The customer service was second to none, and the friendliness of everyone involved stood out. The actual work itself was like receiving a new car back. I have no complaints and would recommend happily... See more
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Fix Auto Ayr is an effective and friendly car repairer. I have had the same good experience twice in the last couple of months. Although I hope to avoid seeing them again in the near future. 1 star... See more
Company replied
Really professional repair job after driver drove into the rear of my car. Obviously there were long delays in getting replacement parts but that was beyond their control. But I was kept informed if t... See more
Company replied
From Louise on the phone, Nick who came out to initially look at the car to the gentleman who helped me empty my hire car into my own car all professional, the workman ship so far looks great however... See more
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Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 18/20, 16 York Street, KA8 8AN, Ayr, Ayrshire, United Kingdom
- 01292 284095
4.7
Excellent
94 reviews
Asks customers to review
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Absolutely brilliant from start to…
Absolutely brilliant from start to finish
Communication excellent always updated where repair is at
5*****
May 15, 2021
Reply from Fix Auto UK - Fix Auto Ayr
Hi Alex,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all work we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr.
Overall a very positive experience
Overall a very positive experience. The repair maybe took a little linger to complete than I would have expected, and It would have been nice to have received a couple more personal update calls along the way.
May 3, 2021
Reply from Fix Auto UK - Fix Auto Ayr
Hi John,
We are delighted you have had a Great experience whilst using us to repair your vehicle.
As standard we update all customers via SMS every 2 days but if you would like any further updates we will happily discuss your vehicle over the phone any time you would like to call us.
Thank you for taking the time to submit this review on Trustpilot and remember all work we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr.
Reply from Fix Auto UK - Fix Auto Ayr
Hi Richard,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all work we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr.
The staff were very helpful and got the…
The staff were very helpful and got the job done I didn’t take a courtesy car as I was told it would be picked up and delivered back which never happened.
April 22, 2021
Reply from Fix Auto UK - Fix Auto Ayr
Hi Marion,
We are delighted you have had a Great experience whilst using us to repair your vehicle.
As standard we do offer collection and delivery back, If you were not offered delivery back at end of repairs I would be very disappointed and I will definitely take it up with my staff and I must apologise that it did not occur on this occasion.
Thank you for taking the time to submit this review on Trustpilot and remember all work we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr.
Very helpful and efficient service
Very helpful and efficient service. They go the extra mile to please.
April 20, 2021
Reply from Fix Auto UK - Fix Auto Ayr
Hi Mark,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all work we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr.
This team is amazing
This team is amazing. They been so nice an polite with myself. They keep me up to date regarding the repair as well they give me a replacement car for the all period. The work immaculate couldn't find a single un conformity. In a single word to describe TRUST. Well done Auto Fix Ayr. Stefan
April 16, 2021
Unprompted review
Reply from Fix Auto UK - Fix Auto Ayr
Hi Stefan,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all work we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr.
Top class...
Absolute top class work done by fix auto. Initially, I was annoyed they had my class for so long (it was over the easter holidays to be fair) however it was totally worth it to see how brand new my car looked. They also gave my car a cracking looking valet.
Also, the man at the customer service desk was lovely. We were waiting as he was dealing with another customer and my daughter whispered to me to ask for a drink which I never had. He stopped what he was doing and disappeared around the back for a second and came back with diluting juice for my daughter who was delighted.
As said, top class customer service both in mannerisms and performance.
April 15, 2021
Unprompted review
Reply from Fix Auto UK - Fix Auto Ayr
Hi Lucy,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all work we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
You can always swing past for a juice :)
Happy Motoring from all at Fix Auto Ayr.
Repair was done well and I was kept…
Repaired was done well and I was kept informed by text and email constantly very efficient.
April 13, 2021
Reply from Fix Auto UK - Fix Auto Ayr
Hi John,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all work we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr.
First class repair
First class repair, service the whole package . The guys looked after me and has the job done ahead of time
March 18, 2021
Reply from Fix Auto UK - Fix Auto Ayr
Hi John,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all work we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr.
Excellent service
Excellent service, professionally dealt with by Noel, thanks for all your help
January 29, 2021
Unprompted review
Reply from Fix Auto UK - Fix Auto Ayr
Hi Barry,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all work we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr.
Alan and his Team
Alan and his team were a pleasure to deal with. They were friendly, professional and I felt like I was in goods hands. I was kept up to date with my car repairs, which was extremely fast. I would highly recommend this company.
January 9, 2021
Unprompted review
Reply from Fix Auto UK - Fix Auto Ayr
Hi Warner,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all work we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr.
This company went the extra mile with…
This company went the extra mile with my repair. Great communications and information on timescales and what was happening with my car.
January 9, 2021
Unprompted review
Reply from Fix Auto UK - Fix Auto Ayr
Hi Jim,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all work we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr.
A great company to deal with
A great company to deal with. Very professional with good customer service. They just make things so easy at what could be a very difficult time they take all the stress out.
January 9, 2021
Unprompted review
Reply from Fix Auto UK - Fix Auto Ayr
Hi Derek,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all work we have carried out has a Lifetime Guarantee. If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr.
Fantastic Company
My insurance company sent my car to Fix Auto Ayr to be sorted after I smashed it into the back of a van! I am really glad they did use this company though. I had never heard of them before but will 100% use them again in the future if I ever need to (hopefully not though!) Anyone I spoke to was very polite and helpful and couldn't do enough for me. They kept me updated throughout the repairs and were quick to answer any queries or concerns I had. The finished job was brilliant. Can't complain about a single thing. Would absolutely recommend.
September 28, 2020
Unprompted review
Reply from Fix Auto UK - Fix Auto Ayr
Thank you for taking the time to leave us a review on Trustpilot. We're glad to hear you had a great experience and we'll pass on the good review. Thanks again and have a great day!
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