fix Auto Ayr
Really quick turnaround, I really liked the text notifications as the car moves through the different stages of repair.

Reply from Fix Auto UK - Fix Auto Ayr
Having before experienced car repairs through companies recommended by our insurance, I was a bit concerned about how things would go. I needn’t have been because they did everything , and more, that they said they would; a lovely courtesy car that suited my needs, informative texts keeping me up to date with the stages of the repair and a wonderful job completed to an excellent standard. My car looked new when I got it back,
inside and out.
I’m also delighted with the quality of the service from the staff with whom i dealt.
A wonderful company all round.

Reply from Fix Auto UK - Fix Auto Ayr
The company came to my place of work gave me courtesy car and took mine away to be fixed. Same at other end.

Reply from Fix Auto UK - Fix Auto Ayr
After being involved in a hit and run just before Christmas my insurance recommended that I use Fix Auto Ayr to repair my car. With this being the first accident I was involved in, I was naturally very stressed, especially with still having to work over the festive period and its limited transport. Fix Auto Ayr didn't waste any time and collected my car and dropped off a courtosey car on the next working day, so this alleviated so much stress. Throughout the whole process I was kept well informed and any questions I had were answered. The whole process was seamless and when my car was dropped off it looked brand new. My whole experience with Fix Auto Ayr has been great and I will definitely use their services again (hopfully not any time soon though)😅. Thank you!

Reply from Fix Auto UK - Fix Auto Ayr
Recently had my car repaired by Fix Auto in Ayr and they were great, had excellent customer service and kept me updated regarding the work being carried out on my car. Couldn’t fault them, did an immaculate job and their guarantee is excellent for peace of mind

Reply from Fix Auto UK - Fix Auto Ayr
Fast efficient quality repair and excellent customer service.

Reply from Fix Auto UK - Fix Auto Ayr
Thank you for the car repairs. My car looks like new! It was polished and washed for the pick up as well. Great service, friendly and helpful. Thanks!

Reply from Fix Auto UK - Fix Auto Ayr
Great customer service from Nick all the way through the process, was informed of updates on repairs every step of the way and standard of work was first class, like a new car when finished. Nick was very knowledgeable and communicated this well to put your mind at ease with how everything would work.

Reply from Fix Auto UK - Fix Auto Ayr
Excellent job done. Took a little longer than expected, but worth waiting for. Unusual and most welcome daily updates on progress. All staff I dealt with were friendly, competent and respectful. They actually care!

Reply from Fix Auto UK - Fix Auto Ayr
This company was selected by my insurance company to repair self inflicted damage. Whilst not local to my home, they made the whole experience painless and completed the repair to the highest standard. Staff were keen to help and I was kept well informed of progress. Thanks ever so much for all your efforts.

Reply from Fix Auto UK - Fix Auto Ayr
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