Absolutely first class service from start to finish. My car was immaculate when I collected it after only a few days. I was expecting the car to be away for much longer considering the damage. The sta... See more
Company replied
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Absolutely first class service from start to finish. My car was immaculate when I collected it after only a few days. I was expecting the car to be away for much longer considering the damage. The sta... See more
Company replied
My car was returned in perfect condition t condition after a road traffic accident. Really friendly and helpful staff who sorted me out with a courtesy car will waiting on my own car being repaired. V... See more
Company replied
Fix Auto Ballymoney did an excellent repair on my Audi Q5. When they collected my car at my home they left me a loan car which was vital for me They also kept me informed of progress during the repa... See more
Company replied
After contacting my insurance company, the team at Ballymoney were in touch next day. They arranged a courtesy car for me while my own was off the road and they were in contact with me throughout the... See more
Company replied
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
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Loughabin Road 53, BT44 9BX, Dunloy, Northern Ireland, United Kingdom
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Very efficient. Really pleasant to deal with. Cat was spotless when I picked it up.

Reply from Fix Auto UK - Fix Auto Ballymoney
Very efficient service. All staff helpful and polite. Car cleaned very well on return, which was a nice bonus.
Initial Repair job was satisfactory, but there was room for improvement.
On hearing this, the team made contact straight away. They asked if they could take the car back in again, to fix the bits I was unhappy with. Again, all staff were extremely helpful and polite. They did a great job fixing it to a high standard. Very happy with the service received. Many thanks.

Reply from Fix Auto UK - Fix Auto Ballymoney
Communication was very good.
All staff very pleasant and welcoming.
Car was fixed within the timeframe given and courtesy car was provided.
Excellent repair carried out.

Reply from Fix Auto UK - Fix Auto Ballymoney
The finish on the repair was fantastic.
The car was ready for collection when they initially said it would be….no messing about.
I can’t recommend fix auto highly enough.

Reply from Fix Auto UK - Fix Auto Ballymoney
Fix Auto Ballymoney did an excellent repair on my Audi Q5. When they collected my car at my home they left me a loan car which was vital for me
They also kept me informed of progress during the repair
Many thanks to all for taking the stress out of this unfortunate accident

Reply from Fix Auto UK - Fix Auto Ballymoney
Excellent standard of workmanship and very pleasant, professional and accommodating staff.

Reply from Fix Auto UK - Fix Auto Ballymoney
After contacting my insurance company, the team at Ballymoney were in touch next day. They arranged a courtesy car for me while my own was off the road and they were in contact with me throughout the whole process. The car has been repaired to showroom condition like nothing ever happened. I am very pleased and would have no problem putting their them to anyone who asks for advice.

Reply from Fix Auto UK - Fix Auto Ballymoney
Polish dust still on vehicle. Badges put in the wrong place. Front diffuser not fitted properly.

Reply from Fix Auto UK - Fix Auto Ballymoney
Everything conducted without hassle. All personnel very competent with the whole repair process. Ashley kept me informed on the repair time details and the courtesy car was spotless. Well done to Fix Auto Ballymoney

Reply from Fix Auto UK - Fix Auto Ballymoney

Reply from Fix Auto UK - Fix Auto Ballymoney
Everything is well organized from courtesy car to repairs all great and the work is top class

Reply from Fix Auto UK - Fix Auto Ballymoney

Reply from Fix Auto UK - Fix Auto Ballymoney
Great job have had my car repaired here twice now, quick + excellent customer service by Aisling from start to finish.
Yes I would recommend them . They fixed my car after a crash really quickly inside a couple of weeks . They done a great job .

Reply from Fix Auto UK - Fix Auto Ballymoney
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